Rated 4.2 out of 5 by 145
Rated 5.0 out of 5.0 by Oldguy1 great staff
this an above average hotel with an outstanding staff all around, all very helpful, cheerful and just pleasant to deal with after a hard day at work.
January 26, 2015
Rated 5.0 out of 5.0 by Tsunashima5 Good staff
One management and staff for cleanliness and breakfast were very friendly.
January 19, 2015
Rated 4.0 out of 5.0 by klwtwu2001 Simply A Very Nice Stay
Not much to state here. Stayed three nights. Each day was pleasant. Good staff. Decent breakfast (with very friendly breakfast staff). Very clean room and hotel.
January 15, 2015
Rated 1.0 out of 5.0 by 12334 Never stay here again
All of the staff was wonderful and helpful, but when problems arose they could not help. I was given business cards of both managers and neither of them returned my calls, finally I called IHG and they told me one of the managers would call back within 48 hours, that never happened. I call IHG back and was informed that the managers would not be calling me back. So much for customer service. VERY DISAPPOINTED !!!!!
January 9, 2015
Rated 4.0 out of 5.0 by Kantet Good
Negative: called asking about the pool (for kids) they said they had one. Get there and its closed until 630pm. So we went to jungle java until it opened. Rather frustrating.
The room was good. Service was excellent.
Breakfast was top notch. Best eggs ive had at a hotel in the US (im at hotels 5 days a week). Bacon was perfect same as the potatoes. Super super yummy. The folks put on the breakfast that AM did a fantastic job. Especially great ad we got there 8 minutes before they closed. Kudos and i hope they get a raise!
January 7, 2015
Rated 3.0 out of 5.0 Short-staffed on Christmas Eve
Understanding that it was Christmas Eve, the hotel was short staffed. However there was no one to greet us at check-in. I believe a maintenance person handled the process. Not correctly.
Also, room had a picture of liquid left in closet. looked like a pitcher of pop. Some stains(nail polish) in bathroom.
However beds were comfortable and sleep was good. Have stayed at hotel in past and had no issues.
December 28, 2014
Rated 5.0 out of 5.0 by Hovaczech Holiday Inn all the way
Prior to my stay I messed up booking my reservations (all my fault), I rebooked via the mobile app and when I arrived I explained the situation to the Corporate Sales Manager, Blaise. She looked into it and got it fixed right up. No hassle whatsoever!
Professional courtesy employees utilizing common sense and understanding. That's hard to find!
I use Holiday Inn as my go to lodgings on all my business trips and its for reasons exactly like these. Add to that the fact that the property itself was clean and pleasant and both the restaurant and pub provided great service and food. I will definitely stay again.
December 22, 2014
Rated 5.0 out of 5.0 by Mary222 My Favorite Holiday Inn
I travel a lot and stay at IHG as my brand of choice. This location is without a doubt my favorite location
The accommodations, the staff, the value and more. I really can't say enough about this location. From check in to check out they have never failed me
December 20, 2014