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Rated 3.9 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by Consistenat and reliable I always stay at Holiday Inn Fort Smith-Center City when ever I am traveling int he Fort Smith area. February 23, 2015
Rated 5.0 out of 5.0 by Valentine's getaway with 2 grands. Last minute valentine's getaway with 8 and 11 yr old grands. Perfect place to meet half way on I-40. Enjoyed our stay. Michelle was great at check in placing us near the elevator and the room was comfortable our entire stay. (Cold front came in). Went out for appetizers after arrival. Since it was Valentine's Day (no dinnner reservations) we chose to eat in the hotel restaurant and were not disappointed. The steaks and ribs were very good and our server Jessica was delightful. Later the adults enjoyed a drink with Becca in the lounge while still seeing the kids watch tv in the atrium area. Breakfast buffet was adequate. The indoor pool and hot tub was a major decision in staying here. February 22, 2015
Rated 5.0 out of 5.0 by Holiday Inn - Ft. Smith I have stayed at this property for business before and would stay again. It's a comfortable property and centrally located. The staff was very friendly and accommodating to ensure my stay was comfortable. In particular, Lacey. Lacey presented herself while I was getting coffee and asked if my stay was comfortable. I said yes. Our conversation revolved around business in and around Fort Smith along with locations worth visiting. Thank you for your hospitality. It is always welcomed and appreciated since I travel quite a bit for business. Thank you and I look forward to my next stay when business brings me back to Fort Smith. February 19, 2015
Rated 3.0 out of 5.0 Good Value and Good Bed I would have enjoyed the stay more if the heater was working. I happened to stay at this hotel the night when the cold front came through. Since the heater was not working the room got really cold through out the night. For the price I paid, breakfast was not even included. I have stayed at other hotel for the same price and received breakfast. I am even a IHG Reward member. February 17, 2015
Rated 4.0 out of 5.0 by Good Property!! I like how everything is located in walking distance, like restaurants and shops. Nice hotel, good service, good price! Would stay at again! February 12, 2015
Rated 1.0 out of 5.0 by Not What I Expected I have stayed at this hotel in the past and gave it an average rating. Unfortunately, on this visit I have to give it a Poor rating. Temperature outside was an unusually warm day for February, around 65. The temperature in the room was even hotter. Our room never got below 75. It was stuffy and extremely warm all night. The bathroom floor was leaking (not sure if it was the commode or shower); anything that hit the bathroom floor ended up wet. When I told the staff of the issues all they did was apologize and told me they would send someone to fix the problems. Unfortunately for us, we were only staying one night and the problems for us were never fixed. Hotel is in a good site if you have events going on at the convention center. There is a hallway that connects the two. But, before you unpack, check out the room and make sure everything works! February 12, 2015
Rated 5.0 out of 5.0 by Quiet area, and close to everything downtown Low traffic area, yet one block off the busy downtown. A lot to do within walking distance of hotel; historic sites, shops, nice restaurants etc. February 11, 2015
Rated 4.0 out of 5.0 by Thermostat Room was fine except for the fact that the thermostat was not adjustable, and the ac/heating system constantly sounded like water running. February 11, 2015
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