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Rated 4.0 out of 5 by 191 reviewers.
Rated 4.0 out of 5.0 by pretty decent hotel Pretty good hotel walls are a little thin,breakfast was thin to,I expect more than one piece of toast and hash browns. August 28, 2013
Rated 2.0 out of 5.0 by Noisy Room I have stayed at this hotel before, on the parking lot side. This time our room was on the side that faced I5. We asked for a room change, but this could not be accommodated as the hotel was full. We ended up putting the fan on in the room to get some white noise, as the sound from I5 was very noisy. The room itself was clean and tidy, however the breakfast option in the morning was from a limited menu (which should be explained before booking) and not from the full menu. Had I known this I would have booked the basic room and paid for a decent breakfast in the hotel. It is obvious that this hotel is in a great catchment area, which they take full advantage of when charging for it, but for me the value is just not there. August 28, 2013
Rated 2.0 out of 5.0 by Fair hotel with subpar stay The only good thing I can write about this hotel was the check in process. After checked in, my stay progressively got worse. Reaching the 4th floor and exiting the elevator I was engulfed by a wet dog odor. I stayed 3 nights and each morning tried to enjoy the complimentary breakfast offered which made me more aggravated than anything else, having to wait 10-20 minutes each day just to be seated and then very slow service after seated, if I was paying to eat at this restaurant I would have either walked out or had my meal comped by management. August 24, 2013
Rated 3.0 out of 5.0 by Downtown Really? Booked this hotel so we could rest and break up a long few days of driving. Thought it was in downtown and we could go for a nice walk by the water, ehhhh no! It's no where near downtown and as you walk down the hall to your room the highway actually gets closer! We booked in advance and had the option to prepay for breakfast, our 12 year old was with us and he was included in the rest but we only reserved breakfast for 2 people, weird, we were told we had a discounted room with breakfast for only 2 funny I thought it was advanced and I did pay more than the non breakfast room. The staff were strange, not at all friendly, just weird. August 23, 2013
Rated 1.0 out of 5.0 by Bad experience I was a very dissappinted with the Hotel....1sth thing I wans't able to check in my room until 7pm or so...I was told a few whitle little lies of why I wasn't being able to check in, 1st they said they have been very busy and then that their drier broke???? Really??? 2nd...we go to have their breakfast buffett the next morning...pretty bad when your 8yr old makes a comment"mom this bacon is so cold' , I didn't believe it, so I took a piece of bacon and sure enough he was right...their food wasn't even that warm, very cool for being kept in the maybe they need to invest in new warmers...Pretty bad year I will be staying at a different hotel when we go for the BigFoot soccer tournament..which also reminds me of one more complain, our rooms were suppose to have been blocked together, as the whole soccer team stayed there, oh no...We had people on three different floors...Just a very bad experience!!!!!! August 20, 2013
Rated 5.0 out of 5.0 by Great place Friendly, accommodating staff. Nice property, great room. August 19, 2013
Rated 3.0 out of 5.0 by comfortable beds but dirty and stained carpets. the beds were comfortable,sheets were clean. the carpets were stained and dirty and the worst thing was the shower pressure ,the water pressure from the shower head was just enough to wash your face forget the body.very irritating. location and staff were good. overall experience good in terms of rating 3.5/10 August 18, 2013
Rated 4.0 out of 5.0 by August 2013 It's a nice hotel and we had a room at the front which was really quiet. The beds are comfortable and the washer / dryer is great value. The only let down was the free breakfast, when I booked I was told my children would eat free. On arrival I was told that because early and got a good deal the children could not eat free. I complained but the hotel was not willing to honor the free breakfast which ruined our stay. August 16, 2013
Rated 4.0 out of 5.0 by Great location for outlet malls Good place to stay for the whole family. It's close to the outlet malls. August 13, 2013
Rated 4.0 out of 5.0 by Better each time The Everett facility seems to be getting better with each trip I take. The front desk is very friendly, the room clean and requests met with courteously. August 13, 2013
Rated 4.0 out of 5.0 by Meals were excellent Rooms were clean and made up everyday we were there August 9, 2013
Rated 3.0 out of 5.0 by Great Hotel-As long as you don't need to use the Bar!! The hotel itself was great, the rooms were very spacious, comfortable and clean. We stayed two nights and room service came a tad early the first morning but offered to come back when we left for the day which I thought was amazing. The reason we picked to stay here was for the convenience of the restaurant and bar downstairs. Well the bartender was NOT the friendliest and the drinks pored were pretty overpriced and the selection wasn't the best either. The restaurant was pretty slow.....Denny's is right across the street....I think next time we will just chose that option and the several bars located fairly close to the hotel. If the restaurant and bar is not something you'll be using....the hotel is a great choice. I actually toured the other hotels around this area (Due to telling wedding guests of where to stay) and this one was the nicest out of the 3 we looked at. August 9, 2013
Rated 2.0 out of 5.0 by RUDE Staff Our experience for a friends wedding was down right terrible. From being yelled at by the security guard for my 9 year old not having shoes on & following us to the pool to show us the sign again after telling us the rules 3-4 times. I picked up my son & carried him on my back. The wedding reception the food was okay, except they took the food away like they where in a huge hurry to get home, brutal. Also the groomsman where given a bottle of alcohol as a gift & they yelled at them 5-8 times about not being able to open them, that we HAD to buy from the bar, heck it made me want to go to my room & drink it. They where sealed and un-open. This is not a business run with class, period! August 9, 2013
Rated 3.0 out of 5.0 by clean but not as quiet as some hotels Upon arriving at the check in desk we waited about 5 mins. before someone helped us. I know thats not along time to wait but there was 3 of them each doing there own thing.They were freindly at that point giving us each a water bottle. The room was pretty clean and updated. The beds i found to be fairly comfortable but they squeek everytime you move. There were 4 pillows to every bed with different softnesses which is a nice touch. When in the room you could hear everybodies door banging shut, which gets annoying after a while when your trying to sleep. I assumed we were getting a free breakfast with our stay, but not so because i didnt book the room with the breakfast. (not like every holiday inn express, where they have a free breakfast buffet) That really annoyed me, i guess one should never assume!!!!!!This is a restaurant in this hotel, so if your wanting the free breaky make sure your package you are booking has the breakfast!! Which in all the reviews I read, no one said that you had to book the breakfast package, or it never said that on the website either. I wont stay at this hotel again for those reasons,there are cheaper options out there with a free breaky buffet!!!! August 9, 2013
Rated 4.0 out of 5.0 by Downtown Everett The Holiday Inn is perfectly situated to explore the wonderful and unique city of Everett. Everett is a must for anyone travelling in Washington August 7, 2013
Rated 5.0 out of 5.0 by Great stay Great hotel, clean rooms,comfy beds,restaurant and bar,and espresso bar serving Starbucks! Stayed here one night,in town for concert at the Comcast arena. Hotel shuttle van dropped us off at the arena and after concert we chose to walk back to hotel.i had driven down to the arena earlier to check the area and parking situation out. Neighborhood was clean and safe looking and front desk stated she walked in the area frequently and no problems. We didn't get a chance to try the pool out though. There is a Denny's nearby for late night food but we chose pizza delivery instead which was fast and delicious, will definitely stay here again when in the area. Wasn't impressed with Comcast arena sound/setup so not sure if will attend any more concerts there,seemed like would be great for sports events though. August 5, 2013
Rated 2.0 out of 5.0 by Noisy and frustrating stay I have mixed emotions writing this review. We didn't mind the hotel but there were serious issues with noise and security. During our stay the 7th floor was a party zone. The ladies in the room next to us were incredibly noisy. My 8 and 10 year old were awake until midnight listening to the arguing, swearing and sometimes crying next door. I believe someone from security showed up at the door around 12:30am and we could hear the phone ring several times soon after. They didn't answer the door or the phone and we could hear them giggling. The noise continued even after banging on the wall and at 1:30am I decided to go down to the front desk and complain. On my way to the lobby, there was a full out party in another room on the 7th floor. I felt sorry for anyone near this room. A couple of teen age looking girls and guys exited the room as I walked buy. One girl asked if I had a problem. When I approached the elevator a guy was laying on the floor and another appeared passed out on a couch. I complained at the front desk and I could tell that other complaints were already received. The lady at the front desk wasn't interested in taking my information. She just stated that security was aware and they will be patrolling the floor. Nothing changed for hours but we were able to drown out the noise by running the room fan on high. The next night it was the same story. Again, we ran the fan to get some sleep. My frustration with the hotel is that they didn't even try to address my noise complaint. All they had to do was ask which room was the issue. I tried to give both room numbers but I was ignored. I'm going to guess the lady at the front desk received numerous complaints and she was frustrated as well. I won't recommend or return to this hotel. PS. I've never complained about a hotel to this date. August 2, 2013
Rated 5.0 out of 5.0 by Call in storm. I was in the area doing work, being able to get to the hotel and sleep with a minimal amount of issues is of great importance to me. There was some sort of activity on the floor above us, I told the front desk about it and it was stopped in a very short time. We were able to sleep well and wake up the next morning ready to finish the job. That is all I ask, a good place to rest. This was it. August 1, 2013
Rated 4.0 out of 5.0 by A friendly and comfortable place to stay A great 2 nights experience at Holiday Inn Everett. Staff at front desk and restaurant were friendly and helpful. I will stay there again if I am in the area. July 29, 2013
Rated 4.0 out of 5.0 by very adequate, good facilities and parking I was comfortable and had everything I needed. I was actually able to work the TV and watch what I wanted! The fridge was nice, I used it a lot. Bath and Body works toiletries, indoor pool and easy parking. I really had no complaints (okay, the microwave didn't get super hot and housekeeping came a little later than I would've liked, but I wasn't very bothered by either)! Good value and lots of cute restaurants within 5 min driving distance. July 28, 2013
Rated 5.0 out of 5.0 by Good value Good value, good location close to the freeway, nice pool. Satisfied with my stay and I'd definitely stay here again. July 26, 2013
Rated 3.0 out of 5.0 by Needs to be better organized Room is nice, clean, but faces a very busy and noisy interstate 5. Front desk was very disorganized. They failed to give us breakfast vouchers which we paid for. They failed to put crib in room, which we requested online. Nice pool. Breakfast so so, far too few waitering staff, so long wait. July 25, 2013
Rated 4.0 out of 5.0 by Great service I enjoyed my stay! Service was great. Food was great. I loved the Starbucks in the lobby ! July 16, 2013
Rated 4.0 out of 5.0 by Good Service Pool was OOC. It was major reason I chose hotel since I had children. Staff offered passes to local YMCA but never came through. They comp'd one night's stay at a room which was fair compensation. July 12, 2013
Rated 5.0 out of 5.0 by Highly recommend Not only was the property amazing but the staff was absolutely wonderful - all the way from front desk to the security officers who were proactive and watchful. We had a few small bumps in the road with our group phone reservations but after they were pointed out, they were ironed out and everyone's reservation was intact and in place prior to arrival. The entire stay was perfect and everything ran smoothly. I highly recommend this property for comfort, staff, amenities and safety. As a group I believe everyone had the same experience and we will all be staying there in the future if we are in the area. EXCELLENT! July 12, 2013
Rated 1.0 out of 5.0 by Attention Brides: Run Far Far Away!! I'm rarely offended enough to write a bad fact, this is probably my first. Everett Holiday Inn provided the worst costumer service I've ever experienced. My friend reserved a room block for her wedding and had endless hiccups with her reservation. The staff was rude, short and often provided different information. One staff member guaranteed early check-in while another blatantly said "You're wrong. We never promise this. Excuse me (with obvious attitude) but who told you that?" Once we finally got this sorted out, we were informed by one of the guests that the pre-arranged shuttle for guests to the wedding had been canceled. We called the hotel who claimed that the reservation had been changed...but NOT by the bride and groom, the staff. The bride had to get on the phone with the hotel 20 minutes before walking down the aisle to sort this out!! Talk about unneeded stress. The staff also changed the shuttle pick-up from the wedding 1.5 hours early without informing the client. Although finally agreeing to fulfill the original reservation, the bride and family had to persistently fight their way to the original agreement. Any brides getting married in/near Everett, run far far away. Planning a wedding is stressful enough without rude unreliable customer service. July 4, 2013
Rated 4.0 out of 5.0 by Staff helped in an emergency I got sick while staying at the Holiday Inn for a weekend conference. The staff was very helpful when I was admitted to the hospital and needed to vacate my room. They checked my room for my belongings, held my luggage for later pick up, and assured me that my car would not be towed even though it was parked past the check-out date. May 4, 2013
Rated 4.0 out of 5.0 by Not happy at 1st time check in service.... When asked for a room near the elevator, I was given a room furthest from the elevator. I was told by the girl behind the desk....I gave you a room closest to the elevator......VERY DISAPPOINTED!!!!!! May 4, 2013
Rated 4.0 out of 5.0 by Comfortable beds We have stayed at this hotel before, on previous trips to Everett. The rooms are good sized, but poorly lit. The beds are comfortable, and I love the refrigerator in the room (which is actually quite a bit larger than most found in hotel rooms). The restaurant is another story. Slow service, cold food and the coupon for a free breakfast is only good for a couple of things. Save yourself the trouble of going in there, and go to the Denny's across the street. May 3, 2013
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