Rated 4.0 out of 5 by 76
Rated 3.0 out of 5.0 by JustMePlatinum Weary Travelling
Very dated hotel - bathroom tub is 2 handle version. Nice pillows. Nice on property restaurant. Easy parking. Good for an overnight but not a planned getaway. Many other properties to choose from very close by.
July 27, 2014
Rated 1.0 out of 5.0 by MWMW123 Bad experience in Fond du Lac WI
We understood that the section of hotel was rather old but the pillow cases in one of our rooms had hairs on it and the sheets in that room were stained. The shower drain plug in the other room was down and we had to use our fingers nails to pry it out . It was not attached to the plunger handle. The wall socket in the one bathroom continually blew a circuit breaker. Luckily we had the second bathroom.
July 26, 2014
Rated 1.0 out of 5.0 by MWMW123 Very Poor Experience
Several months ago I planned a trip for my family and I to travel to Fond Du Lac, Wisconsin for a family gathering. Having never been to the area, I looked online for the nicest and most reputable hotel in the area. I choose the Holiday Inn Fond Du Lac for three nights between Friday, July 18, 2014 and Sunday, July 20, 2014. The choice of a Holiday Inn was deliberate based on past positive experiences years ago.
Immediately after arriving, I began to question my decision. After exiting our vehicle there was an odor of spoiled milk in the air. As we drove from the lobby area to our room, the odor was clearly coming from the trash container area in the parking lot. After parking near the rear of the property, it became clear the odor permeated the property.
After entering the two adjoining rooms on the second floor of the building, we were greeted by more foul odors inside of our two adjoining rooms. Once inside the rooms, it became clearly apparent the room did not meet even our minimum expectations of what a Holiday Inn should be. It looked as if the rooms had not been vacuumed in some time and the air conditioning unit had trash and food particles inside of and on top of it. Visible on the white sheets near the pillow was a semi-clear white substance in a linear pattern. In plain view on the pillows, were at least 5 long black hairs. The hairs were laying on top of the pillows which indicated to me that the sheets had not been changed.
Based on the foul odors and the unacceptable condition of the room, we attempted to locate another hotel in the area. We were unable to do so the first night. We departed the hotel the following morning and located a new hotel 20 minutes to the north.
The only positive thing I can say about this incident was that before changing the bedding, the staff saw the poor condition of the room and allowed us to cancel the remaining two nights.
I’m unclear as to whether this was an isolated incident or whether this is a new norm for Holiday Inn, but I and family are very disappointed in our experience and not in line with our perceptions of what a Holiday Inn should be.
July 25, 2014