Rated 4.3 out of 5 by 364
Rated 4.0 out of 5.0 Fairborn, Ohio
Staff performance was outstanding. The guest room was well equipped and scrupulously clean.
The food was average, but it was nice to see (unlike other competing chains) a continental breakfast being offered at a reasonable cost. Unfortunately, the locally provided, prepackaged milk for breakfast had an odd taste and odor, even though it was in-date which is something one would not expect from a state well know for superior dairy goods. I suspect the milk was not stored properly at some point in the journey to the breakfast bar.
The bar/lounge area and staff attendance was very good.... It is welcomed to have each evening, a happy hour hosted by the hotel manager. The outward appearance of the property is excellent and demonstrates that the maintenance staff takes their responsibilities seriously.
August 24, 2015
Rated 5.0 out of 5.0 by Damas Clean and comfortable
My wife and I had a most enjoyable stay at this Holiday Inn. We found the location to be perfect for our needs. The staff was really helpful and made me feel welcome as a person, not just as a paying customer. The décor was very nice, up to date, but not too over the top. Everything looked great. When next in the area, we will stay here again.
August 19, 2015
Rated 2.0 out of 5.0 by seeking college parents musty smell in room, difficult to sleep
This was our first bad experience with Holiday Inn. In general, they have been consistently comfortable and clean. This was pretty clean upon appearance, but had a very strong musty/moldy smell. The bathroom had some hair that did not belong to us on the floor. We got in late and didn't inform the desk about the odor, just thought we would bear it. In the morning we told the front desk about the odor, and they didn't seem very interested. Also, we were surprised to find out the breakfast was an additional charge ( I believe $9.95#. When asked about the additional charge, the desk clerk did give vouchers #I'm not sure if that is just because I asked, or because I complained about the odor in the room) . The breakfast was not very good- pancakes were hard on the edges, and scrambled eggs were not real eggs. Not the same standard we have had in the past in Holiday Inn. We were visiting a nearby college, who had this hotel posted on their web site. Surprised to not receive a discount , since they recommended the hotel #in the past ,other hotels had given discounts)
We were very disappointed in this hotel.
August 16, 2015