Rated 4.1 out of 5 by 147
Rated 5.0 out of 5.0 by BarryD Great service, great service at breakfast
Excellent place to stay, great staff and very good breakfast bar with a excellent staff.
July 11, 2014
Rated 5.0 out of 5.0 by JY66 Trolley and elevator
First trolley of day arrives in front of neighbor hotel at 10:20 am instead of 10 am that front desk described. Elevator frequently malfunctioned as before going down to main floor, it went back to top floor.
July 11, 2014
Rated 5.0 out of 5.0 by Whit44 Good experience
My wife and I found this hotel to be an over all positive experience. Cleanliness was very good and the staff was attentive.
July 8, 2014
Rated 3.0 out of 5.0 by ONEX125 No refrigerator in room / room need swept
There was no refrigerator in the room and the room was not swept very well. We were there for a REDS game so wasn't in the room much, but would have been nice to have a refrigerator to keep some milk for the kids cold. Otherwise, having the TANK Bus pick us up for the game right in front of the hotel, is a snap!
July 7, 2014
Rated 4.0 out of 5.0 by Maestoso Location
Other than the location, this hotel was ok. I don't particularly agree about the price of the room but is comfortable enough. Bed is ok. Cable goes in and out though. The pool is nice. The staff is friendly and helpful. I got there and there was something wrong with the door of the room and the front desk changed it immediately.
July 5, 2014
Rated 4.0 out of 5.0 by traychooks Happy with my hotel stay
The hotel is in a really great area, walking distance to tons of restaurant's. You can also ride to trolley for a buck that will take you across to Cincinnati, shopping center, aquarium, and movie theater.
July 4, 2014
Rated 3.0 out of 5.0 by pattie24 Location and breakfast options
Great location for on and off the interstate.
Wish there was a continental breakfast offered for the price we paid. The Waffle House across the street was not very quick with service, loud, and very dirty. We didn't eat there. We should have stayed and eaten at the Holiday Inn.
July 2, 2014
Rated 1.0 out of 5.0 by Mstdolo Thumbs down in cleanliness
I have stayed at Holiday Inns almost exclusively for the past 6 years however this was the worst experience yet. After returning from a concert, I roll the bedding back and there are several hairs and a another foreign object in the sheets and when the manager was called, the person that came to change the sheets did not bring the full bedding to change. The wooden casing that the sink counter sits on was quite filthy and had streaks of some kind. In addition to the room not being clean, the hallways were sweltering. The staff was nice but the filth in the room was quite unsettling.
July 1, 2014
Rated 3.0 out of 5.0 by Nanny1975 In need of an update!
Noisy rooms with ice makers that rattle the entire floor. The air conditioner is the old style and will wake you every time it starts. The alternative is to turn it off and sleep in a sauna like I did. I am sure this will be a nice property once it is updated. The restaurant also needs to training for their staff. They are very slow and if you go at night, Bev is the cook, bartender and room service so don't expect to get service more than once every 40 minutes!
June 30, 2014
Rated 3.0 out of 5.0 by IN_engineer Older Building Dirty Room
the building is older which is fine so don't think this is a newer hotel. But the housekeeping staff is sorely lacking. i do a lot of travel with work and i have been in MUCH better hotels for half the cost.
June 30, 2014
Rated 5.0 out of 5.0 by maria84 room service
I really enjoyed my stay, and I would most likely come back when I am in the area. The one thing that I would suggest, is my aunt was staying with me, cause we were there for a wedding. She was in the room when the cleaning service came, she asked to come back in a few cause she was getting ready to leave for the wedding and they never came back to our room.
June 26, 2014
Rated 4.0 out of 5.0 by Cycling Kevin Great Staff.
The staff was great in accommodating me when I arrived early for my reservation. I was traveling on a bicycle, which was loaded down with saddle bags. While my room was not yet ready for me to check in, the woman at the front desk was quick to offer to store my bicycle so that I could be free to explore the area around the hotel until my room was ready. This really allowed me to more fully enjoy my stay in the Covington area.
June 26, 2014
Rated 5.0 out of 5.0 by Lisa221 friendly staff
We were greeted by smiling faces the second we walked in the door. Everyone was helpful. They allowed us to use the pool while we waited for our room. They got us into a room early and it was nice and clean and cool. We will definitely stay here again.
June 26, 2014
Rated 2.0 out of 5.0 by Trazeoregonia The hotel was very disappointing for the money!
The hotel was over priced for overall hotel. The rooms were still dirty, candy under the bed, hair in the bathroom, and the floor looked like had not been swept in a very long time. I will say the staff was very accomidating. They tried to help in every way possible. I think the hotel was just outdated for the price.
June 25, 2014
Rated 4.0 out of 5.0 by preacher 01 comfortable bed and staff were very courteous.
Wasn't sure at first how my stay would be. The staff helped me with all my issues promptly and efficiently. Would recommend this hotel to others. Great stay there and plan on using Holiday Inn Cincinnati-Riverfront again.
June 24, 2014
Rated 5.0 out of 5.0 by Biggins16 Beds
Some of the beds need replace. Pillows wasn't comfortable at all.
June 21, 2014
Rated 4.0 out of 5.0 Nice Stay
Nice hotel we will be back next year. Fantastic Professional Staff
June 17, 2014
Rated 5.0 out of 5.0 Great service
Within walking distance of our itinerary (Red's baseball game), all neccessities were within walking distance.
June 17, 2014
Rated 4.0 out of 5.0 by SFGMEN LOCATION
WAS THERE FOR BALLGAMES AT GREAT AMERICAN BALLPARK. SHUTTLE TO BALLGAMES IS RIGHT OUT FRONT OF HOTEL WHICH WAS VERY CONVIENENT. EASY PICKUP ON RETURN AFTER GAME AS WELL.
June 15, 2014
Rated 4.0 out of 5.0 by BigTrev Very Nice
The staff is wonderful and it's near some affordable place to dine.
June 14, 2014
Rated 4.0 out of 5.0 by BlaBla123456 Room OK
The room and service were OK. Room and bathroom were a little dirty and worn. The window shades did not fully close and the hall lights glared under the door, so it affected sleep.
June 13, 2014
Rated 5.0 out of 5.0 by egidmom Clean and quiet, easy commute to Cincinnati
Overall, we were really happy with our week-long stay here. The rooms were clean and quiet, and the beds were surprisingly comfortable! I also loved that they have different pillow options, and the pillowcases are marked firm or soft so you can choose which one fits you best. The bathroom was really clean too, including the tiled shower, and the curved curtain rod prevented you from having nasty hotel shower curtain stuck to you while you shower. Another HUGE plus for me was the fact that they have hand soap that wasn't so horribly perfumed that the entire room smelled like it- it was a nice, mild scent. I was glad that we got a room on the back of the hotel facing the river (rather than facing the pool), except that a few mornings I was woken early by the repeated beep-beep-beep of trucks backing up. It seems that a trucking company uses their back lot to park their trucks.
June 9, 2014
Rated 5.0 out of 5.0 by Chief of Staff Convience
Great place with restaurant..front desk and maintenance supervisor were very friendly..didn't need maintenance just met the supervisor when we were outside and talked for a while very friendly.
June 8, 2014
Rated 3.0 out of 5.0 by mcdee49 close to downtown
stay was convenient and easy access to downtown Cincinnati. For the price breakfast should have been included, prices at the bar were a little high and the service could have been better.
June 6, 2014
Rated 5.0 out of 5.0 by FussyTraveler Very attentive staff, comfortable room
Great staff, aware of all guests coming and going. Had the class of a big city hotel with the friendliness of a small inn.
June 5, 2014
Rated 3.0 out of 5.0 by bobdg2000 Room was ok, staff ?
Looked all over town for a hotel with NBCSports channel so I could watch the hockey game in the room and not in a sports bar somewhere. They told me it was available in the room, but when I arrived, it was only available in the bar downstairs. I drove a long way from where I was working just for that, so I was a little upset.
The room, amenities, etc. were all fine. The staff just needs to learn their tv channels a little better.
June 2, 2014
Rated 4.0 out of 5.0 by Cards/Reds Fans!! the staff was great!!!
This is an older hotel but seems to be updated recently. I would give the hotel itself an average rating but add in the staff and is raises the experience to four stars!!
Great place to stay for a baseball game! Very walkable location!!
June 1, 2014
Rated 5.0 out of 5.0 by rwb80 All excellent
Our recent stay was very good we look forward to our next Holiday INN visit.
May 22, 2014
Rated 4.0 out of 5.0 by milz45 Nice Hotel near downtown
The surrounding area isn't the most attractive, but it's a decent option for staying near downtown Cincinnati. The hotel was clean and well managed. Our mattress was extremely comfortable. And the front desk clerk, I'm drawing a blank on his name, was wonderful. Very accommodating.
May 11, 2014
Rated 2.0 out of 5.0 by TheRealBoss Tired hotel in need of renovation
The toilet runs relentlessly, the shower curtain is set too high and the floor gets flooded, the towels are circa 1960, I think.
The staff were helpful.
April 12, 2014