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Rated 4.3 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Last days of road trip Having spent the last 10-11 days travelling around New England we came to the Cape to have a relaxing last couple of days before flying home . Arrived early and were expecting to have to wait to check in which would not have been a problem but found our room (an upgrade and huge) was ready so we were able to unload the car and then get out and explore the local area. Please note the map given to us by the friendly and efficient lady on reception is not to scale and we found our walk was a bit longer than we anticipated. Ate in the hotel that night. restaurant and bar were quite (which suited us) and the staff were very welcoming and friendly though as extremely bad at names i cannot remember them individually. Overall we really enjoyed the stay on Cape Cod and would have liked an extra couple of nights to allow is to explore a bit more as apart from the ferry to Martha Vineyard from Woods Hole we did not get to some other things we would have liked to do October 21, 2014
Rated 5.0 out of 5.0 by Wonderful all around I am a young female who spends 4 months on the road straight for work. I was on the cape for the week so I picked one hotel to stay at. My second day there, I went off to go to work. I got a phone call from the front desk saying that my room was flooding and they needed to move all of the things. The room had all my cloths in it along with my personal things. I had no choice but have them move it, They upgraded me and said they moved my things. I got back to the hotel later that night and all of my bathroom things were in my new room,exactly where I had put them in my first bathroom. My cloths were folded, my bags were neatly packed all placed on the table. I also had a nice note on my pillow from house keeping saying how sorry they were and how they tried to put things back as i liked them. I am so impressed with this hotel and the way that they treated me. The women at the front desk was nothing but helpful in such a crazy moment. The food and the bar are also wonderful. It is also in a wonderful location. I could not thank the staff enough for all that they did for me that week. October 20, 2014
Rated 1.0 out of 5.0 by Inadequate bathroom/shower. Poor quality. Dissatisfied customer I was very disappointed in my stay at your Holiday Inn in Falmouth. Your staff was very nice and efficient. However the room was not up to par, especially the rest room. The comforter of the bed had a few small spots on it. I did not think this was a big issue at first, since I just opted not to use it. However, I became even more dissatisfied after using the shower. The shower did not drain properly and I ended up showering in a tub full of water. To make matters worse the tub was then filled with filth that backed up from the drain. It was very disgusting and for the amount of money that you charge to stay at your hotel, it was appalling. Especially since your hotel required a two night minimum for the weekend. I am very disappointed in your hotel and unless I am compensated for the inconvenience and disgusting shower, I will never be staying at another Holiday Inn. October 18, 2014
Rated 4.0 out of 5.0 by Good Hotel It was clean and the staff were friendly. I would recommend this hotel October 15, 2014
Rated 4.0 out of 5.0 by Pillows with the exception of the poor quality of the pillows in the room our overall stay was quite pleasant. October 13, 2014
Rated 5.0 out of 5.0 by Honest, friendly and pleasant stay Excellent service in all areas of our stay. Staff was very pleasant and helpful to meet our needs. Room was very clean and we wanted for nothing. October 8, 2014
Rated 3.0 out of 5.0 by Clean, neat...but overpriced Big, clean, well-lit room. Nice King mattress...those pillows are way too big and make sleep uncomfortable. Clean, smallish bathroom. On-site restaurant is good to have, but food quality does not match the price. Ample parking. Easy in and out. Nice to see the indoor pool. Over $300 for one night in Falmouth is a bit much. October 8, 2014
Rated 4.0 out of 5.0 by Falmouth in the fall The staff was good, but often times they were not visible.There was not a bell at the front desk to call for help. I stood there for quite a while waiting for someone to come to the front desk, Once there they were very helpful. October 6, 2014
Rated 5.0 out of 5.0 by Great rooms and a wonderful staff Loved the staff, the welcome desk can't be topped,, it made you feel like home. We had a wedding so there were a lot of check ins but they were polite and couldn't do enough for us. September 25, 2014
Rated 3.0 out of 5.0 by Good value, recently upgraded rooms While the overall hotel leaves a bit to be desired, it is clear that Holiday Spent their renovation money on the guest rooms, which is where is matters most. The beds and furniture are nice and more modern. September 18, 2014
Rated 5.0 out of 5.0 by Nice updated Holiday Inn Very nice updated room. Elevator issues if you are on the first floor. A bit noisy from neighboring bathrooms, but all in all a nice stay! September 17, 2014
Rated 5.0 out of 5.0 by Stayed for a wedding It is what you expect from a Holiday Inn. No major complaints. September 17, 2014
Rated 4.0 out of 5.0 by nice place Attended a family close by to the hotel......friendly staff.....clean facility September 16, 2014
Rated 4.0 out of 5.0 by Nice setting and rooms, odd Dining This Holiday Inn is located on a lovely site not far from downtown Falmouth, across from a kettle pond. It has a bit more sense of a country inn than your average Holiday Inns (for example Hyannis). The one drawback is the bizarre branding of the dining room as a Kansas City Steakhouse?! In this town associated with the sea, seafood, maritime history, Woods Hole, etc., the dining room is a midwest steakhouse? We hardly ever eat dinner there for that reason, and neither do other of our Falmouth acquaintenances, since in Falmouth we are usually thinking sea food, salads and light fare, or if heavy, with a New England emphasis. September 15, 2014
Rated 5.0 out of 5.0 by Friendly staff and convenient The staff was awesome and very helpful. It was very convenient for the ferry to Marthas Vineyard which was the reason for our visit. September 15, 2014
Rated 5.0 out of 5.0 by Great place to stay Rooms are generous in size and the staff was excellent. September 14, 2014
Rated 4.0 out of 5.0 by Small Poky rooms but great service The room was extremely small for 2 twin beds and a family of 2 2.. but he service from the front desk people was great and prompt and kind... restaurant could use a better breakfast buffet compared to other IHG hotel places. September 8, 2014
Rated 5.0 out of 5.0 by New is Nice Rooms are nicely appointed and comfortable. They are Very well thought out for the traveler. September 8, 2014
Rated 4.0 out of 5.0 by no internet We stayed for few nights at this hotel and none of the nights, we were able to access internet to find something local about the area. Contacted front office and they asked us to call 1-800 number and they did not escalate it and took it lightly, I was also there for a business and I couldn't able to do vpn to my work also. September 4, 2014
Rated 5.0 out of 5.0 by A Perfect Stay We were very satisfied with our stay in Falmouth, Cape Cod. Terrific location to stay if considering a day trip to Martha's Vineyard. (approximately 4 miles to ferry boat.). Downtown Main street located within 1 mile of property. Lots of great restaurants and shops to choose from in the area. The staff was very nice to us during our stay. Extremely friendly and competent front desk manager. I would highly recommend staying at the hotel. There are some nice beaches nearby as well as a very popular bike path for visitors. September 4, 2014
Rated 5.0 out of 5.0 by excellent Staff will stay at this location next time I am on the Cape September 2, 2014
Rated 5.0 out of 5.0 by our stay We had a wonderful stay. The room was clean and the staff was outstanding. Thank you for a wonderful stay. We will be back again. September 1, 2014
Rated 5.0 out of 5.0 by Road Race Weekend The light fixtures in the dining room (ceiling) were caked in dust with cobwebs hanging from them. This was my second visit and was disappointed to find that the lights still had not been dusted. This was a space of three months. Luckily the lights did not hang directly of the buffet. August 20, 2014
Rated 4.0 out of 5.0 by Great value on the cape Great location excellent staff. Close to town and neat and clean. August 20, 2014
Rated 5.0 out of 5.0 by Cape Cod Getaway Great stay at the Holiday Inn in Falmouth. From the time we checked in to when we left,all went well. Sophia at the front desk gave us plenty of tips and advise about food and attractions in the area. We especially liked the Clam Shack and Silver Shore Shanty's fish and chips. August 16, 2014
Rated 5.0 out of 5.0 by Stay 8/10-8/12/14 Rooms were clean and comfortable and noise levels were very low. August 15, 2014
Rated 5.0 out of 5.0 by Quaint Hotel with great service. Excellent value for hotel category . Never once did I miss anything . The staff was amazing , helpful and very friendly. Even when we crossed paths outside the hotel. August 12, 2014
Rated 4.0 out of 5.0 by Nice stay in The Cape The hotelstaff was very friendly. Gave us a nice welcome and gave us information where to go and explore. We were only there for one night but I would definetily go there again and stay longer to enjoy much more of Cape Cod. We were with five people and the rooms were very spacious! Extra towels were delivered instantly when we asked for it. Superb stay! July 28, 2014
Rated 5.0 out of 5.0 by Comfortable room and able to walk to Main St. Clean and comfortable room. Possible to walk to center of Main St from hotel. July 22, 2014
Rated 5.0 out of 5.0 by Great stay. Loved our room and bed extremely comfortable. Service outstanding. July 18, 2014
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