Rated 4.0 out of 5 by 214
Rated 1.0 out of 5.0 by thedude66 Updates Needed
Having to move to three different rooms.
Room 1: Level 2 sounded like elephants above. (Several kids jumping up and down)
Room 2: Level 4 Smelled like smoke (Smoke free hotel) I signed a clause stating if the room smelled like smoke I would pay a $225 fee.
Room 3: Air conditioner clanked the whole night and was super loud. Very musty smelling in the room and down the hallway.
July 15, 2015
Rated 5.0 out of 5.0 by LMTCS Good value
Excellent front desk staff. Room was clean and well kept. Only issue to note is the traffic in front of the hotel during rush hour.
July 12, 2015
Rated 5.0 out of 5.0 by AnneCargile Comfy room, great staff
Had a good experience overall. Rooms were very clean and the hotel staff were very friendly.
July 8, 2015
Rated 5.0 out of 5.0 by Nana Debbie Great Value. Experience Exceeded Expectations
The location is perfect for travel to the Cape Coral area. The property is very well maintained. The room was very generous in size. There were ample furnishings and décor was modern and attractive. Everything was super clean. Nicer than average amenities in the bathroom. 3/4 sized refrigerator and full size microwave were a plus. Enjoyed doing laps in the outdoor pool and was pleased to find poolside towel service. The fitness center had a surprising large selection of top of the line exercise equipment to use and there were plenty of clean towels, sanitizer and cold water available for ready use. Staff was attentive. Would definitely stay again.
July 2, 2015
Rated 4.0 out of 5.0 by pineapple15 breakfast coupons
We were not given the breakfast coupons for our Saturday breakfast. When we asked about them on Saturday afternoon as some friends were checking in, they were reluctasantly given to us. It was part of our stay. The breakfast was very good!
June 29, 2015
Rated 5.0 out of 5.0 by JohnDN Great Stay for Winter Getaway.......Warm Weather
Much is going on at this property, the manager and staff are working as a team to make this a first class location. Many updates to property and room quality during our stay. Staff was friendly and cared, from the desk, to maintenance, and room care. Connie the manager is a "General" in action, customer service and quality are her mantra. Every day of our stay we witnessed constant improvement and investment into this property. One of the maids became a family friend and she daily helped me with my French lessons. She was focused on making our stay a Quality stay. The staff manager was on site, monitoring staff and building a team along with Connie. This is an older property but it is transformed into a clean and crisp new looking interior and hallways. I'd stay at this property again and again. The best to the staff and management of this hotel
June 28, 2015
Rated 2.0 out of 5.0 by clearwatercpl Nice Hotel, poor customert service
Upon are arrival we couldnt find a parking space, we parked on what it look like a baseball field with very poor lighting, after that back door was locked and we have to walk around the building, again no lights and did not fill safe at all, customer service was ok at check in but check out was the worst, we could not find anyone to assist with our check out and wen we did we didnt feel confortable in asking questions, we where aproched in a rude manner and we just decided to leave.
June 23, 2015
Rated 3.0 out of 5.0 by MARINFL Adequate hotel with nice beds
I was here for business. The rooms were adequate, though could use some updating. The beds were nice. Rooms were clean. Hotel staff was attentive and helpful. I would recommend this hotel for a business stay over or a place to sleep on a tourist trip, but if you're going to spend a lot of time in the hotel other than sleeping, you may want to check out other properties.
June 22, 2015