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Rated 4.7 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Beautiful room & excellent staff service I stayed at this location because it is close to the airport. My flight left very early in the morning & the hotel shuttle was there waiting for me and was very accomadating to my needs. The hotel is beautiful and my room was lovely and very clean. I would highly recommend this location to anyone looking for a good night's sleep prior to flying out of RSW. Thank you! December 3, 2014
Rated 5.0 out of 5.0 by Very clean facility I liked the friendly atmosphere and the greeting when I arrived. The associate was very propmpt in getting me signed in and helped me with directions. December 3, 2014
Rated 5.0 out of 5.0 by Business stay Nice stay, outside lounge out back with fire pit, friendly service. November 25, 2014
Rated 5.0 out of 5.0 by Excellent Facility Great experience all around. Two issues, one minor, one major. First, I wish the parent company would have a national contract with either a cable or satellite company. It might not seem like much, but when you're on the road as much as I am to have a wider selection of channels to choose from. Second, only allow smoking on the side of the building at all hotels. To have to walk through a cloud of smoke at the entrance of a hotel is not welcoming for a guest. November 23, 2014
Rated 4.0 out of 5.0 Great stay and clean rooms We had another great stay at this location. The front desk staff was very friendly and accommodating, as usual. Our room was very clean and spacious. My only comments are that our particular room had a damp sort of odor that was not so inviting and the room service operator wasn't very friendly. Otherwise, we were happy with every other aspect of our stay. November 19, 2014
Rated 5.0 out of 5.0 by Grest Stay The shuttle service saved us from having to pay for a taxi to and from the airport and they were very prompt. The hot breakfast had a very good selection and was delicious. The location of this hotel is very close to shopping. November 17, 2014
Rated 5.0 out of 5.0 by Helpful staff Staff was approachable, helpful and very accommodating. November 11, 2014
Rated 3.0 out of 5.0 by Great hotel, poor handling of influx Stayed during a recent conference and as a platinum rewards member was disappointed at the level of attention and service with request for an early checkin as the conference sign in at this same venue began at 11:30 am the day of my checkin. It was chaotic and staff was stressed and only offered to hold bags amidst the influx of customers at the location. I was greatly inconvenienced but the property is rather lovely and my stay was just not what I had hoped with the inexperience and disorganization in handling an expected large crowd, more staff should have been on hand. November 11, 2014
Rated 5.0 out of 5.0 by Great Service Some of the best service I have ever had at any hotel. Shuttle drivers were the best. November 10, 2014
Rated 5.0 out of 5.0 by Love this hotel I stayed at the Holiday Inn for work and absolutely loved their specials every night. It definitely lowered my food rate and was very affordable. I love the customer service and cleanliness of the hotel. One of the waitresses "Lydia" was very knowledgeable and customer friendly. I spoke with her every night and she was very talented on her work. "Nick" the shuttle driver was also very personable and provided very caring and comfort to and from the airport. I loved every bit of my time there. Dr. Chernoh M. Wurie November 10, 2014
Rated 5.0 out of 5.0 by At the end of a long day It is a good feeling to know that at the end of a long day of meetings and travel that a comfortable room with a comfortable bed will be waiting for you. In addition, it is great to know that you have a good restaurant at the need to go back out! November 9, 2014
Rated 5.0 out of 5.0 by A great conference experience I attended a Toastmasters District Conference at the end of October, 2014. In contrast to the other chain we have used in the past: -- access was easier; -- the facility was more comfortable; -- your food was far superior -- in fact, it was the best hotel/conference food I've ever had; -- you don't charge for parking -- you served free breakfast; -- your room rate was 20% less ! When the time comes to plan our next conference, I will definitely recommend Holiday Inn. November 8, 2014
Rated 5.0 out of 5.0 by Very accomodating and in perfect area. Hotel is very accommodating with all amenities needed. The location is superb. Everything/anything that a traveler may need access to, is within a 5 mile radius. I stay here with frequency, as I visit my son at FGCU. Would not entertain any other place for lodging. November 6, 2014
Rated 5.0 out of 5.0 Very Friendly Service and clean hotel Stayed at the hotel with a group rate for a wedding. Hotel was clean and comfortable. Staff was very friendly, bar closed early so we partied out on the patio by the pool very late and never got a single noise complaint. Only downside is the pool is behind the building so there is no sun. If you plan to drink late, buy your liquor early. Liquor stores are not close nor open late. November 6, 2014
Rated 5.0 out of 5.0 by Rewards 1. Did not like the "hand held" shower, was difficult to use. 2. Was not able to get info. on whether I had any rewards credit towards my room charges. November 5, 2014
Rated 5.0 out of 5.0 by Family Weekend It was my daughters first Family Weekend at FGCU. I was so excited since orientation weekend and of course move in day. When we arrived they had a big banner outsidde the hotel welcoming parents, eagles and future eagles They welcomed us gave us our room keys and we were off. Everytime we came back they had nothing but smiles. Very pleasant, Even when we had a problem with the internet they tried their hardest to get it resolved. Always a pleasure to stay there. November 5, 2014
Rated 5.0 out of 5.0 by Excellent, helpful All the staff encountered were attentive, courteous and professional. Additionally, the facility was immaculate, and the room comfortable. Strongly recommend the hotel, both in terms of it's value, excellent condition and professional staff, but also because of it's location with its proximity to I-75, the SWFL Regional Airport, a large shopping center and Florida Gulf Coast University November 3, 2014
Rated 5.0 out of 5.0 by Excellent customer service; great rooms I only stayed here because I didn't want to drive in so early in the morning to return a rental car. Just decided to come in a day early, return the car and stay at a hotel since my flight left early the following morning. They picked me up at RSW as soon as I called after returning my car rental. Driver was great; my room was ready when I checked in. Front desk very pleasant, nice and cool inside. Room was very nice, cranked up the air as I'm still never going to get used to the heat in Florida. Went down to the bar area for "free appetizer" and had a drink. I believe her name was Mira (or similiar), made the first drink - which was WONDERFUL. Then the bartender came in and he made the 2nd drink; it was okay but not as good as hers. I went back to the room and ordered room service and it was Mira again who delivered it. She really is a great employee to have on hand. She was very pleasant too. The bed really was comfortable but I am not a good "flying person" so I couldn't relax too well knowing I had to fly out the next morning. This really was a GREAT hotel. When I was younger, my parents always took us kids and we were each allowed 1 friend for the weekend and we stayed at a Holiday Inn (depending on where we lived). We had such great fun, but I hadn't stayed in one in over 20 years, until this last month. I'm sorry I haven't been back to them; don't see them everywhere and the reason I initially picked this one was the price was very reasonable compared to other places AND I needed someone that could pick me up and take me to the airport. Please give kudos to Mira/Moira. November 3, 2014
Rated 5.0 out of 5.0 by Comfortable and up to date Overall excellent experience. I would definitely recommend this hotel to family and/or friend. October 30, 2014
Rated 5.0 out of 5.0 FGCU Family Weekend Loved our stay last week brought extra family and we had a great time even got to make smores around the fire pit.... October 29, 2014
Rated 4.0 out of 5.0 by Sofa Bed Was Torture We were in a room that was supposed to sleep 5 when you include the sofa bed. The quality of the sofa bed was absolutely awful. It was like you were sleeping on top of a bunch of springs. If you are traveling with more than 4 people, I recommend getting two rooms until they address this. October 29, 2014
Rated 5.0 out of 5.0 by VACATION TO PARADISE We had a wonderful Florida vacation and staying at the Holiday Inn was part of it. The staff was very friendly and helpful. The room was clean with very nice furnishings. The food in the restaurant was very good and a great value. We had our 2 grandkids with us and they had a very good selection from the menu. We will definitely stay at this property again. October 28, 2014
Rated 5.0 out of 5.0 by Home away from home I travel to this particular hotel every few weeks. My daughter is a student at nearby FGCU which is 5 minutes away. This hotel is consistantly clean and organized and the customer service is excellent every time. I know when I leave Coral Springs to head to Ft. Myers I am going to be comfortable and satisfied with my stay there. There are no worries here. There is so much to do nearby with many many restaurants to choose from and you will have no problem finding a place to shop . Gulf Coast Town Center is across the street and the outlets just a few minutes further. This hotel has a huge buffet breakfast with so many choices, you will be able to skip lunch! I will be back in 2 weeks and as always am looking forward to my stay. October 28, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and great staff Arrived a day early and staff made arrangements to accommodate us. Super comfortable beds. Best sleep I have had in a long time. October 27, 2014
Rated 5.0 out of 5.0 by great hotel! Had a wonderful stay at this great hotel! Clean and extremely comfortable- especially loved having a cocktail outside on the lake with comfortable seating and even a fire pit! Will definitely return! October 19, 2014
Rated 5.0 out of 5.0 by great breakfast a wonderful array of foods to choose from with as much fruit as I wanted. October 16, 2014
Rated 5.0 out of 5.0 by Great all around! My family and I stayed there at least three times this year. We love, and we don't mind to come back over and over. October 14, 2014
Rated 4.0 out of 5.0 by Facility Restaurant and Bar in hotel If you are not familiar with the local area and arrive later in the evening, this hotel is the place to be! The restaurant and bar area were accommodating and friendly when I arrived later in the evening to the hotel. Not too many choices on the menu, but a good variety is offered. October 13, 2014
Rated 5.0 out of 5.0 by Busness travler I have stayed in this hotel a number of times over the years and it always is clean and the staff are very pleasent. October 11, 2014
Rated 4.0 out of 5.0 easy and perfect for an overnight stay we stay here all the time when visiting our FGCU student athlete. the staff is GREAT and the hotel is fine! October 11, 2014
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