Rated 4.3 out of 5 by 28
Rated 5.0 out of 5.0 by HaskoA6 Nicely refurbished rooms
Rooms were in not in the same condition 2 years ago. Therefore it was a nice surprise!
February 17, 2014
Rated 5.0 out of 5.0 by jc30003 Great hotel
Very helpful staff, good location close to large shopping center. Good breakfast. WiFi access little bit patchy - no signal in the room I stayed in.
January 2, 2014
Rated 5.0 out of 5.0 by imar11 Hidden Gem
We booked the hotel based on the holiday inn name alone as a stopover on the way to the Black Forest. We found a modern hotel with contemporary furniture. Excellent staff, good parking and good restaurant. Little bit out on it'd own but excellent value for money
December 31, 2013
Rated 3.0 out of 5.0 by Whistleblower Needs an update!
Upon arrival the hotel looks like an apartment block! Reception area & bar very nice & modern but rooms are in big need of a spruce-up!; woodchip-city! Had to change room as upon entering first room as there were horrible stains on the carpets - wouldn't want to imagine what they were! Beds all new in next room but carpets again not clean & woodchip everywhere including the ceiling! Bathroom OK but toilet very old-fashioned/unwelcoming. Cold feel to the whole hotel. Location of hotel good for Lille/Ypres... & only one hour from Calais. Car park not fully tarmacked so be careful of the red mud/cinder/puddles when alighting/entering the car if wet weather. Hurrah - drink voucher/points voucher re: Gold Elite offered without having to be asked for! Remember too the very small local departure tax due on check out. Overall... this hotel is not great, but OK if needed for a stopover prior to reaching Calais after a long drive East or North.
December 27, 2013
Rated 4.0 out of 5.0 by sol123 Very quiet hotel and generous breakfast
The hotel is very quiet and we slept very well. I was impressed by the silence in the room (there was no disturbing fan noise as it is always the case in hotels..). However our room was in the wing which had not been refurbished yet. Next time I will request to have a refurbished room as I saw one and it was beautiful in comparison to mine (very old carpets and paints). The breakfast was excellent and we had a large choice of food and beverage. I definitively recommend this hotel (if you have a car).
November 28, 2013
Rated 4.0 out of 5.0 by andyrh An Improved Hotel
Second stay in this hotel and I was staying in a refurbished room upstairs that was very comfortable and felt fresh.
The public area's of the hotel are fine and for me the hotel chef does an excellent job as the food is as good as any Holiday Inn I've ever stayed at!
The only negative point is having to ask 3 times for a drink whilst eating my meal. With only 2 waiting staff for a busy restaurant was not ideal and needs to be addressed.
Will use this hotel again when visiting Europe.
November 11, 2013
Rated 5.0 out of 5.0 by Anchises Got everything right
This was a very pleasant stay. Everything fell into line and by chance was allocated my preferred room. My membership of the IHG Rewards club was recognised on arrival with the offer of extra points or a FOC drink with my evening meal. I did question why I was offered 400 extra points at the Crowne Plaza at Manchester airport but only 350 at the Holiday Inn Englos. Needless to say there was no answer to that. I am still not comfortable with the menu hence the 4 stars. The quality and quantity of the food together with the attitude of the staff are excellent. The range of the menu is too limited even in comparison to other French hotels of similar standing. It needs freshening up in respect to choice. It is still my hotel of choice when arriving in or leaving from France
October 30, 2013
Rated 4.0 out of 5.0 by English47 What you would expect from a Holiday Inn
Typical Holiday Inn, not very French but comfortable and well appointed. The serving wench at dinner was very efficient (it wasn't her fault that she brought my wife the wrong meal) but could have done with help as she was doing the bar as well.
October 18, 2013