Rated 4.2 out of 5 by 156
Rated 5.0 out of 5.0 by drapedav my stay
The Staff here at the Farmington Hills Novi facility is outstanding and have always went out of their way to attempt to make the Customer "Happy", the rooms are very comfortable and pretty clean, the restaurant is also very nice as well and again the staff there is also very Friendly and also goes above and beyond.
I travel 52 weeks a year and visit several different cities and stay at several different hotel around the US
Thank you very much for helping to make my stay a delightful experience and helping me to make this my home away from home
March 4, 2015
Rated 5.0 out of 5.0 by Bridget58 Friendly Staff; Comfortable Bed; Clean Room
This was a repeat stay. All was great as usual. Due to the number of years I have visited this hotel, I am surprised the menu has not been updated with healthier choices.
Typical for hotels with bar service, it is difficult for guests to receive service immediately upon request. This is a result of the server being responsible for serving all meals and all drinks in the bar/restaurant area AND the influx of people from time to time. Albeit, Ingrid and Elizabeth offer each guest a warm welcome and a smile.
Although the front desk folks are very personable, one thing lacking was the announcement of their name when answering the phone... "Front Desk, this is "so and so", how may I help you?"
My overall stay was great and I will definitely return.
March 2, 2015
Rated 5.0 out of 5.0 by tmart Stay in Farmington for Business
Overall hotel is good place to stay for business, nice suite style rooms and usually includes breakfast if you have a company discount package. Had one time problem of no maid service between nights of multi night stay, but I do stay here often with no usual problems.
March 2, 2015