Rated 4.1 out of 5 by 57
Rated 5.0 out of 5.0 by Kevvo Outstanding in Every Way
Being a regular business traveller I was absolutely delighted with this hotel, and think that the level of customer service is particularly in need of mention.
Every member of staff I came into contact with gave the same high level of service. From the front desk, to the bar and restaurant staff, they made the stay special.
They do the little things very well - for example, a member of staff in the lift making the journey to an upper floor stepped out of the lift to allow me to make my journey down!! Whilst this may not seem that unusual on the surface, trust me when I say that this is not the norm in the majority of (not cheap) hotels I stay in.
Well done Holiday Inn Essen*****
September 1, 2014
Rated 5.0 out of 5.0 by Double K 63 Schönes Wochenende
5 Sterne.Wir haben uns von der ersten Minute an zu Hause gefühlt.
August 27, 2014
Rated 3.0 out of 5.0 by Ruedired Komfortables Bett
Die Zimmerausstattung ist nicht mehr zeitgemäss, Schranktüren klemmen, leider kein Safe vorhanden, müsste unbedingt eingebaut werden, die Abdunklung im Schlafzimmer ist nicht ausreichend.
August 15, 2014