Rated 4.2 out of 5 by 363
Rated 3.0 out of 5.0 by Just Jane Farnborough
The staff were very helpful in finding a solution so that my disabled wife could actually get to her room
Toilet was dirty
There was no fridge in the room
A plastic bag and coat hanger had been left by the previous occupants and had not been cleared away
Cleaning or night staff were talking to the early hours of the morning in the garden
We were not advised of the significant building works taking place at the front of the hotel prior to our arrival
Disable access for my wife was very poor. The chair lift was not able to accomondate her mobility scooter
July 25, 2015
Rated 4.0 out of 5.0 by MISHAMIMI STAFF
VERY HELPFUL AND PROFESSIONAL STAFF, SPECIALLY THE GENTLEMAN THAT CHECKED US IN , I THINK HIS NAME IS NEIL...
AS WELL AS BAR AND BREAKFAST STAFF, VERY ATTENTIVE.
WE HAD JUST CHANGED HOTEL INSIDE FNB AND FORMER HOTEL STAFF WAS RUDE, NOT SMILING AND TALKNG TO CUSTOMERS AS IF THEY ARE ANNOYING THEM, WAS GREAT TO SEE PEOPLE PROUD OF THEIR JOB.
NEGATIVE: ROAD WORKS HAS BEEN GOING ON FOR LOOOONG, THOUGH WE KNOW IT'S NOT YOUR FAULT.
July 25, 2015
Rated 2.0 out of 5.0 by Anders1702 Poor Housekeeping
Front of house staff excellent
bar / catering staff very good.
housekeeping staff and service very poor
adequate parking although space quite tight.
Limited menu choice, but quality of a very good standard.
Children's menu very limited.
Food quite costly
Hotel is really suited to business use and is not really family orientated.
WiFi service ranges from poor to bearable
July 23, 2015
Rated 5.0 out of 5.0 by Mapsy Thoroughly enjoyed my stay
We stayed as part of the LEGOLAND package, The staff were very helpful and friendly. The kids got a pirate goody bag, milk and cookies and a galaxy hot chocolate.
The rooms were a good size and very comfortable.
The swimming pool was quite big and the changing rooms were easy to use.
There was a big variety at breakfast, cooked breakfast, cereal, pancakes, fruit etc.
I thought the puddings were overpriced in the restaurant. Over £5 for a small portion and not much choice. I would also have liked them to have lactofree milk.
Some of the rooms are very far away from reception and there is no lift. We were ok with this, but other visitors may struggle especially if they have lots of luggage.
July 23, 2015
Rated 4.0 out of 5.0 by JulesAS Comfortable room
Nice room and clean. Beds were comfortable. Breakfast a little pricey, but very nice and a good selection.
There were road works going on around the hotel, but they didn't cause too much disruption at the week-end.
July 22, 2015
Rated 4.0 out of 5.0 by SteveinTivvy Little Gem
Unfortunately we were in and out for a short one night stay. Wish we had more time to make use of everything this hotel had to offer.
Will deffinately look to stay here again and make sure we have more time.
July 21, 2015
Rated 5.0 out of 5.0 by MissyTH Hotel Great Food Not So Great
We had a very good stay at this hotel but it was let down by the dinner we had in the evening. Four of us dined and 3 had to send ours back as the steaks were over/under cooked and the chicken pasta dish tasted off
July 20, 2015
Rated 3.0 out of 5.0 by MadReporter A Day and Night in Farnborough
Not bad, much better than a Lodge, but I'm sure they could price it better.
July 17, 2015