Rated 3.6 out of 5 by 319
Rated 5.0 out of 5.0 by superdude22 Great room and rate
Worked most of the time during the stay, but the hotel was great.
May 23, 2015
Rated 3.0 out of 5.0 by NHFinc Pet Charge and Billing
I stayed at the Fayetteville-Bordeaux Holiday Inn on my way from Boston to Fort Myers. My wife and I got in late with our 11 pound clawless kitten. I am used to paying a service fee to have our cat stay with us when we travel, but at Fayetteville that fee was over double what I am accustomed to at Holiday Inns I stay at all over North America. Instead of the customary $20USD fee I was charge $50USD.
All in I was slightly taken aback by the rate for the cat, but late at night, using my points, and travelling for work (so I can expense). I shrugged it off as a cost of doing business.
However, when I received my bill under the door (and realized halfway to Florida) my bill only said $20USD for a pet charge. Checking my credit card I was actually charged $50USD for the cat. So in the end not only was I charged a very high rate for the cat (in my opinion) I wasn't billed properly so I have no way to recoup the funds.
Not sure what happened there, but the staff was nice during our stay, perhaps it was a late night oversight, but something your management should have a look at.
May 23, 2015
Rated 5.0 out of 5.0 by no nickname now good
good place,nice people clean rooms great food, conveniently located, awesome staff
May 21, 2015