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Rated 4.0 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Excellent experience We have stayed at this location numerous times. The staff is always friendly, professional, and efficient. Rooms and lobby are always quiet and inviting. This is a favorite stop for us when in the area. September 3, 2014
Rated 5.0 out of 5.0 by Great Stay Not one complaint at all. Very clean and staff was great. September 3, 2014
Rated 5.0 out of 5.0 by Friendly staff, greta location I stay at this location four times a year for business, and it is always comfortable, friendly, clean and safe. Everyone is terrific, the food is good, the rooms are nice and there are restaurants and shopping nearby. August 27, 2014
Rated 5.0 out of 5.0 by Nice room very cool and comfortable The front desk was very friendly and helpful to all are needs. Will stay again August 26, 2014
Rated 4.0 out of 5.0 by Repeat customer Hotel of choice when visiting Florence. Always a good stay. One of pluses is hotel's Music Choice channel on TV. Excellent background music without having to stream music through your own device. Front desk associate was new. Did not know anything about Florence Freedom ball tickets that were offered previous stay. We intend to stay here again. August 20, 2014
Rated 5.0 out of 5.0 by Nice stay in FLorence Was a very nice hotel. Large clean rooms. Staff all very nice. August 20, 2014
Rated 3.0 out of 5.0 by Not what I expected Was put in a smoking room even though my profile as a Platinum IHG member shows non-smoking. Toilet would not stop running without jiggling the handle and such. Shower stall floor need a really good cleaning. August 19, 2014
Rated 5.0 out of 5.0 by Great Hotel showing signs that others are loving it too! I have always has great service here, and just noticed this time that there were several greasy footprints in the common areas and in my room. Some things, like the shower curtains, are beginning to be worn and tattered, but the room was otherwise clean, smelled fresh, and the staff is very friendly. August 18, 2014
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