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Rated 4.0 out of 5 by 257 reviewers.
Rated 5.0 out of 5.0 by Great hospitality I was reluctant as I drove to get to the HOLIDAY INN but once arriving the hotel was beautiful. Marietta was extremely cordial and polite as she made sure our stay was pleasant. The only reservations I had was the parking. March 2, 2015
Rated 4.0 out of 5.0 by Comfortable bed but had trouble with the room temp There was no happy medium on the air temperature in the room. First it was freezing then it was too hot. You couldn't regulate the room temp with the thermostat. February 28, 2015
Rated 5.0 out of 5.0 by Safe and Comfortable The weather for travel was snowy and dangerous so when I got to the hotel I felt safe and warm and comfortable. The staff was friendly and welcoming and made me feel at home away from home. February 27, 2015
Rated 5.0 out of 5.0 by Entire experience All aspects of trip were the best we have experienced in years. All employees went out of their way to make sure we had all we needed. February 25, 2015
Rated 5.0 out of 5.0 by Consistenat and reliable I always stay at Holiday Inn Fort Smith-Center City when ever I am traveling int he Fort Smith area. February 23, 2015
Rated 5.0 out of 5.0 by Valentine's getaway with 2 grands. Last minute valentine's getaway with 8 and 11 yr old grands. Perfect place to meet half way on I-40. Enjoyed our stay. Michelle was great at check in placing us near the elevator and the room was comfortable our entire stay. (Cold front came in). Went out for appetizers after arrival. Since it was Valentine's Day (no dinnner reservations) we chose to eat in the hotel restaurant and were not disappointed. The steaks and ribs were very good and our server Jessica was delightful. Later the adults enjoyed a drink with Becca in the lounge while still seeing the kids watch tv in the atrium area. Breakfast buffet was adequate. The indoor pool and hot tub was a major decision in staying here. February 22, 2015
Rated 5.0 out of 5.0 by Holiday Inn - Ft. Smith I have stayed at this property for business before and would stay again. It's a comfortable property and centrally located. The staff was very friendly and accommodating to ensure my stay was comfortable. In particular, Lacey. Lacey presented herself while I was getting coffee and asked if my stay was comfortable. I said yes. Our conversation revolved around business in and around Fort Smith along with locations worth visiting. Thank you for your hospitality. It is always welcomed and appreciated since I travel quite a bit for business. Thank you and I look forward to my next stay when business brings me back to Fort Smith. February 19, 2015
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