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Rated 4.0 out of 5 by 246 reviewers.
Rated 5.0 out of 5.0 by Wonderful hotel and amazing staff! Back again, and it's even better than before! Some incredible (new) staff working the reservations desk. Bob -still The Man in the bar! Food was phenomenal at both dinner and breakfast. Love coming back to this hotel! December 24, 2014
Rated 4.0 out of 5.0 by Great Pool, great staff I am a boomer with a rebuilt knee and sore hips who is out 120 night a year. I really appreciate properties with pools long enough to swim laps in (17-20 yards long). A mirrored room full of treadmills has little appeal to me. This pool is a gem. Recently rebuilt, squeaky clean with a changing room and cool music piped in. I travel alone and dine at the bar in front of the TV. Bob the bartender always greats me by name, fills me in on whats good and seems to always have time to talk a little sports with me. December 22, 2014
Rated 5.0 out of 5.0 by Nice front desk folks I like it here. They treat you like you are in a five star hotel here. Let's go through the quick list but first, a shout out to one of the most exceptional displays of superior customer service that I don't usually get in a five star hotel. It all goes to Nichole at the front desk. She checked me in today and every time I pass the desk she addresses me by Mr. "last name" and with an appropriate pleasantry. The hotel seems older but it is the only Holiday Inn I know of that has a crystal chandelier in the lobby...and a water fountain...and a frog statue (not sure what that's for). As for the room I cannot complain one bit. It's clean, not incredibly modern but completely meets all of my needs and is very spacious. The room has the standard set up with free Wi-Fi and a work area plus a Keurig machine and a selection of coffee and tea. There is a refrigerator and microwave in the room as well. I did have an issue with the vending machine not working on the 7th floor but when I explained to Nichole what had happened I quickly got my money back. The hotel is within walking distance to a couple of restaurants and a short ride into town (I think the hotel may provide transportation) there are plenty of cool places to try. Because of the level of service and folks like Nichole that work here I will definitely be back whenever work calls for me to stay in Everett. I also recommend staying here to my coworkers as it was recommended to me. Pay it forward ;) December 21, 2014
Rated 4.0 out of 5.0 by Very friendly staff The hotel was nicely decorated for the holidays, and the staff was friendly and responsive. Good restaurant and nice to have a coffee bar in the lobby. Bed was comortable and room temperature was perfect. December 17, 2014
Rated 4.0 out of 5.0 by Average experience This hotel does an average job; about what one would expect, no more and no less. The restaurant is below average as the service is slow and the food is not all that good; the prices are fair though. Stay out of the bar as the drinks are often over-priced, watered down or substituted with inferior brands. Generally, the rooms are clean, but it is my experience that either the sink or tub (or both) drain slowly and are usually plugged up. December 17, 2014
Rated 4.0 out of 5.0 by Good Sleep Arrived at the hotel in the rain. Room was ready and my gold status was recognized. Internet was good and I was able to get a good sleep. Parking can be a bit of a problem if you arrive late at the hotel and if the hotel is busy. December 12, 2014
Rated 5.0 out of 5.0 by great service we have had great stays at holiday inn down town everett in the last several years. thank you December 11, 2014
Rated 5.0 out of 5.0 by First time visit Hotel front desk staff was extremely helpful and friendly. The room was very nice and comfortable. Some of the floor tiles in the bathroom were loose, but I forgot to mention that when I checked out. December 10, 2014
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