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Rated 4.3 out of 5 by 268 reviewers.
Rated 5.0 out of 5.0 by FIVE STAR STAFF & SERVICE My one week stay for a business trip was nothing short of spectacular due to the superlative service by each and every staff member I encountered. As an athlete, I had special dietary needs and meal preparation requests - they accommodated ever single one "to the letter" and with a smile. The gym facility is very well maintained, the eatery provides 24 hour room service, the cleaning staff is meticulous, the facility is very well maintained, and the staff was helpful each time I called upon them. I could have stayed at any hotel I wanted - but this hotel has something the rest do not. The BEST STAFF IN THE UK! March 1, 2015
Rated 5.0 out of 5.0 by great service overall this is primarily used as a business hotel but as a leisure guest was made to feel important March 1, 2015
Rated 4.0 out of 5.0 by Fareham We called in at the last minute and were glad that we were able to get a room at short notice February 25, 2015
Rated 5.0 out of 5.0 by Great services Alll staff were professional and resolved al of my questions with knowledge and pride, accommodation was clean with great care taken by turnover staff February 24, 2015
Rated 5.0 out of 5.0 by Quality stay Great facilities. I loved the regular free treats and tasters. Fantastic, very friendly and cheerful staff. February 24, 2015
Rated 4.0 out of 5.0 Complementary drinks Complementary drinks were provided as the bar staff were training and it took a little more time than normal. We did not ask for this or expect this gueture February 23, 2015
Rated 4.0 out of 5.0 by good service Good staff and service, Room standard. Cleanliness of room average. Overall stay, ok. February 22, 2015
Rated 4.0 out of 5.0 by HI - Solent Good Location and staff training / attentiveness has improved over the past year - pillows are not good. February 16, 2015
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