Rated 4.1 out of 5 by 279
Rated 5.0 out of 5.0 by usrnm888 Great Service- Updated Facilities
The front desk and shuttle service staff were very friendly and willing to help up out. They gave us a bunch of great recommendations for food, attractions, etc. The lobby and guest rooms were updated and clean.
February 10, 2016
Rated 5.0 out of 5.0 by PHILIP24 Location
This is a very comfortable hotel with friendly welcoming staff. The hotel is located close to the Edison Ford museum and the historical downtown area and we found it easy to get to the beaches and Sanabel Island.
This was our second stay here.
February 5, 2016
Rated 3.0 out of 5.0 by Big Daddy Google Room was sufficient
The room was OK, but the bed could have been a little softer or had a softer pillow-top and the pillows were a little too synthetic and didn't give like a natural fiber or feathers. The towels and washcloths could have been softer, too. Everything was very clean, regardless of its feel.
I liked the mini-fridge and the AC worked well. The blackout curtains could use a spruce-up--one of them was torn and they didn't overlap enough to keep light out--I had to use a binder clip to keep them closed.
Some of the outlets were hidden and it's obvious the property was built before the mobile era due to lack of easily accessible electrical outlets--something on the desk would have been nice for my laptop.
The hallway was loud and I got stuck on the elevator for a few minutes. The back parking lot looks like doomsday at night--a few more lights would certainly brighten up the experience and while you claimed to have security patrolling the premises, I don't believe I ever saw anyone doing that. The back parking lot also was experiencing some severe drainage issues and was flooded for the last 4 days.
The treadmill in the fitness room didn't seem to work whenever I tried it
February 1, 2016