Rated 4.1 out of 5 by 59
Rated 5.0 out of 5.0 by Nona41 tolles Hotel
wir waren in diesem Hotel wegen einem Konzertbesuch, wollten nicht viel ausgeben und hatten für 88 €/Zimmer inkl. Frühstück die richtige Entscheidung getroffen! Hotel war super, Zimmer recht groß, Kissenauswahl (hart oder weich), Badezimmer hingegen sehr klein, aber trotzdem alles sauber und alles drin was gebraucht wurde. Frühstück war einfach klasse!
Check in/out war einfach und schnell.
Immer wieder gerne!
September 10, 2014
Rated 5.0 out of 5.0 by Sonja43 Again a great experience in Essen
We always travel with our two daughters, one of them is in a wheelchair. Second stay in this hotel in Essen. We booked two rooms. This time the handicapped room was not available. We already received a mail about that. At the reception we got, without asking, a bigger room for our daughter. Staff, service and location are great!
September 8, 2014
Rated 5.0 out of 5.0 by Kevvo Outstanding in Every Way
Being a regular business traveller I was absolutely delighted with this hotel, and think that the level of customer service is particularly in need of mention.
Every member of staff I came into contact with gave the same high level of service. From the front desk, to the bar and restaurant staff, they made the stay special.
They do the little things very well - for example, a member of staff in the lift making the journey to an upper floor stepped out of the lift to allow me to make my journey down!! Whilst this may not seem that unusual on the surface, trust me when I say that this is not the norm in the majority of (not cheap) hotels I stay in.
Well done Holiday Inn Essen*****
September 1, 2014