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Rated 4.0 out of 5 by 186 reviewers.
Rated 4.0 out of 5.0 by Why The Voucher I dont get the breakfast voucher that tells you to pay $5! Give us the breakfast or dont! January 21, 2014
Rated 5.0 out of 5.0 by Good stay on a snowy night Quiet. Newer furnishings and comfortable bed. Friendly staff. Breakfast buffet was better than most comparable hotels, with several hot food items paid for with a $5.00 voucher given to me at check-in. It snowed while I was there, and the snow plow service was very prompt. They did a great job of clearing off the parking lot access as much as practical, but they did not touch the sidewalk on the side of the hotel. The only significant negative was the bathroom fan seemed to push a little air into the bathroom rather than pull. As a result the bathroom was a bit cold, and I kept the bathroom door closed during the night. Is the exhaust fan running backwards? December 23, 2013
Rated 4.0 out of 5.0 by couple issues There were no priority club favors extended at front desk upon check in. That is a departure from recent past there. They just thanked me and no water , candy , fruit was offered as it had been before. The room clock was off about 8 hours and no instructions as to how to re-set it. Clock by bedside should be accurate and any alarm setting should be OFF. December 16, 2013
Rated 5.0 out of 5.0 by Holiday Inn Enfield CT Always a great stay! The staff, especially Megan and Robert are great!! December 15, 2013
Rated 5.0 out of 5.0 by great stay Always curtious and friendly great deal and value f8n f u n December 15, 2013
Rated 4.0 out of 5.0 by A great atmosphere!! The lobby is fantastic. I enjoyed the lounge area and swimming pool. Typical Holiday Inn comfort and cleanliness. December 10, 2013
Rated 5.0 out of 5.0 by Excellent Stay, as always My go to hotel when on business in ct. The staff ALWAYS exceeds my every expectation. December 8, 2013
Rated 2.0 out of 5.0 by cold room, contacted the frront desk twice and it made no differance. there were a group of young kids on the weekend, called the front desk twice about the noise and it did not stop. very annoying running up and down the halls, holding up the elevators and screaming at the games by the pool. the parents were just walking around from room to room with beer in their hands and not watching their kids. The restaurant staff were excellent and had the buffet ready early morning for us to depart to our business . Very helpful and personable. please let them know how they were appreciated for us. Had no choice in the hotel since they were made in advance by the organization which I was working for. I don't know if I would choose this site on my own in the future. November 27, 2013
Rated 2.0 out of 5.0 by Hotel needs renovation Let me start off by saying that I stay in hotels about 10 months a year and have been for over 12 years, so I have seen a lot. The staff is great but the rooms need to be renovated, not just painting. Start by having the staff take the filters out of the air handler units and clean them once a month. The ones I have seen here are the worst I have seen anywhere and if you have trouble breathing at night you won't sleep very well. The bathrooms are terrible, the tubs just don't come clean anymore and the tile surrounds and floors either need to be replaced or at least scrubbed and the grout redone. Sorry but the food at breakfast was inedible. I ended up just having a bowl of cereal every morning, and I was here for 3 weeks. By the way, by the guest laundry in the locker room, there are fungi growing in the corner. November 21, 2013
Rated 5.0 out of 5.0 by Stayed in Nice Hotel I was here on business and asked about the Discount Rooms rate from Roomsaver. This was given to me and I stayed. The room was good. The Bar was clean and food was good. The Breakfast was ample and good selection. November 20, 2013
Rated 5.0 out of 5.0 by Excellent Had a great experience. Great service and rooms were in Excellent conditions. November 19, 2013
Rated 4.0 out of 5.0 by Excellent accomations and service Our stay was very comfortable. The desk Staff were all friendly and seemed to care about our comfort. My reservation was changed twice without any trouble. The hotel is clean and quiet. Room service was excellent and plenty of hot water quickly. Thanks November 14, 2013
Rated 1.0 out of 5.0 by Hidden jewel Stayed here to attend a company function. What a find! This amazingly convenient hotel, right off I-91, has a refrigerator and microwave in the room, a large room with a sofa, a fitness center, indoor pool, its own restaurant and bar as well as being conveniently located to many other dining facilities. Staff very friendly and helpful. An unexpected discovery! Kudos to the management. November 14, 2013
Rated 5.0 out of 5.0 by LWML Retreat 11/1-11/2 Everything was very well done. The staff was excellent. Rooms were great for our rest. Function Rooms were great. Food was delicious and served very promptly. November 7, 2013
Rated 5.0 out of 5.0 by Great experience for our LWML Group! You provided an exceptional experience for our LWML weekend. The facility and the staff were a pleasure to work with! November 5, 2013
Rated 5.0 out of 5.0 by Great Service While in town for a conference, I found the staff to be very accomodating in getting me to and from the airport at inconvenient hours. The hotel was clean and quiet and a good value. October 29, 2013
Rated 3.0 out of 5.0 by Broken phone; dirty tub; keyed entrance from the back door didn't work; just ok all in all... My phone wasn't working, it took 3 hours to come up to see and fix it. My shower/tub was dirty, I had to let the hot water shower run to spray out all the scum that had settled to the bottom of the tub before I could step into it. It made me wonder how clean my room actually was knowing the housekeeper had clearly not seen the unplugged phone and black stuff all over the bottom of the tub like he or she did... Also, it was a fairly busy hotel the night I stayed, I had to park in the back parking lot and the lock to the door to enter hotel from the back was broken for anyone to enter. It was worrysome to me. October 28, 2013
Rated 3.0 out of 5.0 by front desk and resturant the front desk is not the same with out megan. as far as the restaurant is concerned , the quality has gone down hill for the dinner time. October 23, 2013
Rated 4.0 out of 5.0 by comfortable beds, clean rooms we were quite surprised by this older hotel. They have tried to update with new carpets etc. Rooms are clean, quiet. The only down side to our stay was the restaurant. Terrible food, terrible service. Don't bother to eat at the hotel and you'll have a pleasant stay. October 23, 2013
Rated 4.0 out of 5.0 by rowdy teenagers Your room and beds are great, room was always clean and we had fresh linens everyday. On Saturday night a large group of teenage hockey players were quite loud and rowdy, the walls to our room were shaking and they were out in the halls running and yelling. At 1:30 am I knocked on their door and asked them to please tone it down, which they did. It would seem to me that large groups of youth like these boys need to have more adult supervision or made aware that they need to be polite and quiet for the other guests. I was with the NEHCA group and last year our breakfast ticket included the entire breakfast line. This year it only included cold cereal, toast, muffins, etc , one day we had fruit. This was disappointing to me and my brother. October 16, 2013
Rated 1.0 out of 5.0 by Not the experience we were looking for Strictly a leisure trip with the family. Many listed amenities were not available. Staff was understanding, but we cannot get the time back. We chose this hotel for the amenities that were unavailable and I had called asking about the status two days prior. They need better maintenance and communication. October 15, 2013
Rated 2.0 out of 5.0 by sprinfield enfield ENTIRE THIRD FLOOR CORRIDOR SMELLED LIKE SMOKE. WAS SPAYED WITH AIR FRESHENER AFTER A BUNCH OF PEOPLE COMPLAINED. THE SO-CALLED HEATED POOL WAS BROKEN ALL WEEKEND. THE TEMPERATURE WAS ABOUT 60 DEGREES IN THE POOL, SO KIDS WERE NOT TOO HAPPY..... SPOKE TO FRONT DESK AND THEY OFFERED NO REMEDY FOR THE FREEZING COLD POOL. October 2, 2013
Rated 2.0 out of 5.0 by Have stayed in better I had a fair to average experience at this Holiday Inn. We arrived tired in the evening after spending the day at Big E. Check in was fast and easy with great front desk staff. The restaurant on premises was opened and we went to eat. Definitely very poor quality in food. The beds in the room were comfortable however the bathroom shower looked dirty and needed updating. Overall stay was ok but not worth what we paid. October 2, 2013
Rated 3.0 out of 5.0 by Great location but... This hotel is in a great location, rooms are spacious and comfortable. The restaurant severely lacks. Continental breakfast was very average. Another meal was poor quality. The elevators need attention. Staff was good, very helpful, but hotel needs attention; October 2, 2013
Rated 5.0 out of 5.0 by Perfect stay! Our stay at the Enfield Holiday Inn was just perfect! We can always count on the front desk staff to be professional and efficient as were Megan at check-in and Amalia on check-out. Our room met all our needs and it was the most restful sleep we've had in weeks! The breakfast buffet was very good with hot and cold choices. Cindy, the server, is friendly and made sure our coffee/tea cups were always filled. When we visit family, this Holiday Inn is always our choice- convenient, clean, comfortable! October 2, 2013
Rated 4.0 out of 5.0 by Comfortable room, average breakfast Overall the room was decent and the staff was very attentative. I was somewhat disappointed with the quality of the breakfast for the price. October 2, 2013
Rated 4.0 out of 5.0 by Good place to stay for work or pleasure good facilities Good restaurant. friendly place. If I am back in the area, I will stay at this place again. September 27, 2013
Rated 3.0 out of 5.0 by Nice enough hotel with great facilities and location Being 20 minutes from Bradley airport its handy for business and leisure. The staff are very friendly and welcoming (especially Jim at the bar!). The food is good with prompt service with a smile. The indoor pool is very cold, so only used it once (would have used itevery night if it had have been warmer). The fitness suite is average along with the hotel decor. The room i was in on the 5th floor needed some refurb in respect of the bathroom!...with tiles cracked and scraped and water behind the silicone sealant in the bath. This is my only gripe about the hotel. Overall i would recommend it. September 22, 2013
Rated 5.0 out of 5.0 by Over The Top Service This is one of the few hotels that I am able to walk in, be recognized, have my room keys ready, complimentary snack, over-the-top customer service every time. It's one of the few parts of my day that little to no thinking is required on my part, which for a busy professional, is a tremendous asset after a long day. September 19, 2013
Rated 4.0 out of 5.0 by needs updating, but good service the hotel is badly in need of remodeling - carpeting in hallways is worn and stained, wallpaper torn in places, bathroom tile cracked, tubs old and stained, rooms had kind of an odd layout with exposed pipes in closets, etc. But the rooms are clean and spacious, nice lobby, restaurant food not bad (closed between 10am and 5pm?), and the service (both in restaurant and front desk) was very professional, friendly and helpful. September 11, 2013
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