Rated 3.6 out of 5 by 267
Rated 1.0 out of 5.0 by Beaufort2 Horrid night
Staff ignored us at check in, fire alarm went off twice in the middle of the night due to drunk person in hotel, horribly cold nasty meal in the morning, and a staff who could care less about my concerns at check out. I will never stay here again.
December 22, 2014
Rated 5.0 out of 5.0 by Frozen12345 Excellent time
We came to town to enjoy the Disney frozen on ice production. Our stay was excellent. We used the shuttle service a lot. The driver was very nice and helpful. The ladies at the front desk were also nice. We even got to check in 30 minutes early. We will be back!
December 20, 2014
Rated 4.0 out of 5.0 by Positive11 Comfortable bed with the star of Bethlehem shining through
This was a lovely room and space. The temperatures outside were cool; therefore, the room needed to be warm. I set the thermostat at 70 and once the room was at a comfortable temperature, it would cool off and not kick in for a while. I continued to raise the temperature (even though it was on automatic) so the room would stay warm.
The sheer curtains allowed the lights from outside to shine in the room at night. There was a flood light on the other side of the hotel that shined like the star of Bethlehem and made the room light all night. I covered my head and was able to sleep in (heavenly) peace. It would be nice if the heavier curtains could be long enough to close.
Other than that, the room was very nice and comfortable. Perhaps another room without the flood light would be better for sleeping.
The staff was awesome. Everyone I met was friendly and kind. I was there two days. Some staff remembered me from the first day and made a point to speak to me.
December 18, 2014