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Rated 4.1 out of 5 by 104 reviewers.
Rated 2.0 out of 5.0 by One of the worst Holiday Inn's we have stayed at For starters the 4th floor smelled awful, very smoky as well as the room, my clothes reaked of stale smoke the next day, the pillows were terrible, only one kind, very soft. As for the restaurant and bar had a hotess, bartender, cook which was all the same person, when she delivered our salmon it was raw and she argued with us saying that was the way it was suppose be. We were totally dissatisfied with this Holiday Inn, no coffee until 5:30, breakfast wasn't ready till 6:30 November 19, 2014
Rated 5.0 out of 5.0 by Great staff and friendly restaurant service Had traveled over 12 hours and was ready to just call it a day. The front desk staff was cheerful and responded to some changes in my reservation...promptly and with a smile. When we went to dinner, the server was efficient and cheerful, especially when we ordered a uncommon dinner selection. She shared in our humor and made us feel right at home. We had a corner room that was perfect for a great nights sleep. Great job...Team Florence! November 17, 2014
Rated 5.0 out of 5.0 by Great when traveling thru Cinci airport! The hotel was clean and updated. They were helpful with the traffic conditions since I'm not familiar with the area, and they had great restaurants and shopping for something to do. November 17, 2014
Rated 5.0 out of 5.0 by A predictable night sleep The Holiday Inn Express hotels are a great choice for a medium priced option. They have professional staff and well maintained facilities. November 12, 2014
Rated 4.0 out of 5.0 by Good buisiness stop great rooms only gripe the kitchen / bar needs to staff up great potential here room for improvement November 11, 2014
Rated 5.0 out of 5.0 by Very nice attentive staff Went out of their way to get me a ride from CVG very late at night, even with the normal driver on vacation. November 9, 2014
Rated 2.0 out of 5.0 by Too much family working (visiting)on site This place seems to have some workers with too many family members onsite so that if a complaint is brought up staff and relatives cause an issue. It appears the owners are not aware of this and are not to blame, but should be more aware of what goes on here in the evening with their staff. Otherwise I have stayed here before and enjoyed my stays. Will stay again if in the area. Restaurant has good food, their staff was attentive and polite. November 7, 2014
Rated 5.0 out of 5.0 by A little expensive but they always take care of you I stay here frequently for work. My last experience I came in right at check in but my room wasn't ready. They gave me a treat from their sundries while I waited and 10 min later it was ready. They gave me breakfast for the wait! Men's restraunt is expensive but very good. They didn't have egg beaters like their menu said so they made a huge omelette for me with egg whites. I also love that I can change the thermostat in the fitness room and the fan in the room will stay on all night if you don't like complete silence. November 2, 2014
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