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Rated 4.2 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Great stay A really nice hotel close to the city with excellent rooms and tasteful meals. September 17, 2014
Rated 5.0 out of 5.0 by tolles Hotel wir waren in diesem Hotel wegen einem Konzertbesuch, wollten nicht viel ausgeben und hatten für 88 €/Zimmer inkl. Frühstück die richtige Entscheidung getroffen! Hotel war super, Zimmer recht groß, Kissenauswahl (hart oder weich), Badezimmer hingegen sehr klein, aber trotzdem alles sauber und alles drin was gebraucht wurde. Frühstück war einfach klasse! Check in/out war einfach und schnell. Immer wieder gerne! September 10, 2014
Rated 5.0 out of 5.0 by Again a great experience in Essen We always travel with our two daughters, one of them is in a wheelchair. Second stay in this hotel in Essen. We booked two rooms. This time the handicapped room was not available. We already received a mail about that. At the reception we got, without asking, a bigger room for our daughter. Staff, service and location are great! September 8, 2014
Rated 5.0 out of 5.0 by Outstanding in Every Way Being a regular business traveller I was absolutely delighted with this hotel, and think that the level of customer service is particularly in need of mention. Every member of staff I came into contact with gave the same high level of service. From the front desk, to the bar and restaurant staff, they made the stay special. They do the little things very well - for example, a member of staff in the lift making the journey to an upper floor stepped out of the lift to allow me to make my journey down!! Whilst this may not seem that unusual on the surface, trust me when I say that this is not the norm in the majority of (not cheap) hotels I stay in. Well done Holiday Inn Essen***** September 1, 2014
Rated 5.0 out of 5.0 by Schönes Wochenende 5 Sterne.Wir haben uns von der ersten Minute an zu Hause gefühlt. August 27, 2014
Rated 3.0 out of 5.0 by Komfortables Bett Die Zimmerausstattung ist nicht mehr zeitgemäss, Schranktüren klemmen, leider kein Safe vorhanden, müsste unbedingt eingebaut werden, die Abdunklung im Schlafzimmer ist nicht ausreichend. August 15, 2014
Rated 5.0 out of 5.0 by Sehr gutes Frühstück Ich fand das Frühstücksbuffet sehr gut und reichhaltig. Mir hat sehr gut gefallen, dass der Obstsalat frisch zubereitet war. Auch war das Personal sehr aufmerksam und hat leere oder fast leere Platten sofort wieder aufgefüllt. Außerdem war der Kaffee sehr gut und dass er in Thermoskannen auf dem Tisch stand und nicht in so kleinen Kännchen war Klasse. August 15, 2014
Rated 5.0 out of 5.0 by großartiger Service sehr freundliches Personal, Gastronomie sehr gut, Zimmer geräumig und sehr sauber August 11, 2014
Rated 5.0 out of 5.0 by Wonderful Staff, great location! I have stayed several times in this hotel since Spetember 2013. I like its location, the rooms are spacious, clean, equipped with everything you need for a 3-4 night stay. For longer stays also suites with a small kitchen are available. I love the friendly and helpful Staff :) The only thing I sometimes had problems with were the beds (some plastic sheet laid underneath the regular bedsheet which made you swet all night) and the pillows. Although, if you wish, you can request different type of pillows at the Reception. Breakfast is rich, with various and delicious offerings. Food in their restaurant is also OK, some dishes did not win my taste, some were very delicious. Location is great: 1 minute walk to the mall and 5 minute walk to the city centre where you can find several stores, restaurants, food market, etc. In general: great hotel! :) August 5, 2014
Rated 5.0 out of 5.0 ESSEN,Holiday Inn Everything I needed was here for this two night stay. I find the standard of Holiday Inn high and this was no exception. Service was excellent. July 23, 2014
Rated 4.0 out of 5.0 by Long-term stay review Excellent, friendly and attentive staff. The hotel does not have very good ambience - it is not very modern in terms of decoration, in either the rooms, restaurant, bar or other common areas, but it is maintained and kept clean very well. There is nowhere to relax. The bar area is small and has high stools only. The gym is a bit disappointing. The breakfast is very good. The food in the restaurant is good quality but a limited selection and does not change enough for someone who has been staying for over a year. I have had problems with internet connection, both with poor wifi connection in some rooms and sometimes unusable wirer connection. July 7, 2014
Rated 4.0 out of 5.0 by Preis - Lesitung passt nicht Für das gebotene war der Übernachtungspreis erheblich zu hoch. Bad: klein aber normal ausgestattet Frühstück: Durchschnitt - Sonderwünsche erfordern zu viel Wartezeit. Käseauswahl entspricht Discounter-Niveau. Frisches Obst war praktisch nicht vorhanden. Jetzt ist Erdbeerzeit aber diese fehlten komplett. July 6, 2014
Rated 2.0 out of 5.0 by Äußeres, Zimmer und Umgebung leider enttäuschend Die meisten Zimmer und das Äußere des Hotels haben noch sehr den "Charm der 90er". Wenn das Zimmer auch soweit sauber war, so hatte es doch mehrere kleine Mängel: Riss im Vorhang, Knauf m Waschbecken fehlte, leicht modriger Geruch im Badezimmer, Duschvorhang (statt Duschwand), zu dunkle Dusche... Obwohl ich ein Zimmer nach hinten raus hatte (und es dadurch zumindest bei geschlossenem Fenster aureichend ruhig war) merkte man doch, dass die Schallisolierung der Fenster nicht die beste war. Der Frühstücksraum hat mir auch nicht gefallen - zu eng und einige Tische stehen förmlich im Engang des Raumes - nicht sehr gemütlich. Zu loben ist die Auswahl beim Frühstück (abgesehen vom Heißgetränk - zumindest wurde ich nicht gefragt, ob ich abgesehen vom auf dem Tisch stehenden Kaffee und der Teeauswahl etwas anderes möchte) und der nette Service. June 23, 2014
Rated 5.0 out of 5.0 by Staff very friendly and offer great service Hotel is exceptional. I stay here every week and nothing is too much trouble for the staff. they remember your name and go out of thier way to assist you. Room spacious and very clean. June 23, 2014
Rated 4.0 out of 5.0 by Great room - felt a bit dated but the breakfast was excellent The room was quiet and dark so I had a good sleep. There was excellent selection of "gimmicks" in the bath room. The room felt a bit dated but was nonetheless good. The room itself was large and had a kitchenette - unfortunately there was a microwave only but no cooker and pots. The breakfast food selection was great and the only thing I was missing was "baked beans" and pan cakes :) June 10, 2014
Rated 4.0 out of 5.0 stay in Essen, Germany hotel personnel is very friendly. The location close to the city center and shopping center is very convenient. Although i liked the huge size of the bedroom, I think it needs some updating and refreshing.The wi-fi connection was very weak and internet was almost not reachable. All in all I would recommend this hotel. June 9, 2014
Rated 5.0 out of 5.0 by Super Lage, tolle Zimmer große Zimmer; schönes Bad; bequemes Bett und Kissenauswahl; sehr vielfältiges Frühstück - sogar mit Waffeln; zuvorkommende Mitarbeiter; rundum - alles perfekt ! June 4, 2014
Rated 4.0 out of 5.0 by Nice for Business stay Good location , good staff , very nice restaurant . Perfect for Business trip in that area. I think a bit expensive during exhibition time June 3, 2014
Rated 5.0 out of 5.0 by confort and service At the Holiday Inn Essen I got excellent service, quick and efficient check-in, recognition of IHG status. My room was large (vestibule and sleeping room), soundproofing really excellent. Breakfast was at the level of the very best business hotels. Definitely to recommend. May 29, 2014
Rated 4.0 out of 5.0 by comfortable stay My stay was comfortable, but the cleaning staff do not do a good job sometimes. When your room run out of supplies, you may need to call the reception for replenishing, despite the fact that the daily room service have been in the room May 28, 2014
Rated 4.0 out of 5.0 by Un hotel que cumplió mis necesidades y expectativas en este viaje de negocios Buen equilibrio de calidad y servicio. Precio algo elevado pero aceptable dado el período en que estuve alojado. May 17, 2014
Rated 5.0 out of 5.0 by Great Hotel The hotel was great, especially being sold out for our conference. Every staff member I encountered was superb, in their service and helpful attitude. My company will return. May 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn Essen - City Centre I was on business trip. Fast and easy registration, clean and big single room, nice view. Good selection of breakfast food. Simple, but very effective business mini-center. Excellent service! Very pleasant expirience! May 11, 2014
Rated 5.0 out of 5.0 by Holiday Inn Essen - City Centre I was on business trip. Fast and easy registration, clean and big single room, nice view. Good selection of breakfast food. Simple, but very effective business mini-center. Excellent service! Very pleasant expirience! May 11, 2014
Rated 2.0 out of 5.0 by Please fix the wifi Wifi not working in rooms. Please change the menu in the restaurant once in a while. April 22, 2014
Rated 1.0 out of 5.0 by No clean up room, uncomfortable room. Only good location to go to messe. I stayed 7 nights for my business, but my room didn't cleaned up. They just changed the towels. They left dirty cups on the table or put them on the floor near the door. The staff didn't know until I went to the reception and complained face to face. I asked them two times by phone. But they didn't trust me what I said. Then I picked coffee cups and glasses up to the reception and took the manager to my room. Then they noticed how dirty my room was. It was too late. I left there on the next day. Also I asked the reception(concierge) some places where I wanted to visit for the references of my business. But they said "I don't know". That's all. They were completely not friendly. I didn't hear any apology from any staff at all. They just said their house keeper did. I don't recommend this hotel to my friends. I chose this hotel, because Holiday Inn Dusserdolf was great. All stuffs were kind, friendly and great, the room was very comfortable. I trust the quality of Holiday Inn. But Holiday Inn Essen City Center was terrible. February 6, 2014
Rated 4.0 out of 5.0 by Had a good stay During me stay at holiday in, I had a good sleep and cleaned room. Also the service at reception and Bar was very good. December 16, 2013
Rated 5.0 out of 5.0 by a warm welcome as always It was a pleasant stay in the Holiday Inn in Essen, Germany. Friendly people, good room. Just as always a warm welcome. December 2, 2013
Rated 4.0 out of 5.0 by Good hotel for an exellent price We stayed one night for our Christmastrip in Essen en we want to let you know that this Hotel is very good in quality. And the price is sharp. We had a very pleassant stay in this Hotel. Just on the other side of the shoppingstreet. Next year we come again. November 27, 2013
Rated 3.0 out of 5.0 by disappointed experience Although it is a Holiday inn, I would say it is less than a Holiday Inn Express. The pillow with the tag firm is actually soft, therefore, I got 4 soft pillow, which made me sleep badly. The staff told me that there should be some complimentary tea, but none in my room. I was told to ask for some from the bar by myself... The room is big but old. Nonetheless, I will avoid this hotel in the future. November 26, 2013
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