Rated 4.0 out of 5 by 193
Rated 5.0 out of 5.0 by Jamie Fox Why would you stay any where's else.
When i travel, i only stay at holiday inn, I know I am going to get great service and a great place to stay.
February 26, 2014
Rated 4.0 out of 5.0 by krisr Recent stay
Reservations process was great, even though I had to make changes. There were no problems.
My only nit with this stay was that the complimentary room coffe only had decaf. I need the real deal 1st thing I the morning, otherwise, no issues.
February 26, 2014
Rated 5.0 out of 5.0 by Colonel77 We stay here quite often family in the area
Robert on the front desk is great to us we look for him each time we stay there. The breakfast buffet is nice coffe is good and all you want . We haven't used the pool, the bar is small but room for seating security in place is good
February 26, 2014
Rated 5.0 out of 5.0 by Judy36 Very comfortable beds and pillows.
Everything was nearly great. On a cold night enjoyed not having to go out of the hotel for dinner or for breakfast in the a.m. However, restaurant and halls were cold. We didn't know you had a buffet breakfast until we went for dinner and saw the set up for breakfast. Waiter couldn't answer our questions so we went to the desk in the a.m. and asked. However, no one ever told us there was either a continental breakfast of full breakfast. We started asking questions when we overheard the waitress explaining the difference to another guest. The Chef visited our table, and I told him the buffet was cold. Also were never told that we could have gotten eggs cooked to order until we overheard that information also. The night before the menus should have been wiped down and the salt and pepper shakers at both dinner and breakfast needed to be washed or at least wiped. We really dislike eating with coats on. However, all said and done, we would stay again.
February 20, 2014
Rated 5.0 out of 5.0 by Mb6569 Excellent
Our room was awesome. It was huge and the bed was very comfortable. When I come back again Im requesting room 601
February 12, 2014
Rated 5.0 out of 5.0 by IShaver1977 Suberb and Outstanding
During my last stay I was treated with the most exceptional service and treatment I have ever received at a Hotel in my life!
GM Tom has assembled a staff that has made his hotel a memorable one and one I will continue to stay at every trip I make to the area, Robert stands out for his professionalism and was able to help me with directions and able to exceed my every need.
Meghan as well as Robert very professional and helpful.
I was actually stranded in CT due to my drivers license being expired un known until I arrived and unable to rent a car, The staff was able to offer the shuttle to me to go to store and back to the airport.
Very memorable and will not be forgotten
Thank you for Everything
February 4, 2014
Rated 4.0 out of 5.0 by Masman12 Great staff...Great facility
As I've come to expect at Holiday Inns across the country, the staff was informed and friendly. I feel I made friends with many of the staff and look forward to my next visit. Unfortunately the pool was out of order for the duration of my visit. The lobby and hallways were particularly cold. Despite this, I will continue to stay at this property when in the area.
January 29, 2014
Rated 4.0 out of 5.0 by Hungry1 Why The Voucher
I dont get the breakfast voucher that tells you to pay $5! Give us the breakfast or dont!
January 21, 2014
Rated 5.0 out of 5.0 by Dan2933 Good stay on a snowy night
Quiet. Newer furnishings and comfortable bed. Friendly staff. Breakfast buffet was better than most comparable hotels, with several hot food items paid for with a $5.00 voucher given to me at check-in. It snowed while I was there, and the snow plow service was very prompt. They did a great job of clearing off the parking lot access as much as practical, but they did not touch the sidewalk on the side of the hotel. The only significant negative was the bathroom fan seemed to push a little air into the bathroom rather than pull. As a result the bathroom was a bit cold, and I kept the bathroom door closed during the night. Is the exhaust fan running backwards?
December 23, 2013
Rated 4.0 out of 5.0 by holycross76 couple issues
There were no priority club favors extended at front desk upon check in.
That is a departure from recent past there. They just thanked me and no water , candy , fruit was offered as it had been before.
The room clock was off about 8 hours and no instructions as to how to re-set it. Clock by bedside should be accurate and any alarm setting should be OFF.
December 16, 2013
Rated 5.0 out of 5.0 by WjBurt Holiday Inn Enfield CT
Always a great stay!
The staff, especially Megan and Robert are great!!
December 15, 2013
Rated 5.0 out of 5.0 by frank34325753 great stay
Always curtious and friendly great deal and value f8n f u n
December 15, 2013
Rated 4.0 out of 5.0 by Masman12 A great atmosphere!!
The lobby is fantastic. I enjoyed the lounge area and swimming pool. Typical Holiday Inn comfort and cleanliness.
December 10, 2013
Rated 5.0 out of 5.0 by Jdeluca80 Excellent Stay, as always
My go to hotel when on business in ct. The staff ALWAYS exceeds my every expectation.
December 8, 2013
Rated 2.0 out of 5.0 by bat229 cold room, contacted the frront desk twice and it made no differance.
there were a group of young kids on the weekend, called the front desk twice about the noise and it did not stop. very annoying running up and down the halls, holding up the elevators and screaming at the games by the pool.
the parents were just walking around from room to room with beer in their hands and not watching their kids.
The restaurant staff were excellent and had the buffet ready early morning for us to depart to our business . Very helpful and
personable. please let them know how they were appreciated for us.
Had no choice in the hotel since they were made in advance by the organization which I was working for. I don't know if I would choose this site on my own in the future.
November 27, 2013
Rated 2.0 out of 5.0 by pctchrbob Hotel needs renovation
Let me start off by saying that I stay in hotels about 10 months a year and have been for over 12 years, so I have seen a lot.
The staff is great but the rooms need to be renovated, not just painting. Start by having the staff take the filters out of the air handler units and clean them once a month. The ones I have seen here are the worst I have seen anywhere and if you have trouble breathing at night you won't sleep very well. The bathrooms are terrible, the tubs just don't come clean anymore and the tile surrounds and floors either need to be replaced or at least scrubbed and the grout redone. Sorry but the food at breakfast was inedible. I ended up just having a bowl of cereal every morning, and I was here for 3 weeks.
By the way, by the guest laundry in the locker room, there are fungi growing in the corner.
November 21, 2013
Rated 5.0 out of 5.0 by Jcm1966 Stayed in Nice Hotel
I was here on business and asked about the Discount Rooms rate from Roomsaver.
This was given to me and I stayed.
The room was good.
The Bar was clean and food was good.
The Breakfast was ample and good selection.
November 20, 2013
Rated 5.0 out of 5.0 by LeeNS Excellent
Had a great experience. Great service and rooms were in Excellent conditions.
November 19, 2013
Rated 4.0 out of 5.0 by Eugene57 Excellent accomations and service
Our stay was very comfortable. The desk Staff were all friendly and seemed to care about our comfort. My reservation was changed twice without any trouble. The hotel is clean and quiet. Room service was excellent and plenty of hot water quickly. Thanks
November 14, 2013
Rated 1.0 out of 5.0 by GeriD Hidden jewel
Stayed here to attend a company function. What a find! This amazingly convenient hotel, right off I-91, has a refrigerator and microwave in the room, a large room with a sofa, a fitness center, indoor pool, its own restaurant and bar as well as being conveniently located to many other dining facilities. Staff very friendly and helpful. An unexpected discovery! Kudos to the management.
November 14, 2013
Rated 5.0 out of 5.0 by ragbag1951 LWML Retreat 11/1-11/2
Everything was very well done.
The staff was excellent. Rooms were great for our rest.
Function Rooms were great. Food was delicious and served very promptly.
November 7, 2013
Rated 5.0 out of 5.0 by Sharon126 Great experience for our LWML Group!
You provided an exceptional experience for our LWML weekend. The facility and the staff were a pleasure to work with!
November 5, 2013
Rated 5.0 out of 5.0 by MarleneS Great Service
While in town for a conference, I found the staff to be very accomodating in getting me to and from the airport at inconvenient hours. The hotel was clean and quiet and a good value.
October 29, 2013
Rated 3.0 out of 5.0 by Darrells Broken phone; dirty tub; keyed entrance from the back door didn't work; just ok all in all...
My phone wasn't working, it took 3 hours to come up to see and fix it. My shower/tub was dirty, I had to let the hot water shower run to spray out all the scum that had settled to the bottom of the tub before I could step into it. It made me wonder how clean my room actually was knowing the housekeeper had clearly not seen the unplugged phone and black stuff all over the bottom of the tub like he or she did... Also, it was a fairly busy hotel the night I stayed, I had to park in the back parking lot and the lock to the door to enter hotel from the back was broken for anyone to enter. It was worrysome to me.
October 28, 2013
Rated 3.0 out of 5.0 by philipt front desk and resturant
the front desk is not the same with out megan. as far as the restaurant is concerned , the quality has gone down hill for the dinner time.
October 23, 2013
Rated 4.0 out of 5.0 by nexuslakies comfortable beds, clean rooms
we were quite surprised by this older hotel. They have tried to update with new carpets etc. Rooms are clean, quiet. The only down side to our stay was the restaurant. Terrible food, terrible service. Don't bother to eat at the hotel and you'll have a pleasant stay.
October 23, 2013
Rated 4.0 out of 5.0 by highlands22 rowdy teenagers
Your room and beds are great, room was always clean and we had fresh linens everyday. On Saturday night a large group of teenage hockey players were quite loud and rowdy, the walls to our room were shaking and they were out in the halls running and yelling. At 1:30 am I knocked on their door and asked them to please tone it down, which they did. It would seem to me that large groups of youth like these boys need to have more adult supervision or made aware that they need to be polite and quiet for the other guests.
I was with the NEHCA group and last year our breakfast ticket included the entire breakfast line. This year it only included cold cereal, toast, muffins, etc , one day we had fruit. This was disappointing to me and my brother.
October 16, 2013
Rated 1.0 out of 5.0 by Rewarded Not the experience we were looking for
Strictly a leisure trip with the family. Many listed amenities were not available. Staff was understanding, but we cannot get the time back. We chose this hotel for the amenities that were unavailable and I had called asking about the status two days prior. They need better maintenance and communication.
October 15, 2013
Rated 2.0 out of 5.0 by DFRAZ928 sprinfield enfield
ENTIRE THIRD FLOOR CORRIDOR SMELLED LIKE SMOKE.
WAS SPAYED WITH AIR FRESHENER AFTER A BUNCH OF PEOPLE COMPLAINED.
THE SO-CALLED HEATED POOL WAS BROKEN ALL WEEKEND. THE TEMPERATURE WAS ABOUT 60 DEGREES IN THE POOL, SO KIDS WERE NOT TOO HAPPY..... SPOKE TO FRONT DESK AND THEY OFFERED NO REMEDY FOR THE FREEZING COLD POOL.
October 2, 2013
Rated 2.0 out of 5.0 by Monica77 Have stayed in better
I had a fair to average experience at this Holiday Inn. We arrived tired in the evening after spending the day at Big E. Check in was fast and easy with great front desk staff. The restaurant on premises was opened and we went to eat. Definitely very poor quality in food. The beds in the room were comfortable however the bathroom shower looked dirty and needed updating. Overall stay was ok but not worth what we paid.
October 2, 2013