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Rated 4.1 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Great Holiday Inn Staff and Property Excellent example of what I have come to expect from a Holiday Inn. Only a couple of things about this hotel - there are no easy ways to take the stairs in this hotel (all first floor stairwells exit outdoors) but other wise this is a great Holiday Inn. December 10, 2014
Rated 5.0 out of 5.0 by Excellent Room Quality and Service The room quality for my stay was excellent, matched by great service from the staff as well. I would recommend this specific hotel to any staying in the area. Internet access worked well with adequate speed to meet my needs. December 2, 2014
Rated 4.0 out of 5.0 by HANDLE UP From the moment we approach the front desk we were very pleased with the friendly businesslike attitude of every staff member with whom we came into contact. Along with that it was very apparent that the facility was striving to make additional improvements. When we arrived at our room, however, we had difficulty opening the door with the key. I called down to the front desk from my cellular phone and within minutes a gentleman from the maintenance department arrived. That’s when we learned that the door handle only operates when the handle is pulled in an UP position. I have an extreme amount of business travel history and I’ve never encountered this in any hotel. My suggestion to the management of the facility would be to post a sign on the door to this room and any other room in the hotel that has this strange circumstance. Either that or switch out the handle of the door(s). November 30, 2014
Rated 3.0 out of 5.0 by Nice rooms, but poor service Nice rooms, but when it's pouring the rain and you can't get under the canopy to check in because the hotel van is parked there it doesn't say much for the service. Ice machine was down on 2nd floor. November 27, 2014
Rated 5.0 out of 5.0 by Good Service and Great Food Be sure to order a lunch or dinner in the hotel restaurant. Everything is prepared fresh to order and it was astoundingly delicious. November 22, 2014
Rated 2.0 out of 5.0 by One of the worst Holiday Inn's we have stayed at For starters the 4th floor smelled awful, very smoky as well as the room, my clothes reaked of stale smoke the next day, the pillows were terrible, only one kind, very soft. As for the restaurant and bar had a hotess, bartender, cook which was all the same person, when she delivered our salmon it was raw and she argued with us saying that was the way it was suppose be. We were totally dissatisfied with this Holiday Inn, no coffee until 5:30, breakfast wasn't ready till 6:30 November 19, 2014
Rated 5.0 out of 5.0 by Great staff and friendly restaurant service Had traveled over 12 hours and was ready to just call it a day. The front desk staff was cheerful and responded to some changes in my reservation...promptly and with a smile. When we went to dinner, the server was efficient and cheerful, especially when we ordered a uncommon dinner selection. She shared in our humor and made us feel right at home. We had a corner room that was perfect for a great nights sleep. Great job...Team Florence! November 17, 2014
Rated 5.0 out of 5.0 by Great when traveling thru Cinci airport! The hotel was clean and updated. They were helpful with the traffic conditions since I'm not familiar with the area, and they had great restaurants and shopping for something to do. November 17, 2014
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