Rated 3.8 out of 5 by 276
Rated 5.0 out of 5.0 by justme10 A Great example of an IHG property,, except
From the moment I stepped inside the lobby area, throughout my entire stay, I was impressed. I never met anyone who was not in a happy mood and made me feel like they were glad I was there.
The only thing I was not happy about was the SLOW internet service. I use the internet every time I check into a motel, and if this was the best they offer as far as connectivity, then I need to look further for the things I need.
Don't get me wrong,,, the amenities and the property was great, but the Wi-Fi was close to not there.
October 26, 2014
Rated 5.0 out of 5.0 by CFT1914 Great location and Staff
I have stayed at this location multiple times, its clean and comfortable. Great location for dinner and near airport.
October 26, 2014
Rated 3.0 out of 5.0 by Amy40 Friendly staff, but noisy and worn out
Staff were very friendly and helpful, but our room was worn out looking, especially the woodwork and carpeting. It was also a very noisy hotel and not an easy place to relax. The pool is great for kids, but not for adults or anybody who doesn't want to get sprayed by some unattended child spraying the canons on the pirate ship. The rules clearly state no children under 12 in the hot tub, yet it was full of toddlers, so that wasn't even a good place to relax. Nice proximity to the mall, but I wouldn't stay there again. Too expensive for what we were able to enjoy.
October 25, 2014
Rated 3.0 out of 5.0 Over Priced
The location was great. We went as a family, and my 12 year old was bored in the pool area. It is more for small children. I felt the room was a bit small. When I checked in the staff was very friendly. My concern was when she asked for my address and phone number out loud. As a female traveling, and a lobby full of customers, I do not think this was safe. I think this process needs to change.We requested a room with a fridge and micowave, we only had a fridge.
October 24, 2014
Rated 5.0 out of 5.0 by Sherri1018 AWESOME SERVICE/ROOM!!!
From the time I registered to the time I left...the room & service was AWESOME! I had no problems at the front desk...even got to make a payment and received a receipt! The room was nicely decorated & comfortable! The only thing I would change would be the drapes...they need to be room darkening...& no separations! Otherwise...AWESOME! Thank you!
October 23, 2014
Rated 4.0 out of 5.0 by Mommypoo Fun pool but poolside rooms are loud.
The pool is awesome for kids. Lots of slides and even if there are a lot of people there, it doesn't get too crowded.
The beds are comfortable, but if you want a good night's sleep, don't go with a poolside room. The noise from the pool is VERY loud.
Also, I think that it's really annoying when people push a bunch of tables together to have a birthday party and hog them for the WHOLE weekend. it's like someone having a party on your front step if they are right outside your door. At one point, we couldn't even get to our room from the poolside door because they had the tables pushed up so close to our door. RUDE. That isn't really the hotel's fault though. There are just a lot of rude people that stay there I think. It's happened twice now, so it's not just an isolated incident. People get there early and save tables for their party and then use them the whole weekend. Just really annoying when they block our door.
October 23, 2014
Rated 5.0 out of 5.0 by Lambo1 West Acres Hotel Destination in Fargo
We like to stay at the Holiday Inn in Fargo on 13th Ave. S., across from West Acres, because it affords us the opportunity to have excellent accommodations and close top-notch restaurants, as well as the outstanding bar and restaurant at HI. In sum, it's a great place to stay, unwind, shop and refresh the spirit.
October 22, 2014
Rated 2.0 out of 5.0 by tiarnán Nice Staff
The staff was excellent, the room however, was not. It was very clear that the room was recently updated with Holiday Inn's new design elements, but the room still had several key issues.
1. Smell; it was very dingy smelling, maybe mildew?
2. Noise; the entry door had over an inch between the bottom of the door and the floor. Any noise in the hall echoed straight into the room, I imagine the noise went both ways as well.
3. Finish; The floor in the room was not flat it felt as though the subfloor had waves (Significant enough to trip the unknowing). Keep in mind these are not ripples in carpet, but solid differences in floor height across the room.
October 21, 2014