Rated 4.1 out of 5 by 53
Rated 4.0 out of 5.0 by G3ERD 2nd Visit
Most excellent hotel, problems though at check in. I am a platinum member, but, no room available despite booking three months previous." We are very full, this will be difficult" was the receptionists repeated comment. I just said nothing and ignored his comments. In the end it took a visit to Duty Manager before a room was made available. This was an early arrival, not a late night!
This was a second stay in a year, managing to find my way to the different motorways. Very little difference, reception staff English would appear to be getting better. I am disabled and managed to use the hotel without many problems, in fact only one, the "fight through the people, chairs and tables to access the dinning room from the lift, it would need a trip up a set of stairs and down another to get to the restaurant, but stairs are a no-no to me, hence the the "fight".
4 disabled parking places, one is unusable due to mud from garden, and, as ever use of spots by non- disabled this can be expected when the Hotel is full and it means a long walk to the hotel.
This hotel I would recommend with one or rwo probs. as above.
September 16, 2014
Rated 4.0 out of 5.0 by GeoffI Good night's sleep and friendly staff
We have stayed here several times before. It's a convenient location and a nice hotel. This time though we thought the breakfast wasn't quite as good as before (crepes were a bit tough and coffee didn't seem as nice). We also had a problem in that we couldn't get back into our room after breakfast - the maintenance man came very quickly to sort it out, but it took him two trips to do so. We were about as far from reception as you can get so he covered a few meters, but was cheerful about it.
But we slept well and the staff were as always very friendly
September 8, 2014
Rated 4.0 out of 5.0 by stockers A little below standard
We have stayed in this hotel many times and believe that some areas are due for a refresh
September 4, 2014
Rated 4.0 out of 5.0 by Skidog58 Friendly efficient staff
Pros: Staff coped well with an influx of a large coachload of tourists who presented a challenge to the efficiency and professionalism of the staff from front desk to restaurant to bar...I watched in amusement as the staff tried to interpret the requests from Chinese to French via a vague understanding of English....they did very well and did not neglect the requirements of other guests...I found the service pleasant and any request for extra cutlery etc at breakfast was met with a smile and actioned very quickly...full credit to them as they were very busy on the Saturday
August 27, 2014
Rated 5.0 out of 5.0 by doggydale englos lille
great base for Belgium and N.France excursions..hotel and staff are of the highest quality for this price range of stay,so,good value.
August 26, 2014
Rated 5.0 out of 5.0 by Northernseasider67 Excellent Hotel, Great Location
Enjoyed our stay at this Holiday Inn Englos, Good location for Days out in Lille / Ypres, Very comfortable quiet large room (205) with air conditioning, comfortable bed and nice decor. Excellent breakfast buffet and free parking.
August 25, 2014
Rated 4.0 out of 5.0 by passerby Very convenient for road users but a little jaded
We have used Holiday Inn Lille Englos on several occasions over the years. It is a very convenient location for drivers and is generally clean and very comfortable. The staff are always very helpful and informative. The area is safe and secure and car parking is free. The breakfast is good, although we felt that it was not as good for choice and quality as on previous occasions.
One problem we encountered before and now is that of children running along the corridors after 9pm. It is very annoying after a long day's drive and when you're trying to get some sleep before an early start.
August 19, 2014
Rated 3.0 out of 5.0 by BBLB Good stopover Hotel but poor expensive restaurant
Hotel basic, front desk service very good, room quality variable. Stayed last year in the refurbed rooms not so this year...they were tired. Pool great for kids and breakfast adequate. Dinner was poor quality (presentation, salds tired, steaks tough and over cooked) and expensive ;they need a new chef........real pity as it really lets the show down. Good location for transit to Calsis or a Day out in Lille.
August 14, 2014