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Rated 4.2 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by attentive staff even though we were first assigned a non-smoking room when we asked for smoking, the customer service representative and hotel staff made the switch quickly and efficiently. we were treated well and really enjoy staying at a full service hotel. October 15, 2014
Rated 3.0 out of 5.0 by Visiting family On check in we were assigned a room on the 5th floor. We requested and were changed to the 1st floor. The next AM housekeeping knocked on our door and asked when we checked in as she was not notified that the room was rented. I reported a bad stain on the carpet and that there was an unusual odor in the room and she said she would take care of both .. Did not happen.Returning to the hotel that night our keys did not work . The front desk said we had not been transferred to the new room. We stayed 3 nights and every night/day had to have our keys redone so we could enter the room. Staff was friendly but in my opinon inept. Also I wonder why I was told I upon checkin that I was getting 300 points. If I stayed at 3 different hotels I would be getting points for each night. October 14, 2014
Rated 5.0 out of 5.0 by Excellent location for work This is an excellent location for those travelling for work at WPAFB. The location is close, food is good, rooms are nice, and internet speed is sufficient for work purposes. Manager's reception is excellent with food and drinks two nights during the week. October 13, 2014
Rated 5.0 out of 5.0 by Good Value Good location and value for the money. Easy access to locations we visited. October 12, 2014
Rated 5.0 out of 5.0 by Excellent Location and Great Service This Holiday Inn is a great option when traveling to or through Dayton. Staff was so attentive, helpful and welcoming. Rooms are very clean and beds/pillows allow for a great nights sleep. All amenities are available, business center, pool/fitness area, and bar/restaurant. Highly recommend. October 12, 2014
Rated 2.0 out of 5.0 by understaffed Maid service was very poor. The only time the room was made up was when we had to ask. We needed to laundry a couple of items quickly. There was no laundry on site which would have be nice. The front desk made errors on our billing. They were corrected but should have not happened. October 10, 2014
Rated 3.0 out of 5.0 by Good facility but could be great with some tweeking We did not receive room cleaning on the second day and had to ask for clean towels and linens on the third day. The bed and pillows were good. The breakfast had good choices but other meals in the restaurant were awful. Total lack of attention to any detail. Had a shrimp and avocado appetizer and they used canned baby shrimp were not even rinsed. Soup too salty to eat. If you want to cut down on calories the place to eat. It would not take much but to have the cook taste the food to make improvement. The waitresses were wonderful. October 9, 2014
Rated 5.0 out of 5.0 by Highly Recommend! This was a quick overnight stay in between college visits - having read other reviews, I was not quite sure what we would find. The room and bathroom were immaculate and in very good shape, all service was super friendly, it was easy to find with lots of amenities inside the hotel and nearby, and we would definitely stay there again! October 9, 2014
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