Rated 4.6 out of 5 by 25
Rated 3.0 out of 5.0 by EricC Outdated Room
The lobby is beautiful and is laid out in a way beneficial to different groups to relax and talk. The staff at the service desk and Red Lion were friendly and helpful. I stayed in room 113, which was a King Suite. The carpet and wall accessories appear old and outdated. The refrigerator doesn't have a temperature control so some of my food and drinks were frozen solid after a day. The bed and comforter was comfortable but the pillows could be updated to something a little softer. The televisions were adequately sized and the channel selection was standard. The hot water for the bathroom sink takes approximately 2 minutes to warm up but the shower heats up quickly. The tub is too narrow for anybody of average size to stand comfortably. The water pressure is really nice. The toilet does not flush very well. The security latch on the entry door barely leaves enough room for the door to open without catching it. The walls seemed adequate as far as noise reduction however the entry door is not. Every word from guests can be heard clearly from several feet away from the door. The WiFi in this particular room is awful. The signal bounces up and down constantly, causing the internet to lose connection or timeout.
May 8, 2013
Rated 5.0 out of 5.0 by Beacon Meeting Facilities
I have held multiple meetings and training sessions here and the sales, facilities and catering staff has always been very accomodating.
I hope to continue to use the facility in the future.
April 29, 2013
Rated 5.0 out of 5.0 by Mary222 Extended stay
As always, Sherry was wonderful and accommodating to meet our business needs
April 22, 2013
Rated 5.0 out of 5.0 by BusinessGeek Every time I'm in Town
Every time I visit Farmington Hills for business I stay at this location. It's been a great experience each and every visit. There are several other Holiday Inn properties in the area, but the staff here is what makes the difference. They are friendly, without being fake. They really do seem to be enjoying their work, and take pride in making sure your stay is perfect. Even the time I had a problem in my room, the night manager Simon was extremely helpful in making sure I was satisfied with the correction. They have a happy hour during the middle of the week with free beer and finger foods. I check in on Mondays most of the time and Lucy at the front desk is wonderful. If I see her at the desk I know things will go smooth.
April 4, 2013
Rated 5.0 out of 5.0 by Silent Wonderful Stay
I usually stay here during my business trips and it is always a pleasure being here.
April 2, 2013
Rated 5.0 out of 5.0 by HIAMSVisitor Unexpected
Hotel was updated and staff were very helpful during my stay. Will stay here again when doing business in the area.
April 2, 2013
Rated 5.0 out of 5.0 by pattie80 Guests
I had 5 individuals staying there and they couldn't say enough about your hotel and its features.
March 25, 2013
Rated 5.0 out of 5.0 by Kendra42 Wonderful Room
Once again my husband and I had a wonderful stay at your hotel. We especially like the breakfast buffet. Our room was clean and comfortable and the staff are great! We look forward to our stay next year (our 6th year).
March 18, 2013