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Rated 4.6 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by An "Elite" Level Comfort The service here was outstanding. The staff was courteous and acknowledged my Elite status. Additionally, the free hot non standard Holiday Inn breakfast was greatly appreciated. The newer or remodeled facilities are worth the staying in. I try to only stay in Holiday Inn's when I travel. Good work!! March 26, 2013
Rated 5.0 out of 5.0 by All good Best overall stay in a long time, anywhere. Bar/ Restaurant staff as friendly as they come. Food was great too. March 6, 2013
Rated 5.0 out of 5.0 by Issues no bath tub Needed to go to airport to get rent car waited over 20 minutes for driver off doing a maintenance item. It was not his problem staffing issue. The driver was very funny about the delay and very plenty. February 28, 2013
Rated 3.0 out of 5.0 by staff very polite and helpful Stayed here for business and leisure. Location was not the greatest, but company chose location. Was by nearby shopping mall, but if not for having own vehicle would have to rely on the shuttle service from hotel. Were two fast food chains in walking distance. Restaurant in hotel did have a daily special and menu was reasonable, Lunch was provided for us and was excellant. The hot tub was broke for our entire stay of 5 days. Also the pool was to cold to use.even though it said heated. My daughter would not even go in and for her not to use a pool it had to be cold. Rooms were average for this type of hotel. Price seemed a little higher for location..but close to airport. February 27, 2013
Rated 5.0 out of 5.0 by THE BEST! This is one of the finest hotels I have stayed in. The attention to cleanliness and detail was refreshing. The decor is modern, but such a pleasant change from the typical look------even the food in the restaurant was very good. I will book this hotel whenever I get to Fort Myers. February 7, 2013
Rated 5.0 out of 5.0 by Great place and wonderful staff! This was our second trip to this hotel as part of a group and I can't say enough about the Staff, who welcomed us back so warmly and went above and beyond the call of duty on a daily basis! Special thanks to Julio and Monica and everyone there for making our stay so wonderful! February 1, 2013
Rated 5.0 out of 5.0 by Excellent location and facility The only drawback is that the pool and pool deck was on the shady side of the building! Florida + Sun. Otherwise, good pick. January 7, 2013
Rated 3.0 out of 5.0 by housekeeping very bad I realize that the hotel was hosting a lot of kids for the hockey tournament. but the floors in the lobby, and elevators were in very bad need of a vacuum cleaner. our room was great. staff was great. January 5, 2013
Rated 2.0 out of 5.0 by Big Ant Infestation The Hotel was very nice until our last evening when the room was severely infested with ants. Clothing that was in the draws was completely covered with ants. We checked out earlier on our check out day. The front desk advised, and we were told, that their manager would be contacting us regarding compensation. However, to date, we have received no correspondence. I believe they just don't care about customer service. Our bill was covered with priority points that we have earned, and we were not treated as a Platinum Priority Member. December 23, 2012
Rated 5.0 out of 5.0 by Nice place to stay near the airport Only stayed one night for an early flight out the next morning. Hotel was clean, staff was friendly and the wake-up call and van to the airport were on-time. Very nice experience. Thanks! December 19, 2012
Rated 5.0 out of 5.0 by Great Service The staff was great! This a is a very nice place to stay and easy transport to the airport. December 13, 2012
Rated 3.0 out of 5.0 by My experience Overall this is one of the nicest hotels I have been too..however, I was not happy that I did not receive a wake up call at 3:00AM as planned. I called the reception, and the only excuse I received was "I am sorry". This was totally unacceptable. I am quite uncomfortable to relax since I can not trust a simple request. Other wise I would have provided an overall experience of Excellent. I need to reconsider if i stay the next time since there are other hotels close by. December 9, 2012
Rated 3.0 out of 5.0 by Nice setting This hotel has a nice setting on a lake. Good food available on site, but not much close by to walk to. Staff was helpful. As a platinum member, I was surprised to have to pay for coffee in the morning. Hotel was very clean. Only complaint I had was to look at the same dirty dishes in the hallway for almost 2 days, form someone's room service. How can the maids clean rooms all day and not remove dishes in the hallway? Nice jazz music on Friday....overall a nice place. October 25, 2012
Rated 5.0 out of 5.0 by Helpful and friendly staff The rooms were clean and well maintained. The staff was eager to help us whenever we needed something Great location also. October 20, 2012
Rated 5.0 out of 5.0 by Great The Hotel was very clean and welcoming. The rooms were very nice and the staff was super October 18, 2012
Rated 5.0 out of 5.0 by Nice place Very comfortable hotel. Would like parking for a park n fly included in rate. October 18, 2012
Rated 5.0 out of 5.0 by Great experience If you are visiting Ft Myers, this is a great place to stay. Very clean with a great staff. October 14, 2012
Rated 5.0 out of 5.0 by Friendly, comfortable at a good price! This hotel is one of the friendliest hotels we have ever stayed! It still looks brand new - the employees care about you and the hotel. October 7, 2012
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