Rated 4.2 out of 5 by 227
Rated 1.0 out of 5.0 by jth0928 Dirty room
Our Non smoking room reeked of smoke. There was trash on the floor next to one of the beds. The shower was dirty and had what looked like blood in the basin. An open packet of trail mix was laying on the pull out couch. The top of the Entertainment stand was dirty and had trash sitting on it. Overall the most unclean room I have ever stayed in. We were extremely disappointed and will never stay at this location again.
October 5, 2015
Rated 4.0 out of 5.0 by nttv Great service, Great Location, not so comfortable bed
Great service, Great Location, not so comfortable bed, overall nice pleasant stay.
October 5, 2015
Rated 4.0 out of 5.0 by Rick_Toni Great rm and service, but.....................
They upgraded us to the Ambassador Suite, great room, but for that type of room I suppose there are certain things you would expect. Example, I don't want to look up while in the shower to see the air vent COMPLETELY covered in dust, nor do I want to see mold directly in front of me on the wall. The housekeeping needs a little more training in my opinion. My wife use to come and stay here before we were married to visit her son. She also used to work at a IHG brand for 7yrs and 3 of them she was the Front Desk manager. Sometimes you can overlook things and that's why we didn't complain. Paulo was just the best, he really took care of us and housekeeping did what we asked. We will stay again, nice area, nice staff, nice hotel, the bathroom is MY ONLY COMPLAINT. I hope that this does Not get the hotel in trouble nor discourage anyone from that room. Just pay a little more attention to DETAIL. Thank you
September 30, 2015