Rated 4.5 out of 5 by 82
Rated 4.0 out of 5.0 by Kathy107 Almost perfect!
Everything was great! Had a wonderful nights sleep. If you aren't looking to use a pool, then this would be 5 stars. The pool had algae on the bottom...yuck! Overall, everything else was perfect!
August 16, 2014
Rated 5.0 out of 5.0 by Travelnista718 Great stay
This hotel is very clean and the customer service was exceptional. I stayed three nights due to business in both IL and St. Louis. The hotel was centrally located between the two areas. There were several places to eat and shop. The only minor drawback is the fitness area. It consisted of two treadmills and a stationary bike. Would have liked to see a little more, but I was still able to get my sweat on.
August 14, 2014
Rated 4.0 out of 5.0 by uisblackcat Better than going downtown
Great location! Quick driving distance from shopping. Easy access to MetroLink (either by car to the station or by MetroBus). Quiet hotel, but not so quiet that there are no services offered.
Don't waste your time and money staying downtown. Stay here!
August 13, 2014
Rated 4.0 out of 5.0 by tigertailryan Clean and comfortable
Great stay. Clean and comfortable room. I cannot give the hotel a 5 star review, however, because of an issue after I checked out.
I forgot my iPhone charger at the hotel. When I called the hotel to see about having it shipped to me I was told that housekeeping did not find a charger in my room, which is not possible as I left it plugged in to the lamp on the bedside table. After being lied to by housekeeping, I called the hotel manager and left a message requesting a call back. I was never called back. Poor customer service!
August 11, 2014
Rated 5.0 out of 5.0 by mikie08 Interoperability
There is no link between IHG Army Hotels and other IHG facilities. I chose this hotel because reservations at another chain fell through. I was on Ft Knox staying at an IHG-Army facilty and the desk staff there coul dnot get me reservations in the St Louis area at a 'civilian' hotel. There should be an interface or at least a link to separate website.
August 7, 2014
Rated 5.0 out of 5.0 by TJ34 Great experience - Comfortable Room & Great restaurant
Easy to find, great customer service - I will be sure to stay here again!
August 3, 2014
Rated 5.0 out of 5.0 by Sirpeter Enroute
Staff was great, the room was very large and very clean
August 2, 2014
Rated 5.0 out of 5.0 by DanielM24 Excellent place to stay
I've traveled from Colorado to Fairview Heights area to live and when I arrived at the Holiday Inn, the staff were very accommodating and friendly. I felt like I was at home. I enjoyed the food and the drinks within the hotel. I would recommend this place to both family and friends who will stay in the area.
August 2, 2014