Rated 3.9 out of 5 by 138
Rated 4.0 out of 5.0 by Lorne123 Lack of coffee was an issue.
I was pretty disappointed that you didn't offer complimentary coffee in the lobby (in the morning) at the Everett, WA Holiday Inn on Pine Street. You can get a cup of coffee in the lobby at 5 o'clock in the afternoon though. I am not sure if breakfast was part of the room package or not. They certainly did not let us know about it if that was the case. I believe that it was part of the package several years ago when we stayed there. The FINAL STRAW was Monday morning 3/31 at 7:55 a.m. --- we were checking out, on our way to the airport in our rented car and I stopped at the coffee bar to buy a cup of coffee to go. No barista to be seen. The waitresses in the cafe didn't even acknowledge my presence with "hey, I'll find somebody to help you." No eye contact. Nothing. I gave it about 2 minutes and shrugged my shoulders and left. I guess they didn't want my $3.50. The room was excellent though.
April 3, 2014
Rated 5.0 out of 5.0 by Laurra Great, affordable place to stay
We recently stayed here for a pageant weekend, and I was very impressed with our entire hotel experience. First, I felt it was very clean, professional, comfortable, and absolutely worth the money. The staff was very accommodating, the room was very clean and comfortable, and the entire bedding choices (firm or soft pillows labeled) made our sleep wonderful.
I would definitely stay here again!
April 2, 2014
Rated 1.0 out of 5.0 noisy and worst breakfast
Worst sleep I have ever had. We had a room next to the freeway side of the hotel. They couldn't switch our rooms to the parking lot side and didn't apologize for the inconvenience! There were people partying in the room next to us and also kept us up all night! The breakfast was way down the banquet hall with no signs and the food was horrible. We decided to go to starbucks instead. I feel like I should get a credit or my money back! Worst stay in a hotel ever!
March 25, 2014
Rated 1.0 out of 5.0 by Pesto9 Bad management
They screwed up my reservation over the phone, over E-mail, and three times while we were staying there. We wanted two rooms right next to each other and it seemed like an impossible task. The fire alarm testing was loud and obnoxious and lasted for hours. We were charged for a movie we didn't buy, which was the only thing they were able to fix in a timely fashion. We paid too much for the room to not have it include breakfast and with all the other problems, it just wasn't worth the price. We won't be staying here again any time soon.
February 28, 2014
Rated 4.0 out of 5.0 by Sophia13 Great Visit
Business trip. Spent most of the time working in our room. Comfortable and nice layout. Friends who were staying at another hotel were so upset when they saw our room. They paid $55 more a night and their room was not as big or as welcoming.
Had vouchers for breakfast and was VERY happy we did as the breakfast in the hotel dining room was horrid. Neither one of us finished our breakfast as it was so bad.
The breakfast was the ONLY disappointing feature. Hotel and staff were top notch!!
February 12, 2014
Rated 3.0 out of 5.0 by ColleenCCA It was fine
I stayed at this property for the first time while on a business trip in the area. Nice lobby, staff at the front desk were polite and helpful during check-in. I also appreciated the gentleman at the front desk agreeing to a late check-out (1 pm) the next day. The room looked nice upon entering. Bed was semi-comfortable, although I wished I had brought my own pillow. I was pretty disappointed with the bathtub, however! This may be the shallowest bath tub I have ever experienced in a hotel room. Even when filled very high, my legs were almost completely out of the water. The water then slowly drained out, and I'd say most of the time my entire body was completely out of the water while I was sitting in the tub. I think the maximum water level was maybe 6-7 inches. Not a very pleasant bathing experience. I had lunch in the restaurant the following day, and while the service was good and very attentive, the food was disappointing. I ordered the French Onion soup; the beef broth itself was so dark brown, and so extremely salty, it seemed like the kitchen had taken a very dark au jus sauce, threw in some onions, added a crostini with a slice of gruyere on top, and called it French Onion Soup. When I asked for some bread to try and soak up some of this very strong "soup", I was told they do not have any bread, only crostini toast. Oh well...... the house salad was edible, but the cucumber slice was questionable as far as freshness. I'm not a big fan of "spring mix" greens, so I should have ordered the Caesar instead. If I come back a second time, I know what NOT to order! Overall, it was an okay stay. As a Priority Club Platinum Member, I'm willing to stay at this property again to give it another try. I'll plan on taking a shower rather than a bath, though.
February 9, 2014
Rated 5.0 out of 5.0 by MB7332 Stayed 3 nights
Got a large and very quite room on non-freeway side of hotel.
Great sevice from staff. Did not try hotel eating place or pool. Not too many eating places nearby. Overall--a good experience.
February 8, 2014
Rated 5.0 out of 5.0 Very pleased with our experience
We were very pleased with our experience visiting the Everett Holiday Inn. The room was clean and fresh, recently updated, and we felt very comfortable. The staff was friendly and professional. The entire facility was very nice, although we were only there for one overnight stay and did not use many of the amenities. We were traveling from out of town and the location was perfect, right off of the freeway and very near our destination in old town Everett. We'd definitely come back, and will remember this place for next time.
February 5, 2014
Rated 5.0 out of 5.0 by 45Rick WSCA clinic attendee
The hotel was an excellent venue for the wsca. I have been a member of the wsca for 30 years and enjoy attending the clinic in Everett. I brought my wife up also and she enjoyed the hotels offerings. She was also able to shop in Everett and drive shortly to the Tulalip outlets. The coaches of year dinner and hall of fame dinner was excellent. My compliments to the director of the dinners. He looked stressed during the night as my wife said, but she told him don't worry, just keep the food coming and it was good. The setup is great for wsca coaches.
January 29, 2014
Rated 4.0 out of 5.0 by San Dog Service and cusotmer service
The staff here is always courteous, friendly and professional. I always look forward to staying here. The HOUSE KEEPING Staff on the 7th floor during my stay were excellent and provide me with everything I needed, great service and people.
The front desk staff are super customer service. Great team here at the hotel.
January 26, 2014
Rated 5.0 out of 5.0 by Margaret64 An Inviting Hotel for All Occasions!
We stayed at this hotel on Christmas night after spending the day with our family. The hotel is very attractive in it's decor & design. The hotel staff very friendly & professional. Our room was nice, cozy & welcoming with the lights on & the heat set at a comfortable temp when we entered. It was quiet for sleeping although that could be because it was a holiday. Even so, we enjoyed the quiet room & very comfortable bed. We've stayed here before when visiting family & return because we are confident in receiving good accomodations. A plus to this hotel is the secure undergound parking garage. We had a nice breakfast in their dining room the next morning & as always, ejoyed our meal.
January 2, 2014
Rated 5.0 out of 5.0 by Auntie from MD Wonderful Place to Stay
We went over the Christmas Holidays. Everyone was very friendly and helpful. We ate breakfast there almost every day and it was delicious. The service was a bit slow several days but that may have been because of the holidays. They even left a stocking on the door on Christmas morning! We were a bit worried about noise since it is right next to I 5 but we never heard a thing.
January 1, 2014
Rated 4.0 out of 5.0 by AlaskaVisitor Very comfortable room & accomodating to dog.
First time traveling with a pet and was impressed with the dog area available. Very nice atmosphere and room was very clean and comfortable.
December 31, 2013
Rated 2.0 out of 5.0 by jabexperiencedtraveller clean room, horrible restaurant
We had 2 meals in the restaurant and they were both awful. The service was fine, but the food was uneatable. The breakfast in the morning that came with food vouchers was ice cold and I think that the frying oil for the hashbrowns had not been changed in a year. Absolutely disgusting!
December 4, 2013
Rated 5.0 out of 5.0 by thatladyhypnotist If you are looking for clean & comfortable this is it!
I am a entertainer and recently had the pleasure of being part of the 2013 Everett Conference. As an extra bonus I was able to stay at the Downtown Everett Holiday Inn before and after my performance. The room was perfect for my needs. The bed was comfortable, had a choice of soft or firm pillows and everything was clean and tidy.
My only issue was the coffee we had in the room. For me it was too bitter to even finish one cup. But I know that is a personal preference. I did notice at checkout that there was an expresso stand in the lobby which I could have gone to for my coffee fix.
December 4, 2013
Rated 4.0 out of 5.0 by ECheng Good location
Great staff, knowledgeable and friendly. Convenient location. Though close to highway, don't hear the noise at all.
November 26, 2013
Rated 5.0 out of 5.0 by rogsue04 Great Service and staff
I stay at this Holiday Inn quite a bit for work. I always find the staff very friendly helpful and courteous. It is close to shopping and they have a wonderful new menu in their restaurant. I would hightly recomend staying here.
November 25, 2013
Rated 5.0 out of 5.0 by Speedie4u Really nice room, excellent reception staff
Thanks for the great stay, love the bed, love the pillows the best. Excellent reception, courteous desk staff (so nice). Cool location too, the last time we stayed there, we had no idea where we were....this time we discovered the town of Snohomish. We took a cab to Snohomish, saw an awesome concert by the Aury Moore band and took a cab back to your hotel. It was so fun, we will be back, hopefully for a repeat. Cheers,Janet
November 19, 2013
Rated 5.0 out of 5.0 by curtis765 Exceeds Expectations
If you don't want to read the whole write up I'll just say this is the best hotel accommodation we've ever had.
My Fiancee and I were in town for 1 night from Canada and this was the most reasonable price we could find for the Marysville area, so we actually booked a few days in advance. The price I was given over the phone was actually $10 more than the quote online, but difference included breakfast and unlike online was refundable.
We were hoping to watch Hockey Night In Canada from our room, but it wasn't available. Which wasn't surprising being Washington isn't exactly known for passionate hockey fans. The Hotel Pub did however have the Eastern broadcast-Montreal, not Toronto. Happy Hour was I think longer than 1 hour with $3 something beers and inexpensive but tasty appy's. This Hotel, to our surprise, also provides free shuttle service to town and back for all guests! We decided to take in a WHL game last minute on account of finding out the shuttle was taking the visiting Prince George Cougars to the arena. We hitched a ride a little later completely free, to and from the game!
Breakfast was awsome-Bacon and eggs, pancakes or fruit and yogurt and of course coffee and tea. Full service restaurant.
The pool is 24 hours for 18+ but closes at I think it was 10 for kids.
November 18, 2013
Rated 4.0 out of 5.0 by BJ47 Wedding of Burtner-Apt guests-McElfresh 11/14/13
The Hotel is beautifully remodeled and we enjoyed our room.
I asked for a late check out of room 107 at 12:30pm and was told "no problem"....unfortunately that was not communicated to other front desk staff as they asked my 88 yr old, hard-of-hearing Father when we were planning on leaving, like we were "overstaying" My Dad was upset about it...didn't like being approached when he didn't know what was going on. Isn't it interesting how one such incident can tarnish the "customer service" part....of the stay.
I also asked the front desk if I could read the USA Today-there was one on the furniture table ...... they told me I needed to enroll in the IHG Rewards Club to get it for free....yet, they said I could read the paper that was available to anyone walking by...Hmmm...
November 18, 2013
Rated 5.0 out of 5.0 by bepskep Comfortable and convenient
Elevator promptness greatly appreciated.
Restaurant menu rather skimpy; servers courteous and accommodating but service a mite slow and had to remind about item missing from entrée ordered.
November 15, 2013
Rated 4.0 out of 5.0 by Cooper04 Great customer service and very family oriented
I stayed at the Everett Holiday Inn Downtown for business purposes and decided to bring my family along as well. The customer service was excellent as well as the cleanliness of the room and comfortable beds. The fact that they had a Starbucks in their lobby was amazing as I was worried about finding a Starbucks and not familiar with the area made this stress free for me and my family. My family enjoyed the room service as well as the pool area. I would recommend this hotel to anyone looking to stay in the Everett area.
November 15, 2013
Rated 5.0 out of 5.0 by ourstaywasgreat Our stay was great... no issues
We did read other reviews prior to electing to stay at this hotel. those prior reviews has some petty complaints but for the most part were good. We thought we would give it a chance on our own.
Our room was clean, quiet, and we slept well. No issues at all. Staff were friendly and accommodating. We say 5 out of 5 on all. We will absolutely stay at this Holiday Inn again!
November 5, 2013
Rated 1.0 out of 5.0 by Trace05 Uncomfortable beds
Woke up at least 8 times due to uncomfortable beds and pillows. Very little sundries. Won't stay again
No continental breakfast
October 23, 2013
Rated 5.0 out of 5.0 by kat2278z Amazing Hotel
If you get a chance or need to stay in Everett, WA this is the place to stay. The hotel and the staff was wonderful, Minor problem in our room with our shower and the staff went above and beyond what was needed to fix the problem as well as provide wonderful customer service. The staff really understands great customer service. Thank you!
October 17, 2013
Rated 5.0 out of 5.0 by Nat5 Clean hotel, great service.
Great hotel- good value for the hotel, clean and updated features, ie. bathroom. Friendly and quick service. Would stay here again.
October 17, 2013
Rated 4.0 out of 5.0 by Gardener360 Great conference center experience
We held our annual convention here (350) participants. It was a great experience. Staff was most helpful, rooms were great and the buffet food and set-up were top notch. My only concern is the long wait for breakfast in the restaurant We waited over 20 minutes to be seated (many empty tables) and then another 15 min-20 min for our food. This was on Sunday 10AM. I felt sorry for the wait staff, they were doing their best, but just not enough of them.
October 15, 2013
Rated 5.0 out of 5.0 by ninerfan Great Stay
We were there for four days and had a very enjoyable time. All of the service staff that we encountered were very friendly. The rooms were clean and comfortable. The property was very well kept. All of the meals that we had in the restaurant were very tasty. A special compliment to a few people especially: Bob the bartender, Kristy the food server and Keith our shuttle driver/security officer. Please relay a "thumbs up" to them from Ken & Diane in the Bay Area (the Niner fans). Next time we come to Everett, we will be sure to stay at this property.
October 11, 2013
Rated 1.0 out of 5.0 by N442 Room was not cleaned at check in
Very disappointed as room was not even cleaned and I walked into a dirty room. I asked front desk to credit my account with some points for this and was told we don't do that.
Next morning at breakfast, poor service as there were only two servers and restaurant was nearly full.
October 6, 2013
Rated 3.0 out of 5.0 by sassse Nice Stay but uncomfortable bed
Really liked the ambiance of the hotel lobby as well as the room. Enjoyed the lounge and items on the menu. The wine and food was delicious. We stay at quite a few Holiday Inns and unfortunately this one had the most uncomfortable bed. Had the worst nights sleep. Over all other than that we had a nice stay.
October 5, 2013