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Rated 4.5 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by Stuck during Northeast Storms but Awesome Experience As a result of the mess in the northeast due to weather, I was unable to get out and ended up staying for four nights at the Ft. Meyers Holiday Inn. Here's a rundown of the big pluses (and the few negatives...# The front desk staff was extrememly helpful and courteous- even with the craziness that went on with numerous guests checking in and out at wierd times. I opted one night to try the chef's special and it was THE BEST hotel meal I've eaten in at least 5 years #shrimp and ribs- both cooked to perfection#. For a late lunch I had the chilli which was only so-so. Service for food was ok but not stellar late at night. The bartender in the evening was very sweet- but more importantly, she made a knockout drink that was extremely tasty if you like fruit juices mixed with your alcohol #forgot the actual name but was called something-bomb). Thank you for a great stay! January 14, 2014
Rated 4.0 out of 5.0 by Pillows The pillows were so small that it was hard to get a comfortable nights sleep-. January 12, 2014
Rated 5.0 out of 5.0 by My "Go To" location Whenever I'm in Fort Myers, I think of this Holiday Inn as my 'go to' location. It's a well run operation and the rooms are clean and quiet (OK, I typically get a 5th floor corner room, so I can't comment on other locations on lower floors). Front desk staff seems to always be on their game and facilitate quick check-ins and check-outs. December 31, 2013
Rated 4.0 out of 5.0 by Nice property This is a nice hotel. They do not recognize platinum members very well, I think management is more interested in the flight crews and park and ride than in high level IHG members. December 21, 2013
Rated 4.0 out of 5.0 by Leaving the Sunny South to Head Back to Detroit We stayed at this hotel for a whopping six hours before heading back to the frigid north of Detroit - ugh! We had a very early flight so we stayed at this location. Our accommodations were very nice for our short stay. We especially enjoyed the evening fire pit outdoors in the warm balmy air to visit with friends. Check-in and check out went smoothly as well as our 4:20 am wake-up call. The shuttle promptly took us to the airport at 5 am. The room was very comfortable. There were some noises coming from the heating system that kept my husband awake, but I slept right through it. I would gladly return to this hotel again. It was nice to have shuttle service to and from the airport. December 11, 2013
Rated 5.0 out of 5.0 by overalll Rooms were comfortable. pillows were too small. No safe in room was not good. Staff was great and Lydia really was great in the restaurant. November 28, 2013
Rated 5.0 out of 5.0 by Great Staff and Stay, poor WiFi From check in to check out, the staff was great. The hotel and room keep very clean, Food was very good. Excellent bartenders and wait staff. The meeting area was kept clean and plenty of snacks available at the breaks. My only complaint is the WiFi. On a scale of 1-10, its about a 4. For a convention and meeting center, its pretty poor. It's almost 2014, not 1998. I ended up using the hot spot off my phone to get things done, November 27, 2013
Rated 5.0 out of 5.0 by Great Experience while at Workshop The Savvy Inspector Workshop was held here. The food, service, friendly and helpful staff made resulted in a fantastic experience. Fantastic Workshop and fantastic accommodations resulted in a home run! November 25, 2013
Rated 5.0 out of 5.0 by Very convenient and friendly The staff was very accommodating and the location was very convenient. The shuttle to the gulf coast center and airport was great. November 11, 2013
Rated 5.0 out of 5.0 by Business trip Location near the airport is great for late night arrivals November 1, 2013
Rated 4.0 out of 5.0 by Quick Stay Needed a quick one night stay. Had to cut my trip short due to illness. Staff and accommodations met my needs. Having the free shuttle service to the Airport was a huge plus. Rooms service was excellent. The food wasn't that great for the price. October 28, 2013
Rated 5.0 out of 5.0 by We Will Return Excellent hotel with great customer service. Breakfast was better than expected. Location was perfect, near malls and centrally located. I will stay here again and will recommend this hotel to friends and family. October 16, 2013
Rated 5.0 out of 5.0 Parking I visit Ft Myers every week and nearly always spend at least one night. This is the best Holiday Inn I have found and you can verify that by the number of consistant times I have stayed there. However, the biggest complaint I have is parking. I can never get within 3 rows of the hotel and as we know it rains often in Florida. It just makes it a little frustrating when I have to park so far away. October 9, 2013
Rated 5.0 out of 5.0 by Perfect Fridays We have stayed at this hotel every year for the past 6 years when we go to Fort Myers Beach. We arrive on Fridays to enjoy the Free pasta Buffet and the Wonderful musicians who perform for you while you enjoy dinner and drinks. The staff at the hotel is so nice and helpful each time we arrive. They make you feel special!!! September 30, 2013
Rated 4.0 out of 5.0 by 5 day visit While the hotel is doesn't offer the usual free breakfast. Plus, the dinner menu is a bit limited. Good food but I ended up going out for a few meals too. Nice pool and the employees are always asking if they can help with anything. They offered the obligatory comment "Thanx for being an IHG Golf Member" but that was it. No Manager's evening(s), but one night a week they offer an Italian snack. Drinks and such still cost. September 25, 2013
Rated 5.0 out of 5.0 by Overnight Work related Rooms were clean, bed comfortable and breakfast was enjoyable. Arrived midnight and left 7:00 AM so it was a very short stay. Place was very clean September 23, 2013
Rated 5.0 out of 5.0 by Great place to stay I was there for a very long time and the staff we the best. The resturant was exactly what you would want to have in the hotel! Overall, it was a great experience August 29, 2013
Rated 2.0 out of 5.0 by A couple of suggestions Here are a couple of suggestions from a road warrior: 1) Please do not leave your courtesy van parked in the drive-thru all of the time. Although I am sure it is very convenient for the driver of the van so he doesn't have to walk further to get the van, it makes it quite inconvenient for guests trying to check in or out, especially during the very rainy season in Florida. If you insist in continuing to park there, then you will not need the very convenient and close reserved spot in the parking lot that I also couldn't park in! 2) If someone calls from their room with a housekeeping issue significant enough that it will require a room change, DO NOT tell the customer it is his/her problem to drag everything back to the front desk, get a key for the new room, and repeat the whole exercise. I can assure you that your competition does not do this! Treat your guests like guests. When there is a problem, make it YOUR problem, not the guest's!! Even a breakfast coupon would go a long way towards creating good will. August 21, 2013
Rated 5.0 out of 5.0 by Great place to stay. This was the first time I've paid for a hotel. The overall experience was great. Easy to book, I had a lovely room with a great view. The staff was completely friendly and professional. The location is great because if you choose not to dine in, there are a few good restaurants around the area. I would definitely rent a room here again. Highly recommend it. August 19, 2013
Rated 5.0 out of 5.0 by I look forward to staying again. Very nice hotel and good people. Agent that checked me in was very professional and friendly. Felt comfortable and taken care of. Conditions in the room were good. The pool was wonderful. Shuttle service accommodated my needs. Did not like the below average food in the restaurant, and the table and table area was dirty. The server was very nice and c leaned it for me. Ketchup bottle was real nasty. Again, I pointed it out to the server (she was aghast also) and she got me a new one. August 16, 2013
Rated 5.0 out of 5.0 by Breakfast Options The hotel it is in very practical location. It is well kept with a very good service. My only recommendation is that they should offer different daily options for the buffet breakfast. August 8, 2013
Rated 5.0 out of 5.0 by Looking forward to more visits I come to Ft Myers often to work with one of my sales reps. He recently moved so I switched from another property across town to be close to his house. I have to say it was a great move. The front desk staff is very friendly and helpful. I looked forward to seeing what specials the Chef had prepared each night. Every meal I had was awesome. I will be staying at this location on all future visits. As a matter of fact, I have a trainer coming in next week to work with my sales rep and he will be staying there. August 6, 2013
Rated 5.0 out of 5.0 by Great hotel, EXCELLENT service I have to single out the young man attending the front desk at check in, I think his name was Josh. One of the friendliest, helpful and most attentive experiences I have ever had in my thousands of nights of checking into hotels. Will seek out this property again next time in the area. August 3, 2013
Rated 5.0 out of 5.0 by Wonderful Experience We had several special requests that were honored at check in. The beds and pillows are extremely comfortable. The breakfast was very good. The staff was helpful and courteous. July 18, 2013
Rated 5.0 out of 5.0 by Wonderful room, comfy bed, great service Large room with a great view of the lake. Very quiet. Good food. great staff, friendly and helpful. Best of all ride to & from the airport and airport parking. Will do it again and recommend to others. July 13, 2013
Rated 5.0 out of 5.0 by Great Stay Overall a wonderful hotel. Great breakfasts. Clean rooms and plenty of towels. We will be staying there again. July 12, 2013
Rated 4.0 out of 5.0 by Laundry Service As a selected hotel for baseball tournaments and many players staying at the hotel there should be more then one washer and dryer. Some of us used offsite laundry facility. July 10, 2013
Rated 3.0 out of 5.0 by problem with air conditioning We were in room 301. The airconditioning blew directly on the bed, and the air could not be directed away from the bed. It became very cold with the air conditioning on, and when I turned it off (it was either on or off - nothing in between), it got too hot. System needs to be replaced. June 3, 2013
Rated 1.0 out of 5.0 by Poor management I researved two rooms using my rewards points for 3 nights (which the points are immediately deducted prior to the stay) one for my wife and I and the other for my guests. How embarrassed I was to learn my guests were evicted from their room upon the second day. Management did a poor job communicating with me after I left several messages and opportunities to do so. Bottom line was this was a mistake on behalf of the Hotel. My guest's embarrassment and inconvenience was not made whole. Totally unexceptable treatment. Not to mention the manner in which their belongings where "gathered up" and dumped into a hotel basement closet without any notification was just plain wrong. Need I remind you, the bottom line never walks through any door other than the front door. I asked for a two night reimbursement of points spent on my guest's room, but was told an inhouse comp. of the remaining nights was all that they could do. Again, bad bad business. To add a cherry on top, we never had fresh towels after our room was turned each night.......had to call down for towels each and every night. May 30, 2013
Rated 2.0 out of 5.0 by Poor management We stayed for 2 nights. On the first night, we made the mistake of trying to eat in the restaurant. The waitress, who was working alone when we arrived, hollered from 50 feet away to have a seat. We then ordered cocktails. She literally came back to the table to ask, incredulously, whether my husband REALLY wanted a rum manhattan. Since that was what he had ordered, of course he wanted one. Then we tried to elicit the types of soup available. The poor woman had a hard time pronouncing the word "bisque". She insisted it was bis-kay. Fine. We ordered the bis-Kay after she didn't understand the order for the bisque. Her manager needs to make sure that the waitstaff can pronounce the food choices each day. In our room, we never saw any conditioner in 2 attempts for the staff to leave it. The metal pull for the curtain fell off when we were opening it. Again, management has to step up and train the staff. We would never stay at this property again as long as it had the same management staff.. May 24, 2013
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