Rated 4.3 out of 5 by 388
Rated 5.0 out of 5.0 by Melody1947 Friendly and Accommodating Staff
Room was comfortable and clean and staff went beyond the call of duty to accommodate our needs. We were there for a reunion. On the last evening, we were to attend the formal banquet. When my husband became ill and decided to stay in the room, the dining room, McKenna's Grille, sent via room service all the dishes he would have been served at the banquet. Way to go, McKenna's Grille and Holiday Inn!
October 7, 2015
Rated 5.0 out of 5.0 by Gator 25 caaable and courtesous staff
The staff gave personal service beyond what one would normally expect. Example, left credit card in dining room and it was walked to my room and wouldn't allow me to go to them to pick it up. Buffet for our conference group was absolutely outstanding in its taste,quality, and variety. Servers were all attentive as if we were the most important guests ever. Good job !
October 6, 2015
Rated 5.0 out of 5.0 by linicka Excellent restaurant
The restaurant service was always polite and efficient even though at times the restaurant was quite busy.
October 3, 2015
Rated 4.0 out of 5.0 by BlueMags Welcoming facility
I felt all aspects of this hotel to be superior, save one which was average. The location is easily accessible from I-71, the facility is well maintained, looks good and appears to be very clean. The check-in and check-out were efficiently handled with a high degree of cheerfulness. The room was clean, the beds were comfortable, and the TV worked fine.
The only average rating is the quality of the provided breakfast. As is the case in so many facilities, the "free for guests meal was lacking in taste and options. The serving staff was helpful and friendly, but couldn't make up for the "bland" food. Promised "custom" omlettes were in fact not available. The evening meal provided our group, on the other hand, was excellent. Work on the appeal and taste of the morning breakfast is my only recommendation.
October 2, 2015
Rated 5.0 out of 5.0 by chipper10111 great service
the staff was wonderful the lounge was great and the beds was wonderful. the hotel service was more then i expected everything was just great.
September 30, 2015
Rated 5.0 out of 5.0 by AFJonG22 GREAT
Amazing staff and great rooms. My second time staying at this wonderful place. Definitely staying there again if I pass through area again.
September 29, 2015
Rated 5.0 out of 5.0 by Goms Attentiveness and courtest of staff
A fine stay in all respects. However, the slowest elevator in the aea.
September 29, 2015
Rated 4.0 out of 5.0 by JFD1958 Great Service
Service staff were excellent. I needed some items I forgot and they quickly assisted me in my needs.
September 28, 2015