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Rated 4.5 out of 5 by 156 reviewers.
Rated 3.0 out of 5.0 by jjslainte We checked in on Sat 9/13, using award points. The desk assistant was very professional and we were upgraded to a suite. The room was clean, comfortable and very accommaditing. The bathroom was less than adequate. There were no towel racks, therefore no place to hang a wet towel, therefore preventing a 2nd use. The hot tub/shower has a lip around the tub and wall. When the shower, is on the water splashes in the lip and runs on the floor. Very annoying. We had 1 washcloth and no condiments for the coffee. Thanks, September 18, 2014
Rated 5.0 out of 5.0 by Nice, quiet and pleasant stay The staff was friendly and helpful. The stay was very quiet and pleasant. Hotel was very nice. September 18, 2014
Rated 4.0 out of 5.0 by all OK all was OK with wait staff and hostess very good. Front desk lady at check in was very professional and nice. September 16, 2014
Rated 4.0 out of 5.0 by great service, home away from home always enjoy my stays in this holiday inn, this hotel is one of the reasons I am member of priority club. September 16, 2014
Rated 4.0 out of 5.0 by Nice Hotel Everything was fine. Clean comfortable room, very helpful, attentive and sincere staff from the front desk to housekeeping to restaurant. I have stayed here many times and it is always a good experience. September 16, 2014
Rated 5.0 out of 5.0 by A Great Stay In The Region Upon arrival, I found the front desk staff to be friendly and helpful. I also loved all the multiple secure key card entry points available from all the parking surrounding this large property, so make sure to ask what door number might be closest to your room for easier access. This hotel has it all, it has a bar and restaurant with room service, fitness center to work off those calories consumed, an indoor pool to cool off and relax, business center, conference rooms and more. Even being right off the interstate, it is very quiet. I found my room to be very clean and well appointed with enough outlets to power and charge all of my devices (5) at once; which a lot of hotels fall short on. The bed was amazing and a variety of pillow from soft to firm which provides a great sleep experience. In the communication/phone exchanges I had with the front desk I found them to be very helpful, attentive and even followed up with me afterwards to make sure that everything was always to my satisfaction. With the friendliness and attentiveness the staff here showed me, the amenities the property offers, the proximity to the airport and so many attractions in the No. Ky. Greater Cincinnati area has to offer; I highly recommend this hotel to everyone. September 13, 2014
Rated 5.0 out of 5.0 by great service I travel alot and this front desk personal went above and beyond her call of duty. I had only a few minutes to get to airport and she made sure she got me a shuttle driver right away. I appreciate her and her going above and beyond. Im not sure her name, I think it was Krista. Thank you Jennifer platinum September 12, 2014
Rated 5.0 out of 5.0 by awesome staff and great gym and sauna i have been coming ttothis Holiday inn for years for work and I have always enjoyed the helpfull staff, the clean rooms and the awesome gym and sauna. September 10, 2014
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