Rated 4.0 out of 5 by 133
Rated 5.0 out of 5.0 by Painter10 Relaxing Evening watching movies and enjoying the Jacuzzi
I loved everything about my stay, with the exception of there being one bug that I needed to kill and there was a hair left in the shower, pretty minor things on the grand scheme of things, I'm just a clean freak! Much better than other stays I've had elsewhere!
October 2, 2014
Rated 5.0 out of 5.0 by Ima Engineer Great Customer Service
The hotel staff could not have been more courteous. They made us feel super special as soon as we walked in the front door.
October 2, 2014
Rated 5.0 out of 5.0 by Tras61 Wonderful Value!
Wonderful and Friendly Staff! Comfortable, clean rooms
September 30, 2014
Rated 5.0 out of 5.0 by Wolter44 Excellent room for the price.
Although I couldn't get in my room when I arrived the staff made sure I got a room in time to prepare for the event I was in town for. Although I didn't sleep well it wasn't the fault of the bed which was very comfortable. I just don't sleep well away from home. The room was neat and clean. I had ni complaints at all during my stay.
September 24, 2014
Rated 3.0 out of 5.0 by Stell5 Breakfast
Sharon is a great employee who works in the breakfast area. She is very outgoing, welcoming, warm, and was attentive to make sure we enjoyed her food. She made sure that everything was available on time, and replenished when needed. Thank you Sharon.
September 24, 2014
Rated 5.0 out of 5.0 very pleased
Everything was great. Will stay there again if we are back in this area.
September 24, 2014
Rated 4.0 out of 5.0 by fredericj Great service
The service provided by house cleaning and the breakfast area were among the best I have experienced. The furnishings in the rooms need attention. Was in a smoking room (by my fault) and was not able to move to another room - unfortunately it was like living in an ashtray.
September 23, 2014
Rated 5.0 out of 5.0 by Willie the Wildcat Nice place to stay - very clean
If you are going to stay in the area - I recommend you use this hotel.
September 20, 2014
Rated 5.0 out of 5.0 by hjanjer Awesome bed! Staff was outstanding! Over and above expectations!
The bed was the most comfortable I've slept in. The staff was awesome from check in until check out.
September 19, 2014
Rated 5.0 out of 5.0 by Thadius23 Great Service
The Shiloh Holiday Inn Express is located near many stores and attractions. It is clean, and the staff is friendly.
September 15, 2014
Rated 5.0 out of 5.0 by SeanB123 Great service for comfortable stay.
The breakfast and service was very friendly and accomadating. I enjoyed my stay and will return for all my business trips.
September 8, 2014
Rated 4.0 out of 5.0 by Guisseppi67 HIEX in Shiloh
About average or a little less than average for the Holiday Inn Express Hotels family.
August 28, 2014
Rated 5.0 out of 5.0 by LindaB11 Like Sleeping on a Cloud
Everything about this hotel was perfect from the luxurious bedding and towels to the giant shower head. The staff was exceptional and the room was spotless. The breakfast went above and beyond other hotels with omelets, bacon, biscuits and gravy and even waffles! The breakfast "lady" put a smile on my face every morning. I'm SOLD on this hotel!
August 27, 2014
Rated 3.0 out of 5.0 by TargetShooter Still a good value.
in spite of some general failures this is still a good stay for the money. It's a little off from past stays at this hotel but I would stay here again.
August 26, 2014
Rated 5.0 out of 5.0 by Tishaj38 Traveling to Minnesota
We stopped here to rest from traveling from NC. This place is the best HIEX I have ever stayed in..Quiet, clean, and excellent customer service!!!
August 21, 2014
Rated 5.0 out of 5.0 by Tishaj38 Vacation/Graduation
This hotel is the best hotel of the HIEX thus far. My husband and I traveled from North Carolina to Minneapolis for my college graduation and decided to stop here for rest..Excellent staff and close to the St. Louis area..I highly recommend this hotel..We stayed here twice..coming and returning back to the east coast.
August 18, 2014
Rated 3.0 out of 5.0 by Traveler 35647 Smelly dirty room
Some kind of dead bug in the bath room by the trash can. Room smelled horrible, the window,didn't open enough to let any fresh air in. Maid didn't clean the second day, I came back at 3 pm and started working in the room, she knocked to clean then and dropped towels but I had to work. The staff up front was friendly and helpful, but that room was dirty and smelly.
August 17, 2014
Rated 4.0 out of 5.0 by cspindler Great place!
Our stay was for leisure--it was a half-way point for us between home and family. The hotel is in great shape. We were able to really relax and enjoy our stay. The staff was very friendly and helpful. As we are IHG members, they allowed us to stay an extra hour after checkout, which was fantastic!
Our room was very clean. The bed was very comfortable. The whirlpool worked very well and was very clean. We had a perfect amount of shampoo and soap and the towels were very clean. The air conditioning worked well and the curtains made it almost completely black in the room. The breakfast was very convenient, saving us money and time.
The only issues that we had during our stay were minimal and did not completely ruin our stay, by any means. We had a great time here, and definitely will return. First, the rooms were not very sound proof. Though we are pretty early risers, we were awoken even earlier by the neighboring showers being turned on and a few people outside our door talking loudly. The only other issue that we had, which is a personal preference issue, is that the breakfast, though it was convenient, was not the best. My wife and I are very health sensitive, and the food that was provided did not exactly fit our preferences.
Even with these issues, we, again, greatly enjoyed our time here, and plan to return in the future. These issues would not keep us from returning.
August 14, 2014
Rated 5.0 out of 5.0 by JJCarl60 clean comfortable and excellent service
We enjoyed our stay and always look forward to staying at the Holiday Inn or Holiday Inn Express Hotels.
August 13, 2014
Rated 5.0 out of 5.0 by HR Man Great Staff
The Staff of this location goes above and beyond to make your stay great!
August 8, 2014
Rated 5.0 out of 5.0 by MK326 good service
Very nice, room was great only disappointment I have a bad back when I checked in asked the desk MG if I could use hot tub for a few minuets, explained my back problem she refused pointed out it closed about 15 minuets ago. I had a poor nights sleep as a result. this is the first hotel to refuse my request. My group enjoyed their stay.
August 7, 2014
Rated 5.0 out of 5.0 by Happy Grandma5 Wonderful Place to stay.
We had two rms for three nights, Staff was great helped on place to see. Bed was very comfortable, Couch was worn out but that's only bad thing that I can say.
August 6, 2014
Rated 5.0 out of 5.0 by TerribleTowel Always friendly people
I have stayed at this hotel several times on business through out the summer and I have to say that the employees here are very polite and always have a smile on their face. I know they have a tough job with all the complainers out there these days, but they need to know that the few of us that work our tails off on a daily basis and are away from our families most of the week appriciate them taking the time to make sure we have a great stay. The rooms are always nice and quiet at night. This allows me to get all my work done while I travel just like it is my own home. This is my place of preference when I am near the St. Louis area. Thank you for making my time away from my family very comfortable.
August 6, 2014
Rated 5.0 out of 5.0 by staple Happy with everything
This is a great place to stay. We had no problems. We love to stay at Holiday Inn Express. We always know that we will have great service and comfortable bed and clean rooms.
August 1, 2014
Rated 3.0 out of 5.0 by McFruitti No Airplane Noise Surprisingly
This was a typical HIE room The easy chairs are never comfortable for someone who has been traveling. But the beds are great. We missed the sign which would have helped us navigate through the shopping area to get to this hotel.
July 31, 2014
Rated 5.0 out of 5.0 by MidwestTravelers Clean, convenient, comfortable, courteous
We will stay here again! The staff is courteous, the accommodations are roomy and clean, and the location makes us feel as if we're in our own little town with a variety of eating places as well as a Target store for things we may have forgotten.
July 26, 2014
Rated 2.0 out of 5.0 by Jake1911 O'fallon
Hallways and elevator were extremely hot and smelly, elevator needed a good cleaning overall.
Housekeeping took the towels and wash clothes but did not replace, they seemed very overworked, still cleaning a 6pm a little in the day. Also did not replace the coffee so on the second day we had no in room coffee.
The front desk staff were helpful and polite.
Breakfast as usual was awful. I will lose my points and stay else where next time I am in town.
July 23, 2014
Rated 3.0 out of 5.0 by Jexa Explore Southern Illinois
It was nice to return to a clean room every night after a day of exploration. However, our room smelled mildewy. The staff cranked up the A/c to mask the smell and doused it with a mint spray but you could smell the the mildew as the night progressed. It was an average hotel, but the continental breakfast had a lot to offer.
July 16, 2014
Rated 1.0 out of 5.0 by HIE Biz Traveler Dirty room
Room was dirty - there was a cricket in the bathtub when I checked in, a spider when I woke up and it generally just felt dirty and run down. The mattress was horrible. I'm fairly loyal to the HIE brand, but after my experiences in the last month, I'm questioning my loyalty. Dirty, outdated rooms at several properties, but this one was the worst.
July 11, 2014
Rated 5.0 out of 5.0 by dharris01 Clean and comfortable
Very nice hotel, near many local attractions. Easy access to great dining. Excellent free breakfast. The cinnamon buns were exceptionally good.
July 10, 2014