Rated 3.9 out of 5 by 167
Rated 5.0 out of 5.0 by Slarry56 Service and staff are superior
For the price, this hotel has so much to offer at an exceptional value. The staff are all very friendly and courtious. The breakfast buffet is very good with made to order omellettes.
July 3, 2013
Rated 2.0 out of 5.0 by dfdva dfd 52
I've had difficulty and experienced poor attitude of staff when towels and supplies were not replaced by 7p.m. of my week stay. I'm away all day training for a new job and would like to be able to come back to the hotel and refresh and relax. Is it really being difficult to expect the room to have towels by 7p.m.???? Wanted to change hotels, but it would stress me out. to move everything.
June 27, 2013
Rated 5.0 out of 5.0 by Daddy33 Awesome
My family had an awesome time at the Holiday Inn located in Fayetteville, NC. The stay was excellent. Kudos to the staff. Keep up the good job. If we have to stop again in Fayeteviile our hotel of choice will be the Holiday Inn.
June 27, 2013
Rated 5.0 out of 5.0 by CabanaBoyandGirl Great location.
Great location. Easy off, easy on, and right next to a Ruby Tuesdays for dinner.
June 10, 2013
Rated 1.0 out of 5.0 by jd248 Not worth it
Way over-priced for what you get. We didn't feel safe here from either the staff hollering down the hallways or smoking outside or the other people surrounding or inside the place. Floor in the room felt dirty, air conditioning didn't work properly. The breakfast was DISGUSTING. The "omelet bar" had flies buzzing around it and everything else was either laying in its own grease or looked past its sell-by date.
Almost anywhere would have been better, but on top of it we were charged top dollar. AND the pool was broken so we couldn't even use it even though we paid for it.
June 6, 2013
Rated 2.0 out of 5.0 by RAILROAD74 THEY DID NOT CLEAN MY ROOM FOR TWO DIFFERENT TIMES THAT WEEK
MOTEL IS ALL RIGHT BUT JUST LIKE LOTS OF OTHER HOLIDAY INNS WHEN YOU USE CORPORATE LODGING THEY DONT GIVE YOU NO POINTS BUT OTHER MOTELS WHICH ARE BETTER GIVE YOU POINTS AND THESE HOLIDAY INNS SHOULD BE GLAD THAT YOU STAY THERE BECAUSE THEY HAVE NO EXTRA GOODIES JUST PLAIN AND SIMPLE. THANK YOU
May 22, 2013
Rated 4.0 out of 5.0 by kmec730 Great Hotel, Terrible Pillows!
I come to Fayetteville for business travel frequently and this was the best experience I had at a hotel. My only complaint is the incredibly small pillows. They are the size of decorative pillows so I thought that they forgot to put normal pillows on the bed. It was really difficult to sleep without your head falling off the pillow. I hope that they change this soon!
May 22, 2013
Rated 1.0 out of 5.0 by Hottlikfiya Overall bad experience
Upon arriving after a long flight and drive from the airport, I was informed my room was not ready. Then I was told I could be given a double bed room, though I had reserved for a King. I asked why and was informed I had been booked for a room that was out of order. Um, who could have dropped the ball on that. I was then advised to go ahead an check in and I would be allowed to use a double room to shower and relax until my room was ready. Well I guess it still is not ready because I was never moved although I asked up until 111p.m. that night. Absolutely upsetting. I was not compensated in any way, no free night nor points. Then When I asked how to get to the pool I was informed that the pool was out of order as well. This was never revealed to me until I had paid. I had spoken with Priority Rewards and the hotel before my visit and no one addressed this. Also when I tried to use the business center, I was informed that the printer had not had ink for months. Ridiculous. Overall this was my worst IHG experience
May 21, 2013
Rated 5.0 out of 5.0 by SusaGeorgia Great Hotel
We had a great experience at this hotel. The staff was awesome. The breakfast buffet was delicious.
May 16, 2013
Rated 2.0 out of 5.0 by Tim0999 Average for the hotel but don't visit the resturant
Very poor service at the resturant. It took more the 45 min to get our check, after asking for it. They were very understaffed. Stopped at the front desk and mentioned the poor service. They asked if I wanted to speak with the manager. When I did he just dismissed the issue with out a care, another customer stop to complain before I left. Until they get a staff that cares I would not recommend.
May 13, 2013
Rated 5.0 out of 5.0 by reddixie Good for my Cat
Pet policy worked great for us. Our cat had a great experence.
May 10, 2013
Rated 1.0 out of 5.0 by htrail Poor hotel
Stayed in other hotels for less money that far exceeded this hotel. The bathroom had an odor in it. If you left the bathroom fan on to help with the odor, after a period of time the fan would just go off. The inside of the microwave did not appear to ever be cleaned. I opened to reheat my coffee and it almost made me sick.
We were in a dog friendly room (traveling with our pet) and she would not stop smelling and could not get comfortable. We have not experienced this in other dog friendly hotel rooms when traveling with our pet.
Overall, the room made us feel dirty. Don't understand how this hotel got 4 out of 5 stars after 84 reviews.
May 10, 2013
Rated 5.0 out of 5.0 by Larryhop Restful Stay
No complaints. The room was clean, food was fine. I needed a room in a location that would accomodate my 18 wheeler and this place has perfect parking. The staff was very quick with my
May 8, 2013
Rated 4.0 out of 5.0 by BigTex44 Smithfield Visit
EXcellent accommodations. super bed and breakfast provided.
May 8, 2013
Rated 5.0 out of 5.0 by Sammy1234 Great Hotel!
Everything here was great, from the staff to the rooms! I really liked the Omlet station for breakfast!
May 7, 2013
Rated 3.0 out of 5.0 by Lopey Not so good experience
I have been staying at this hotel for many years and I was quite disappointed this year. I had trouble with the heat in my room and the T.V. in the front room. Neither was fixed so I just quit "complaining" about it since I did not want to change rooms. When I did ask for maid service the service was minimal. The day before I left I left a note for the maid letting her know I would be checking out the next morning and it was not necessary to change the sheets on the bed but to please make it up which she did but otherwise the room was not cleaned. The coffee pot was not cleaned and neither was the empty toilet paper roll replaced. I did get a clean towel. I was attending a conference and on 3 occasions the meals were delayed and at the banquet on the final night my meal was really not edible. The steak was terribly overcooked and dry, the 3 little shrimp were also too dry to eat. The salad and dessert were good! We have always had good service and we will be back next year, I just hope things are better.
May 5, 2013
Rated 4.0 out of 5.0 by ginade Vegetarian meal
I requested a vegetarian meal at a banquet dinner for our conference. It was fantastic! Thank you !
May 1, 2013
Rated 5.0 out of 5.0 by Bob5500 Cooperative staff
I am the conference Coordinator for a medical conference that has been held at this facility for 15 years, We have alway gotten the best possible service. Staff is always rapidly responsive to our needs and concerns, If there is a problem, the Sr .mamagement staff do everything they can to rapidly and successfully corect the problems. This year were some speedbumps with some of food, but have been assured that corrective measures are being done. will be back again next year and hopefully for many years after that
May 1, 2013
Rated 3.0 out of 5.0 by PlatinumPC Not too bad, for Fayetteville
Room and furnishings were nice. The machines in the fitness room worked great. The buffet breakfast was free and nice/ service was great. Had to witness a housekeeper yelling over the radio "SPEAK ENGLISH" and aguing with someone. Room was not cleaned very well the second night, coffee not replaced/ etc. Only given breakfast cupons for one day although I booked for three. If you have to stay in Fayetteville, then this propoerty is as good as any in the area.
April 29, 2013
Rated 1.0 out of 5.0 by frankupstateny poor choice this year
spring break travelling with child and elderly person. our family arrived to find the pool out of service, with no prior notification of this. front desk offered no accomodation for this inconvenience. rooms were on first floor apparently in the middle of a large group of unsavory looking characters. i have stayed at this hotel many times in the past, mainly for the pool. i will never stay here again. hotel is showing its age with small rooms, poor wifi, and not the greatest location. restaurants are a ten minute drive unless you like shoneys or cracker barrel.
April 29, 2013
Rated 5.0 out of 5.0 by Memories A Winner!!!
My family and I stay a lot of hotels and this one is The Best!. We stay here 2-3 times a year and EVERYTHING is always Excellent. The staff is so pleasant and go above and beyond to make us feel welcome.
We also love the convenience of the Restaurant and Bar.
April 25, 2013
Rated 4.0 out of 5.0 by Paula4 Very pleasant staff.
It was very convenient to I 95. The hotel staff were extremely friendly. We ate breakfast the next morning in the hotel, and it was a good buffet.
April 24, 2013
Rated 4.0 out of 5.0 by BushStay Nice older hotel
This is a nice older hotel. They have a great restaurant with a better Ribeye steak than the Ruby Tuesday next door. The breakfast bar is better than any around but very pricy (10.00) if you do not have the coupon. Gold members are to get 1 for every day but I only got 1 for a 3 night stay. The hotel is older but has been through a upgrade in the last few years. It has an old style charm.
April 23, 2013
Rated 5.0 out of 5.0 by Grammaj Quiet, clean comfortable and friendly
Travelling north after vacation, we were tired after driving all day. This hotel was the most comfortable, quiet and clean. The staff were friendly and helpful. Breakfast was excellent lots of choices. We would stay there again.
April 23, 2013
Rated 2.0 out of 5.0 by mjl642 bad experience
my husband was approached twice by unknown persons in the parking lot, once late at night, begging for money.
I booked a room with a king size bed and when i checked in was given two doubles,when i questioned it, was told no king was available. What' makes it worse is that I'm a priorty club member.
April 21, 2013
Rated 5.0 out of 5.0 by Cindy37 Great hotel
My husband and I stayed at the Holiday Inn returning from a business trip, we found the hotel very clean and comfortable, the staff was friendly and helpful. We also ate dinner at the hotel restaurant and the food was excellent. We would definately return to this hotel.
April 18, 2013
Rated 5.0 out of 5.0 by Gaeta45 Quiet Comfortable Room
After a long trip we were happy to have a great bed and quiet room.
The staff were friendly and helpful.
My only concern was that the wifi which I enjoy using did not reach to
the room we were in.
April 16, 2013
Rated 5.0 out of 5.0 Great place to sta with pets!!
The staff and accommodations were really nice and we will stay there again. It's hard to find a Clean and odorless room while traveling on I95 with pets. This hotel exceeded this need!!
April 15, 2013
Rated 4.0 out of 5.0 by RealtorApril Dog Friendly
Nice clean room, didn't smell like pets. Comfortable Beds very friendly staff.
April 12, 2013
Rated 2.0 out of 5.0 by Charley54 27 Years ago this was a nice hotel
Upon returning from our outing on Friday evening we noticed that the room had not been cleaned, towels not replaced and bed not made. When we called the desk to report it she rudely replied that if the DO NOT DISTURB was on the door when their cleaning staff arrived at 8:00 AM then they by-passed the room. So much for a leisurely stay in my hometown. We had stayed up late the night before with friends we had not seen in decades and I don't think it unreasonable to sleep in until 9:00 AM when cleaning staff clearly stayed on the floor until 2:00 PM. The beds were floor rock hard, water pressure was a bit more than a trickle and the comfortor so old and light weight that we had to call for another after freezing the first night, even with the heater on. We had our wedding night there in 1985. We held my parent's 50th anniversary there in 1998. We will not stay here ever again. So very disappointed. OH, AND THEY COULDN'T FIND MY PRIORITY CLUB SUBSCRIPTION.
April 12, 2013