Rated 4.2 out of 5 by 202
Rated 1.0 out of 5.0 by msladysmiley Dont stay here!
The customer service here is horrible, they don't inspect the room before allowing a new guest to check in, GSR don't notate any complaints you have, so they can fix the issue(s), they charge your card even if they have don't know 100% if you are at fault. Don't waste your time staying here, its nothing more than a big headache.
July 2, 2015
Rated 5.0 out of 5.0 by Nicole2314 Clean and Comfortable
The room was clean, comfortable and spacious. Breakfast buffet was excellent and the staff was so friendly and attentive. Definitely would recommend this hotel.
July 1, 2015
Rated 1.0 out of 5.0 by msladysmiley Management is HORRIBLE
Room had cigarette ashes on carpet upon arrival, meaning not completely cleaned.(informed front desk) Tissue roll was empty (contacted front desk) Missing towels *only had Two bath towels and two hand towels (contacted front desk) Refrigarator wasnt getting completely cold and freezer wasnt freezing (contacted front desk) Toliet paper room fail off wall *wish i could insert picture. (contacted front desk) Asked to be moved, no rooms like the one i had was available. Around 4 or 5 am the kids finally went to go to sleep. (pull out sofa bed wouldnt come out and it seem like it was broken (contacted front desk) I told her we have been having nothing but problems with this room, can we have a late checkout for 2pm (she said yes and assured us she will tell management so we wont be charged for the couch). ******Can you guess what happened????? Yep we got charged for the sofa bed and tissue rack. Called to speak with management and he is so rude, all he kept saying was you broke the couch. No clearly the room wasnt inspected! Then they have no log saying who had any complaints. This hotel management is disqusting!!!!
July 1, 2015
Rated 4.0 out of 5.0 by ts44 location good hotel clean
had good visit the hotel was at a good location for easy access to main high ways clean my only problem was people running up and down the halls and very loud that was sat but sunday was better fast check in and fast check out
June 26, 2015
Rated 5.0 out of 5.0 by drapedav daves stay
Another stay here at this Holiday inn and still liking it a lot =, would recommend it to anyine
June 18, 2015
Rated 1.0 out of 5.0 by GreatB54 BATHROOMS DIRTY/ HORRIBLE EXPERIENCE
After driving 13 hours for a family get together, when my husband and I arrived in our room, we notice immediately that our toilet was dirty and the room had a bad odor. We immediately called the front desk and it took them 15 minutes to find us another room. Once we were taken to our new room, we notice again that the toilet in bathroom was DIRTY.. peanuts were on the floor and the carpet hadn't been vacuumed! We stayed there 2 nights and even noticed our sheets were not changed. This is unsanitary and my stay was horrible. it is evident that housekeeping is not cleaning.
June 17, 2015
Rated 5.0 out of 5.0 by Emanuel 23rd My Favorite when I'm in Town
I will first state that the staff I interacted with most was fabulous. They included Daniella, Paulo, and Shelly. All three were absolutely professional and a pleasure to talk to. The room assigned more than met my expectations. More than anything, the staff, especially Shelly on the evening shift, I'm most impressed with. I can't say enough about the staff.
June 10, 2015
Rated 5.0 out of 5.0 by freedom2! Large Clean Rooms
Rooms were large with living area with couch, tv, and desk. This area was separate from the bed area which also had a tv.
June 8, 2015