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Rated 4.2 out of 5 by 46 reviewers.
Rated 4.0 out of 5.0 by Very comfortable, convenient and a good value Very pleasant stay other than not all the television stations were available in one of our rooms. June 13, 2013
Rated 5.0 out of 5.0 by Great Service !! I really enjoy my stay at the Holiday inn Hotel, the only thing I didn't like was the fact the they over charge me for the breakfast ... June 7, 2013
Rated 3.0 out of 5.0 by Comfortable bed and ok service The location of the Ice machine wasn't conveniently located in the hallway.I had to ask the Staff to bring me some Ice,he had to go into an off limits area to bring it back 5 minutes later. Part of the hallway was under construction. June 7, 2013
Rated 5.0 out of 5.0 by A quick relaxing wekkend it was great to just relax and enjoy our stay. we had a good time and it was easy access to NYC. we loved it!! May 29, 2013
Rated 5.0 out of 5.0 by Nice hotel but really sad to experience that there's no drinking water outlet,. The hotel was perfect for my vacation but end of day there was not water outlet to drink,... and the hotel receptionist said I got to buy a water bottle,.. May 29, 2013
Rated 2.0 out of 5.0 by Complimentary Coffee or Not I hate it when a hotel says that something is complimentary and turns out it's not. In the in-room booklet it says the coffee at the lobby is complimentary 24 hours. I went to the lobby and it's actually not for free. When I checked with the staff she said that's the way it is. Also the internet went down several times and one of the phones in the room was broken! And Even though the weather was perfect for swimming, the pool was not in operation. I have been to over 15 Holiday Inn hotels so I know exactly what to expect! The good think about it is its proximity from NYC. About 30 mins drive. I would recommend you look for another Holiday Inn in the area! May 22, 2013
Rated 5.0 out of 5.0 by Great Customer Service We recently attended our grandson's graduation in NY and needed overnight accommodations plus help arranging transportation. Everyone I spoke with from reservations through check-out were very friendly and willing to go the extra mile to make the trip enjoyable. The manager, Duane, was especially helpful as he listened to my needs and then made several suggestions to meet them. Thank you Duane! The on-site restaurant offered a sampling from full dinner to lighter fare and the staff was cheerful. The rooms were clean and comfortable and the rate was reasonable. We will definitely remember this hotel if we need to be in the area again. May 19, 2013
Rated 2.0 out of 5.0 by Lazy! I stayed at the Holiday Inn in Fort Lee due to the great location within a quick bus ride into the city. I used to live in Englewood in the past and I know my way around the transit from NJ to NY. They also offer free parking which is great for someone on a road trip that wants to park and ride into the city. However, my very unwelcoming front desk staff started my stay totally the wrong way. I am a Gold member but never expect special treatment. However, the front desk clerk was half asleep checking us in, didn't say more than a few mumbles and gave us the key. Who cares right? Well, I cared when the next day, both keys that were made stopped working, because he only made my keys for one night and I was staying 4 nights. I am sure we all love the feeling of going back to your room late at night only to have to go back all the way to the front desk to get keys remade. Same guy was there and said it was my fault. Very rude and careless. I was on a non-smoking floor but the entire floor smell was smokey and on a couple of nights it smelled like pot. I mean, who couldn't smell that from a mile away? Yet the front desk didn't seem to care. I am not sure if it was a side job but why is that my fault you don't care about your customers?! I guess you get what you pay for, location is superior but service is completerubbish. May 11, 2013
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