Rated 1.0 out of 5.0 by Frustrated46 Will NOT Stay Here Again!!!
I was at your hotel in the past with no regrets or problems. On Tuesday, 05/14/2013 I checked in for a next day conference being held in your hotel. Upon making the initial reservation, I asked if there was a microwave and refrigerator in my room. I was told "yes there is". Upon getting into the room, my husband noticed, "no fridge". I called the front desk only to be told the opposite of what the female intake person told me and that was there is no fridge or microwave in the jacuzzi suite. Mind you I ALWAYS stay in a jacuzzi suite when away at any given hotel! When I explained my frustration, then did he agree to send one up but only after telling me that they normally cost $10. I went to get ice in the ice bucket only to my dismay to find a used tea bag in the bottom when I went to put the clear bag into the bucket! When myself and husband used the jacuzzi, there was what appeared to be a stained footprint on the jacuzzi wall????? Upon balancing my checkbook out tonite, one day after check out, there is $15 added in addition to what my husband signed at check out. I immediately called and was told that it was for "incidentals", what????? I was told it would be dropped off within 1-2 days. I again, have stayed at this Holiday Inn in the past with absolutely NO problems but this time surely made up for it!!! I feel if there is going to be a incidental charge that is going to drop off in a couple of days, I should have been notified at time of making my reservation, upon checking in, upon checking out or at least a sign in the lobby. None of the above happened!!!! I cannot say I would recc this hotel to the 340+ persons that showed up at our conference again nor would I come back for another stay, business or pleasure. This holiday Inn really has ALOT to do in order to get with the times!!!! Never have I been so frustrated and angry in a long time!!!
May 16, 2013
Rated 5.0 out of 5.0 by pd22 My choice!
I have stayed at this facility several times, while doing business in the Flint area, and would highly recommend it to anyone who happens to be in that area!
Pleasant staff, clean updated facility, and value for the money in accomadations, and the restaurant!
May 12, 2013
Rated 5.0 out of 5.0 by Anne1234 Nice location, nice property
I had a convention to attend to and this location was perfectly situated in the center of the state with easy accesability. I would definately go to this Holiday Inn again if given the chance. Beautiful grand entry way and wonderfull food.
May 9, 2013
Rated 5.0 out of 5.0 by pd22 Last Stay!
Holiday Inn in Flint, Mich. is very clean, and has a very helpful staff! It will be my choice the next time I am in that area!
April 26, 2013
Rated 4.0 out of 5.0 by SK8CJC Best stay in Flint
I always stay here when I am in Flint. I booked online and grabbed a Jacuzzi suite for a smoking deal and was impressed on the size of the room. My challenge is I go to Vegas a lot and stay in 5 star places so I am rather tainted when it comes to luxury etc. But this place is always clean, the staff is STELLAR and overall it is a great place to unwind. The shuttle driver is great and the priority club on Tuesday nights is pretty enjoyable. The restaurant for breakfast is great and I ate dinner there once and was not disappointing. Not a fan of the gym so find other places to go if you need a real workout. Again I will be back.
April 24, 2013
Rated 5.0 out of 5.0 by Chloesgrammie We'll be back!
A beautiful hotel with excellent staff. Friendly and efficient. Our room was clean, quiet, and comfortable. Very convenient to the airport. We will make this our choice of hotel whenever we're in Flint.
March 29, 2013
Rated 4.0 out of 5.0 by Emanskaff Clean and comfortable room.
I found the room to be clean. The bed was quiet comfortable. Except the pull out bed was not comfortable at all. If you are going to offer that something should be done about the comfort .
March 22, 2013
Rated 5.0 out of 5.0 by mel40 nice comfortable room
Very nice large rooms with comfortable beds. There were also a few other things to do all in one place.
February 8, 2013