Rated 3.8 out of 5 by 263
Rated 4.0 out of 5.0 by Teammaker Great stay and facility- not so good checkin
When trying to check in after 4pm, was told room was not cleaned yet. Asked if no rooms with king bed were ready and told no. Asked what area of hotel we would be in so I could park vehicle. Was told don't know until checking in and room number would be chosen then. Parked vehicle, sat in front lobby near desk and waited 25-30 minutes. Went up to desk and asked a different person about our room. She asked if we needed to be in the specific room attached to our reservation. I said no and was told no room number would be given until check in. She said we have another room with a king bed ready and was able to check in. Didn't appreciate the run around by first person, who saw us sitting there waiting and didn't bother to tell us there was a room ready. Just a bad experience when we were in a hurry to get to a dinner event. All other parts of stay were excellent and property was excellent.
October 16, 2014
Rated 2.0 out of 5.0 by ELECKIE Poor Communication with Housekeeping/ Pricey….
Again Holiday inn beds are wonderful! The Front Desk Staff Wonderful. Just wished better communication with housekeeping that we had a Late time Check out. The interruptions were Horrible. Very disappointed that the rooms do not have mini fridges and microwaves. For the Cost per night they SHOULD!! This WAS THE MOST EXPENSIVE Holiday Inn we have ever stayed in and thought we would get a bit of a nicer room for that Cost.
October 14, 2014
Rated 5.0 out of 5.0 by sjksr Front Desk Staff very helpful
My return airline flights were cancelled. I changed my itinerary and needed to get to Minneapolis- St Paul Airport by 11:50 am the next morning and had no idea how . The front desk staff was very helpful in making alternate suggestions of how I could get to Minneapolis on time. With thier help I made other arrangements and ended up getting home just 1 hour later than my original plan.
October 13, 2014
Rated 5.0 out of 5.0 by momma 67 Fargo Holiday Inn
Room was bigger than we expected. Very comfortable and roomy. The mattresses and pillows were very comfortable.
October 11, 2014
Rated 4.0 out of 5.0 by hamsquad Ease and Comfort
Easy to get in and get out of. Great breakfast if not some of the best breakfast. Will defiantly stay here in the future.
October 10, 2014
Rated 5.0 out of 5.0 by llebsamoht Location
Great location and ease of getting to/from. Rooms and amenities were excellent.
October 10, 2014
Rated 5.0 out of 5.0 by googlegirl Great hotel
Very clean with friendly staff. Travelling with 2 small children is always tricky. The staff made a point to acknowledge the kids, there was also lots for the kids to do at the hotel. The pool and slides were great and my kids are only 2 and 4. One staff member found some coins on the floor and passed them to my children.
October 9, 2014
Rated 5.0 out of 5.0 by KravitzAcademy Great Service
Top notch customer service! We had a few issues (keys didn't work and sometimes there were technical errors during out conference) but the staff was always right there trying to make it right. My only dislike was how far away our room was from the conference rooms. It felt like we had to walk really far to get back to our room. It wouldn't be an issue if you were just sleeping there and then going out for the day because you can park really close to your room.
There is a really nice lounge that allows your to charge to your room and they had free live music on the weekends- very convenient. And a bar and snack shop in the pool area- great for families.
October 9, 2014