Rated 3.7 out of 5 by 35
Rated 3.0 out of 5.0 by Tomatogram Platinum member
Thought I would try this property since it is just down the road from the property Cinncinniti East where I usually stay. No soap in my room and when I asked at the front desk they only gave me one small bar of face soap. Disappointed that as a Platinum member with almost 300,000 points that they did not offer free breakfast. I will say I had a good meal in the bar area but will stay at Cinncinniti Holiday Eastgate where I get a great breakfast and at least a bottle of water next time.
December 7, 2013
Rated 4.0 out of 5.0 by Tony48438 Very Good Hotel
I've stayed in this hotel for many weeks over many stays. The rooms are clean, good TV, and great cable with many movie channels. The staff is friendly, and I have never had a bad experience. The restaurant is not so good. I've only eaten there twice, and would not do so again. Food takes forever and is not hot when you get it. They are always out of certain items/beer. The workout room has very old equipment, and it needs to be updated. One of the treadmills has been making a really loud noise, and it hasn't been repaired over the last few months. If the workout room equipment was better, I would probably give it a excellent rating (minus the restaurant).
November 19, 2013
Rated 3.0 out of 5.0 by CBarr31 Great Location, Restaurant Service Lacking
The location was excellent for my business call in the area and the hotel itself was pleasant and comfortable. I knew I would be working some late nights so wanted to stay at a full service hotel with a restaurant. The food was quite good and well prepared but the service was lacking to put it kindly. One eveing it took almost 45 minutes to receive my salad and then my entree came 30 seconds later. Another evening it took almost 15 minutes to be recognized and brought a glass of water even though the bartender had watched me walk in and I had eaten there twice already during the week.
The perks for being a Platinum Elite were non-existent. A single 30% off meal voucher or bowl of oatmeal for breakfast one morning free. For a week long stay that level of amenities seems lacking.
November 14, 2013
Rated 3.0 out of 5.0 by Roscoe52 Wet carpet
Wet carpet and squeaky bathroom door. The door was fixed, the floor around the A/C remained wet. (we never used the A/C) The staff was not personal at all.
November 9, 2013
Rated 5.0 out of 5.0 by jumpingjackflash Nice overnight stay
Attended a football game in Cincinnati. This location wasn't far away (maybe a 15-20 minute drive) and was easy to find. It was also much nicer and less expensive than hotels closer to the riverfront. The room was very clean and comfortable. No complaints!
September 27, 2013
Rated 5.0 out of 5.0 by Katie1414 Great service!!
Food was great and the price was perfect. The front desk staff were very friendly, and the rooms were very clean. When I come back to this area I will be back to this location.
September 12, 2013
Rated 3.0 out of 5.0 by pzin Room was clean, bed was comfy, low noise.
Room was good. Pool was small, and no hot tub. We ate breakfast in the restaurant. The service was not good. The food was cold. Was over charged for an item. Took a long time to pay the bill in the restaurant. I I would recommend the hotel. But don't eat there..
September 8, 2013
Rated 2.0 out of 5.0 Not the Best Holiday Inn Property
I have stayed at many Holiday Inn properties and this one is far from the best. I am not sure where the 3.8 rating came from, someone was generous. The staff was not friendly, towels had brown stain spots on them, toilet seat was broken. Next time, I will drive a couple more exits to the Holiday Inn Express. If only I would have known.
September 2, 2013