Rated 4.1 out of 5 by 229
Rated 2.0 out of 5.0 by KYTC Overall
It took 30 mins to check in
I ask for a non smoking room but was given a smoking room
The bed was wore out
No manager was on duty at check out to fix the problem with my bill
November 22, 2015
Rated 5.0 out of 5.0 by One satisfied guest Fantastic
The hotel I usually stay at was booked so I stayed at the Holiday Inn in Florence Kentucky and I think I will continue to stay here. I do travel a lot for leisure purposes and I must say that they have some of the friendliest staff I have ever came across. The restaurant and bar they have was wonderful the food they had was pretty good and definitely worth my money. The servers in the morning we're very pleasant, works well together, and they definitely rocked it out through the rush. Thank you so much Christa and Jeanette for the hospitality. Those two ladies could definitely work for a five star restaurant. The front desk lady Brittney was absolutely wonderful, I needed directions so she printed me out something off of Google Maps. You don't get good customer service like this anymore but the three ladies I had mentioned definitely made my stay worth it. This is a very nice and well kept establishment and I highly recommend it to anyone looking for a place to stay for their travels.
November 20, 2015
Rated 5.0 out of 5.0 by Sherry305 Great Experience
Everything about our stay was great. The staff was extremely helpful and friendly. Our room was very comfortable. I will be happy to come visit again.
November 17, 2015
Rated 3.0 out of 5.0 by GLong Going down hill
I have stayed at this hotel many times over the years. It seems to be going down hill. Rooms are starting to get in disrepair. Floor and comforter was dirty. Staff forgot to give me my qualifying points and had I not checked I would have lost out on 6000+ points and 5 nights. I think I will try the Holiday at the airport next time.
November 17, 2015
Rated 5.0 out of 5.0 by Rustyfishhook Great Receptionist
The Receptionist Brittany with black Hair made this place!
November 16, 2015
Rated 4.0 out of 5.0 by CaptainCrispy Standard Holiday Inn
The staff take care of you, the rooms are cleanly and nice, and the continental breakfast is nothing to write home about.
November 13, 2015
Rated 4.0 out of 5.0 by beanzy Florence
Nice hotel. Great people. Lousy internet.
November 9, 2015
Rated 4.0 out of 5.0 by Shagger OK Stay
Nice room. Comfortable bed. Bar was adequate, had a good burger on night of arrival.
Breakfast a little disappointing..
Spire Ambassador benefits pretty non existent. Asked for a room upgrade - "None available". Asked for a drink voucher - :"No". Asked for a breakfast voucher - "No"
November 3, 2015