Rated 4.3 out of 5 by 111
Rated 5.0 out of 5.0 by Doretti All Very Good
We arrived late and left early due to commitments elsewhere. All staff were cheerful and polite and the room was excellent. We will stay again.
September 25, 2014
Rated 4.0 out of 5.0 by Seandan01 Basingstoke
Friendly staff and comfortable accomodation made my stay enjoyable. Noce food in the bar but seating limited.
September 23, 2014
Rated 5.0 out of 5.0 by AndyJ585 Best Holiday Inn Stay ever
This was the best Holiday Inn Hotel we have stayed in - We booked a family room and had three double beds, my two young girls loved it.
The staff were welcoming and polite whenever we met them from Reception and restaurant staff through to Housekeeping. We even had a member of staff take our luggage trolley back to reception from the car park as they were going to work to start their shift.
September 19, 2014
Rated 5.0 out of 5.0 by Pete45s stop over
I arrived later than planned, no problems, nice room although not big BUT I was going for a meal and found the lock didn't work, help was there within a couple of minuets, the first person had to call someone else who was there in less than 5 minuets and he could not have been more apologetic and helpful. the lock was mended and a free drink was accepted for my inconvenience, so my meal was 15 minuets later than planned, so what! I think it was Martin to who again I say thank you for your polite, prompt service.
September 12, 2014
Rated 4.0 out of 5.0 by SirA staying to attend a wedding nearby
Helpful staff in the restaurant.
Noise problems from other guests late Saturday night and Sunday morning
September 11, 2014
Rated 4.0 out of 5.0 by Annedo Bar
Ordered two brandies at the bar after dinner, only a half measure left in the bottle. No more in stock. I had a whiskey and my wife had the half measure and we were charged for a full measure. Bit of a disappointment.
August 29, 2014
Rated 3.0 out of 5.0 by Flyingsanta Not quite usual Holiday Inn standard
As a stand alone hotel experience this hotel was fine. Most of the things you would expect. The only slightly frustrating thing was finding only one glass in the room, despite there being two coasters, which should have prompted someone to realise that they'd forgotten to put something on one of them. As a Gold Elite rewards member, however, the reception service at this hotel was lacking - no bonus points or drink voucher offered and no wake up call or newspaper offered. If I didn't know better this wouldn't have detracted from my stay but as a regular guest I know these should have been offered.
August 28, 2014
Rated 5.0 out of 5.0 by silk148 Comfortable Stay
Service was very good and staff were very helpful indeed. Chef in the Restaurant was able to accommodate dietary requirements with no problem.
Also, it was lovely to have a bathroom to have a window that could open.
August 28, 2014
Rated 5.0 out of 5.0 by simonpw68 friendly service
The staff were very friendly and helpful to my family and I. Highly recommended for guests staying with kids.
August 28, 2014
Rated 4.0 out of 5.0 by Tee J Comfortable but a bit pricy for what you get
Good bed, noise at the rear of the hotel in the early morning from deliveries, evening food not great.
Breakfast very good, staff pleasant, room small.
Location ok for just staying at hotel but nothing really in walking distance.
August 27, 2014
Rated 5.0 out of 5.0 by Haussmann Excellent and friendly service
Great hotel - excellent food and the Chef's crêpes deserve a special mention.
August 26, 2014
Rated 1.0 out of 5.0 by Trey123 Very Polite and ameanable Staff
Very Polite and ameanable Staff ,
Front of house, bar and restaurant Staff very good.
Shame about quality of food and noise from other guests
Poor condition furniture and small size of rooms
Very noisy in room (TV from adjoining room) and other guests in the restaurant but the staff cannot be held accountable for that.
Over the years I have stayed in many I.H.G. Hotels all over the world.
Would I stay here again,
Unfortunately it would be NO Thanks there are plenty of other hotels in the area for less money.
August 24, 2014
Rated 3.0 out of 5.0 by CAPECAM The Staff Try Hard at this Older Property
An older property with small rooms - I would not stay again - the staff are excellent and try hard to make up for the hard product, the free internet for IHG Platinum was very slow, and rellay was only there to encourage you to pay extra for the higher speed.
August 23, 2014
Rated 5.0 out of 5.0 by Kenloc Good service and rooms
My stay was very enjoyable and the only problem was at check out with the bill not correct due to the fact that as I was staying Bed, breakfast and dinner I was charged twice for the meals.
This oversight was put correct by an adjusted bill when I pointed out the mistake.
The only other point I would make is that having booked for dinner it had to be taken in a lounge area where the seating was not as comfortable as eating in the restaurant.
August 22, 2014
Rated 5.0 out of 5.0 by jonig Comfortable bed and great service.
made us welcome and staff friendly overall stay was extremely satisfying
August 21, 2014
Rated 5.0 out of 5.0 Perfect Privacy followed by a Beautiful Breakfast
Having only 20 hours to spend together in this the 43rd year of our Romance, we continued to return to a Holiday Inn, knowing that everything would be perfect and we could safely leave all our plans to the excellent staff to carry out.
As always, everything was perfect, unobtrusive service that you wouldn't know was there unless it was taken away.
Thanks to all staff, particularly the enterprising young man who managed to find me some extra tea-bags when my Northern desire for a nice cup of tea had exhausted the normally ample supply for a normal person.
Much gratitude for our enjoyment of those snatched hours.
August 14, 2014
Rated 5.0 out of 5.0 by rgh30 great stay
Every thing was great and wonderful room was just right
August 14, 2014
Rated 4.0 out of 5.0 by spiderpam very noisy
very noisy hotel as there was no control over children running around corridors late at night. Woken by reception at 12.30 am by mistake... then couldn't sleep so not very good. Hotel food and facilities good but staff poor.
August 14, 2014
Rated 5.0 out of 5.0 by aing Great service
Exceptionally polite and attentive staff, nice all-round hotel with comfy rooms and good food. Could benefit from a more enclosed and less bright lounge.
August 12, 2014
Rated 5.0 out of 5.0 by Berlin72 Great rooms and great service
Very enjoyable stay. Staff were very helpful and friendly, especially Cady (?) Restaurant manager.
August 11, 2014
Rated 4.0 out of 5.0 by Paul665 Business Stay
Good hotel which is being updated. Good location for central Basingstoke.
August 9, 2014
Rated 5.0 out of 5.0 by middleagedbloke Wonderful welcoming staff
Easy to find, plenty of parking and an attentive welcome at reception. Arriving Sunday evening the restaurant was closed but the bar offered an excellent selection of food. Room was comfortable and quiet.
If you are in Basingstoke for business or liesure, I would heartily recommend this Holiday Inn.
August 1, 2014
Rated 5.0 out of 5.0 by Montgomery56 Comfortable bed and great service. great staff.
would stay again without doubt if in that area. The hotel position was convenient to all routes and easy to find and park.
July 31, 2014
Rated 5.0 out of 5.0 by 1234T Great for business stopover
Fantastic room with everything you need. Short walk into town for dinner. Breakfast was good quality and a good range of food to choose from, including pancakes!
July 6, 2014
Rated 4.0 out of 5.0 by thelittlesthobo Good stay
Good nights sleep, staff very friendly and efficient room service. Sadly in room no mobile reception, the only negative
July 1, 2014
Rated 5.0 out of 5.0 by DaveB74 Relaxing stay with fantastic service
We recently stayed at the Basingstoke Holiday Inn for one night and have not enjoyed a more relaxing stay for as long as I can remember. The room was spotless, spacious and of a very good quality. We ate in the hotel in the evening and the meals were very tasty and prompt. The only issue was the childrens pizza, the base was more like a pastry and very dry. This was made up for by pudding and free cookies and milk. The staff could not have been more friendly and attentive to every request, nothing was too much for them. On a whole a fantastic stay and would definately recommend it to anyone!!!
July 1, 2014
Rated 5.0 out of 5.0 by Gordon T A very pleasant hotel
Great service from all the staff and the hotel was clean and has a relaxing atmosphere.
June 26, 2014
Rated 5.0 out of 5.0 by Delboy22 Suited our requirements
Good value, service in a comfortable environment providing what we expected and experienced previously.
June 26, 2014
Rated 5.0 out of 5.0 by jack11112 Holiday inn Basingstoke
Great hotel, friendly staff always willing to help, only downside is drinks and food very expensive, if you stay a few nights the sheets don't get changed, was a little cold in room and no heating only air con
June 22, 2014
Rated 5.0 out of 5.0 by TonyWW1 Lovelt hotel and grear service
We enjoyed our stay at this hotel.Warm welcome,friendly and helpful staff.Food was very lovely and filling.Appearance of hotel excellent.A very convenient location.Recommended to stay at this hotel,no bad points.
June 21, 2014