Rated 4.0 out of 5 by 459
Rated 5.0 out of 5.0 by saffrey welcoming , helpful
Went to Fayetteville to visit with our brother and his family. We were close to all the places we wanted to go, and found staff helpful with directions. We checked in in late evening and were met with a smile and found everything in order. After long day of travel it was a nice welcome. We visit the area at least once a year and will use this hotel ..we are not able to stay with family now and needed a home base. While we were there staff made our family feel welcome as well and we all enjoyed the courtyard for a great visit..THANK YOU
May 1, 2015
Rated 5.0 out of 5.0 by DWM66 Clean, modern and comfortable
Stopped here with our family of 5 on the way to Florida. We had a rollaway bed for one of the children and it was very comfortable. Room was decent size and very clean. Lobby was very large and clean. Pool was inside lobby area with tables around pool area to sit, very clean. The outside of hotel was very nice, well maintained. I would recommend this hotel.
April 29, 2015
Rated 4.0 out of 5.0 by humm Visit
Staff was friendly and curtious. Dinner menu had a good selection.
April 28, 2015
Rated 4.0 out of 5.0 by paulm11 Friendly, courteous staff.
I very much enjoyed my stay at this hotel during a recent conference. Staff was very friendly and courteous. The Hotel was in excellent repair. The complimentary breakfast was more than adequate. Thank you for making my stay so pleasent.
April 27, 2015
Rated 2.0 out of 5.0 by Marie444 Disappointed
Have stayed here many times driving from Florida to the Northeast and have always thought it was a great place to stay with a pet. This time our room was not nearly as clean as we have seen in the past. Had a strange smell and just seemed dirty. Did not want to take a shower or use the bathroom. Too tired to seek out another place. Don't think we will stay here again.
April 26, 2015
Rated 5.0 out of 5.0 by Bob 79 Fayetteville Trip Home
This hotel is perfectly situated for a Florida to NYC drive. The pet friendly room was one of the best that I have experienced. The breakfast was tasty, bountiful and well presented. The lobby is clean inviting and comfortable. In the vincity are abundant travel services. The staff is friendly and capable
April 24, 2015
Rated 4.0 out of 5.0 by Miggy64 Terrible dinner service
The room was wonderfully comfortable. Loved the pillows.
Enjoyed the pool!
Arrived in the evening & decided to have dinner at the Baron's restaurant. The service was terrible and the food only fair. The food took a very long time to be served then we never saw our waitress again. We would have had dessert but we actually went up to the hostess to get our check as we left the restaurant.
However, the service at breakfast was wonderful and the buffet had good standard breakfast fare. The children ate well and were entertained by breakfast staff.
April 23, 2015
Rated 2.0 out of 5.0 by Sheila0345 Pet friendly room not cat-friendly
We arrived at 5:45 p.m. and was told the room was 'ready'. By 5:45???? No toilet paper, no shampoo, and I mean ZERO. Luckily the maid was down the hall. When we went to make coffee, there was only 1 cup. Carpet was FILTHY. Disgusting, and we've been going to and loving Holiday Inns for half a century.
Beds appeared to have wood underneath to the floor. We were over the moon, thinking we'd now be able to let the cats roam without blocking the undersides. Within 5 minutes they were under the mattress! Apparantly there was a space BETWEEN the mattress and the wood that wasn't visible. Luckily we were able to entice them out as they are not particularly fearful animals but we had to lock them in the bathroom all night as we were afraid we couldn't get them out in the morning and we planned on an early departure.I asked the maid for sheets or blankets to block the opening and she said she'd have to check with her supervisor. That was the last I heard from any staff. We just gave up and left them in the bathroom. I'd NEVER STAY HERE AGAIN with pets. A plain wood or even linoleum floor that was clean should be for pet-friendly rooms. I was afraid to walk on the carpet barefooted.
On the plus side the breakfast buffet was a nice surprise and was quite good and check in and out was easy.
April 23, 2015