Rated 4.2 out of 5 by 163
Rated 3.0 out of 5.0 by Grandma F Staff is lacking
Although airport shuttle service was requested by 2 different individuals by speaking with 2 different front desk associates at different times, there was no follow-through by either to ensure that the shuttle was actually available at the time needed. Although the staff tried to find someone to drive the shuttle, 40 minutes after our requested departure time, we had to rely on another hotel guest to drive us to the airport. There was no offer to provide alternative solutions - just to continue to wait.
May 26, 2015
Rated 4.0 out of 5.0 by Missy444 Comfortable bed and clean room
Your questionnaire is ridiculously long. I have already told you everything I need to tell you. This is taking way too much time!
May 26, 2015
Rated 4.0 out of 5.0 by jpm54 Florence Holiday Inn
Nice clean hotel. I slept well most nights. Free wifi. The shower was slightly below Holiday inn standards.
May 25, 2015
Rated 3.0 out of 5.0 by Ski40 Issues in with a staff member
We came in for our son graduation. On our first night we stayed there went to the bar area. Was greeted by bar staff, we order a round of drinks. When we order a second round the bat attendant went to get a cold glass from the cooler. She tried to open it and was unable to so she proceed to use a knife to pry and open it. The tip of the knife brook off and went flying towards us. Lucky enough it hit the back of bar sink wall. The bar attendant the decided to sit down with us and tells us all about her personnel issues going on at home.
We report all this immediately to the front desk. The next day we were informed that the employee was no longer employed there. With all the issues the staff went above and beyond to make sure the rest of the weekend went with any issues. Even tho the general manager was not there the staff jump in action and again made sure things were right.
With that being said I cannot say enough that I would have no problem in going back and staying there due to the fact the GM team jump into action with out him being there. Says alot for the GM that he has ace's in there places.
May 15, 2015
Rated 5.0 out of 5.0 by suzieq1978 Comfortable
Clean, Comfy place to stay. I enjoyed it. The staff were very nice.
May 14, 2015
Rated 5.0 out of 5.0 by KKoz Comfortable stay
We were happy with the room - a little high priced, weird breakfast deal. Breakfast was good, service was wonderful. Need a sleep timer on the remote
May 11, 2015
Rated 4.0 out of 5.0 by Beeze Nice hotel, reasonably priced
Good stay. Close to airport, but not a lot of dining options in the immediate area. Red Lobster or Mexican. Perhaps a better restaurant guide, however I did not ask, as I like to go for a walk and explore.
Nice place, good people, quiet.
May 10, 2015