Rated 4.2 out of 5 by 179
Rated 4.0 out of 5.0 by Lady RK Exemplary Customer Service
Loved my stay here. The staff was very friendly and professional. Great food, great service . Proficient house keepers. Enjoyed my time here over all. Had a very relaxing stay.
April 16, 2015
Rated 5.0 out of 5.0 by Dan7203 Business
Very cordial front desk and lounge staff, good breakfast and the option to have the buffet or order from the menu.
April 13, 2015
Rated 2.0 out of 5.0 by King Yada The 'Look' of Holiday Inn
I have not stayed in a Holiday Inn for many years and now will be traveling for work many times this year in a transition in my company. I was very impressed with the look of the hotel, its lobby, restaurants, rooms, etc. I unfortunately had a bad experience just 1 night, but other than that the hotel itself was very good.
I believe the 'new look' of Holiday Inn has transformed into a great hotel from what I remember staying in them many times growing up. Our company has placed this hotel as its preferred hotel, for now, as its place for all visitors to stay. So I will be more apt to stay at them in other cities in the future.
April 12, 2015
Rated 4.0 out of 5.0 by DougR150 A complete comfortable stay
Very satisfied with stay and plan to revisit when staying in the Detroit area. I have typically stayed at other Hotel chains but was completely satisfied after staying at this particular hotel.
April 10, 2015
Rated 5.0 out of 5.0 by Self Motivator Great service, friendly staff
Great service provided by friendly and helpful staff. Breakfast staff always very curious. Breakfast food very good. Gym adequate for my needs. Rooms adequate but could use updating of mattresses and pillows.
April 10, 2015
Rated 5.0 out of 5.0 by The Californians Friendly hotel for annual family visits
We enjoy staying at this hotel every year when we visit our daughter and her family. They are friendly and very responsive to any requests or concerns we have. We especially appreciate the morning breakfast service. This hotel had very nice accessible rooms, but most have a tub instead of a roll-in shower.
April 8, 2015
Rated 2.0 out of 5.0 by holidayinn123! Terrible staff and cigarette smoking!!
It was terrible and the last time we will stay here. The room was not always cleaned and when they did clean it, they left our door open all day for anyone to walk in and take our stuff. There was also someone smoking in the stairwell, and this suppose to be a NON-SMOKING hotel. Disgusting! When I did call the front desk to complain about both of these issues as they both happened the same day, all I got was "I will tell the manager in the morning" That was it!! I would not recommend this hotel, not only is the staff not trained properly, but to not get back to complaints like this, unacceptable!
April 7, 2015