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Rated 3.4 out of 5 by 130 reviewers.
Rated 2.0 out of 5.0 by Ok as a last resort First, I was not welcomed as a priority guest. Then both our keys did not work the last night had to be reauthorized. Some broken furniture in the room. January 16, 2014
Rated 5.0 out of 5.0 by Great Location, Great Staff! I travel to Fayetteville every week for work. This hotel offers the most convenient location to get around the area. The staff are incredibly helpful and make you feel at home. Rapheal goes out of his way to ensure you have a pleasant stay, and his hospitality is the reason I return. January 13, 2014
Rated 4.0 out of 5.0 by Good stay Reasonable stay. Nothing too memorable but it was a great spot to stopover when travelling. Clean, tidy, staff were helpful. January 12, 2014
Rated 4.0 out of 5.0 by Overall good with a few discrepancies Had to change rooms due to toilet not working, in the new room found dirty underwear that had been left on top of the hanging closet shelf. Requested a late checkout and one of the cleaners entered into the room without knocking first or identifying herself. January 10, 2014
Rated 1.0 out of 5.0 by Terrible This was the only time I've regretted staying at a Holiday Inn. The security lock on the door was broken. The parking area was not well lit. I slept with a golf club by me in the bed. I WILL NEVER STAY AT THIS HOLIDAY INN AGAIN! January 8, 2014
Rated 5.0 out of 5.0 by Nice room The breckfast was great. A wide assortment to choose from. December 29, 2013
Rated 4.0 out of 5.0 by Excellent Staff-- facilities can use an upgrade soon Location of hotel is great. There are many good restaurants within a 5 mi radius of hotel. It can be a little hard to find because it is not directly off I-95. Staff are courteous. The fitness room is adequate. For a double bed room the beds seem slightly smaller than a full size. As a result the room was more spacious than most other hotels I stayed in. Free breakfast is only offered to two guests at most. Additional guest can purchase the hot breakfast at about $10 each. Facilities are a little dated and will be due for a maintenance upgrade soon. Overall a very pleasant stay. December 24, 2013
Rated 5.0 out of 5.0 by Nice hotel Staff was pleasant and helpful. Next time i am in town i will stay here again!!! December 18, 2013
Rated 5.0 out of 5.0 by Everything was Great This was such a great stay. Great service, Great room, and Great food! December 17, 2013
Rated 3.0 out of 5.0 by Too Bad The receptionist attempted to be very accommodating but didn't inform me that our room was in the "dungeon" and was in an area where there was renovation occurring. We had to park too far away from the room as the normal entrance door was not in use. The room may have been clean but everything was old and required replacement and just didn't look up to standard. We were looking forward to being able to have dinner in the hotel. We walked by the restaurant at 7:30 and it appeared closed and did not have any diners. We had to check at the front desk to see if they were actually open. We did eat in the dining room and the food was good and the lone waiter did a great job. One other party of three did come in about half way through our meal. I couldn't use my nickname to submit b/c it has already been used! Yes, I have used it in the past December 10, 2013
Rated 5.0 out of 5.0 by Extraordinary Staff On the weekend of December 6th, 2013 we were guests of your hotel for a Reunion. Unfortunately our beloved pet died of a heart condition while we were there. Your staff showed so much care and compassion we were highly impressed. Along with many hugs and expressions of sympathy, they got together and fixed us a fruit/cheese tray and a personal pet sympathy card. We will always stay with you for future visits and highly recommend to others. Thank you again! December 10, 2013
Rated 5.0 out of 5.0 by One of the Best! This was one of my best trips ever and was made that way by the amazing people at the Holiday Inn. They were always smiling and went out of there way to help me. On top of this the breakfast was great and the food from the cafe was AMAZING (to go along with fantastic service). I was told their restaurant is reopening soon and if the cafe is any hint, it will be great! December 8, 2013
Rated 5.0 out of 5.0 by Best check in ever! I have stayed at a lot of hotels but my experience at the Holiday Inn Express in Fayetteville, NC was my hands down favorite. The front desk clerk Virginia was the most pleasant person I have ever encountered at any hotel. She was extremely efficient at checking me in and was more polite and courteous than any employee I have ever come across. The room was fantastic and I have to say it was my best hotel experience to date. December 5, 2013
Rated 4.0 out of 5.0 by Excellent Choice I had to book a room at the last minute during the Thanksgiving Holiday. Although I had some initial issues, the staff was FANTASTIC and helpful. This made my stay at hotel very good. I will definitely stay here again and will let all my friends know about my great experience. December 3, 2013
Rated 4.0 out of 5.0 by Quiet comfortable room I like old school layouts with a large area downstairs and wider lower building so we could park close to our room, and my room was large & quiet & the TVs are all upgraded & bkfst was great! November 24, 2013
Rated 5.0 out of 5.0 Like Home The staff made me feel like I was staying with friends. November 24, 2013
Rated 5.0 out of 5.0 by Great stay at the Holiday Inn in Fayetteville, NC We was not expecting the Holiday Inn at Fayetteville to be that nice, but we was impress. Great location to Fort Bragg post, friendly and knowledgeable staff, place was keep clean at all time, we enjoy the breakfast because of the variety of food and again the staff make you feel welcome, plenty parking and we really sleep well every night. You can count that next time at Fayetteville we will stay at the Holiday Inn, thank you for make us feel like home. November 24, 2013
Rated 5.0 out of 5.0 Friendly Staff The thing that most stood out to me is that the staff was so friendly. The Front Desk welcomed me with a smile and every housekeeper and maintenance man asked me how my day was. Its such a warm place to be! Keep it up! November 23, 2013
Rated 5.0 out of 5.0 by Wonderful Stay at Holiday Inn Fayetteville I had such a nice stay at the Holiday Inn Fayetteville. The staff was so attentive to my needs and went out of their way for everything. Great job to the employees who keep the hotel spotless. Everyone we met there was so polite they made us feel welcomed. I will definitely be returning to this property and will recommend it to all. November 19, 2013
Rated 4.0 out of 5.0 by Overall Pleasant Stay Overall pleasant stay at the Fayetteville Holiday Inn Bordeaux. Never stayed here before, convenient location at end of All American Freeway with easy acces to Fayetteville areas and Ft. Bragg. Room was generally clean, could have used some better lighting for room. Good WIFI service. Small gym. Excellent selection of breakfast buffet, staff was courteous and accommodating. Only issue was with bill/checkout - original made reservation for multiple rooms for colleagues and each of us had trouble getting our receipts to show up with our own name even after checking in and providing different credit card numbers and names. This might have been a computer issue, staff was eager to assist and fix the problem. November 13, 2013
Rated 3.0 out of 5.0 by Leave breadcrumbs Room ok but you need to leave breadcrumbs to find your way around. Slow food service. November 10, 2013
Rated 5.0 out of 5.0 by Made me feel at Home Front desk staff extremely friendly and helpful. The breakfast buffet was an added surprise. Room was clean and comfortable. Will definitely be back November 9, 2013
Rated 4.0 out of 5.0 by comfortable bed and good breakfast buffet The room was clean, beds were very comfortable and the breakfast buffet and service was good. All hotel employees were friendly and greeted us when we passed them in the hall or at the front desk or cafe. November 7, 2013
Rated 4.0 out of 5.0 by Reunion for WW2 veterans We recently had a reunion for WW2 veterans. Twenty four hours before our banquet dinner, we added 17 people to the event. We were told that we would be charged an additional $250 set up fee in addition to the fee for the meal. I feel this charge was excessive and unwarranted. I was not involved in this conversation but as an officer of the Association I am very upset about this extra charge. Our reunion lasted four days and we had approximately 50 people staying in your hotel and most ate multiple times in your restaurant. We brought in a lot of business and were taken advantage of with this excessive fee. October 23, 2013
Rated 4.0 out of 5.0 by Good Room Elevators slowest ones in North Carolina.....other than that all wetnt well for a one night stay. October 21, 2013
Rated 5.0 out of 5.0 by gross breakfast, good location, nice rooms gross breakfast, good location, nice rooms. My second stay here, bed's are always clean and comfortable. Front desk staff is always very nice and accommodating. The breakfast is bad, they need to stop offering breakfast, it subtracts from the guests experience. Greasy, cold, charges for orange juice etc. Located on a main street. October 21, 2013
Rated 5.0 out of 5.0 by great experience I came in from out of state for a last minute job interview. Didn't check in until after 1a.m., but the front desk staff was incredibly friendly and helpful. Could not have asked for a better check-in experience. Room was clean, lots of space, huge bathtub, and a plenty of coffee in the room for the following morning. The next morning the staff allowed me to check out late (1:30 pm!) due to my interview being so late in the afternoon. Their business center was very convenient. I was able to print copies of my resume and other items I needed last minute. Then, when a button came off my blouse, the front desk was able to to provide me with a sewing repair kit (life-saver for my interview!!). Check out was simple and staff was, again, exceptionally friendly. Could not have asked for a better experience!! Highly recommend for anyone staying in the area. October 19, 2013
Rated 3.0 out of 5.0 by Atmosphere This was a nice place to stay but you could tell it was a rather old Holiday Inn. The certificate in the elevator stated that the elevator was first certified in the early 70's. It was evident. October 14, 2013
Rated 3.0 out of 5.0 by not the best cleaning service. Beer cost more in our hospitatlity center than in the downstairs bar. Our cleaning of the room left a lot to be desired. One day the beds weren't made, other days the towels weren't changed and were left to be sure they were taken. Sinks not cleaned. I have called for a copy of my receipt as I didn't happen to have one and need it and was sent a copy of the reservation. Why is a receipt not available? The food portions in the luncheon were small it seemed, But the price was reasonable. All of the Staff was very friendly and always said hello in the hallways. October 13, 2013
Rated 5.0 out of 5.0 by Great Service The staff was very professional, courteous, and accommodating. Thank you for making my stay pleasant. October 12, 2013
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