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Rated 3.9 out of 5 by 237 reviewers.
Rated 4.0 out of 5.0 by Great room, good location. .. Great stay. Upgraded room when asked. Attentive front desk staff. A little confusion about whether breakfast was included.or not. The reservation agent stated it was when I reserved the room. Hotel staff stated that it was not and would not move from their position. A little frustrating when I have spent 4 of the last 6 months in IHG hotels January 21, 2015
Rated 4.0 out of 5.0 by Wonderful staff I had a problem with the lighting in my room. The staff was prompt and courteous. They went above and beyond to ensure I was comfortable. January 20, 2015
Rated 5.0 out of 5.0 by Great staff The staff was very friendly and helpful. Waterfall a little loud but otherwise a great hotel. January 20, 2015
Rated 3.0 out of 5.0 by Not a good experience Room was smelly; Sofa was torn. Temperature was too hot and the A/C was not working. January 19, 2015
Rated 5.0 out of 5.0 by clean and relaxing room I,ve stayed here twice now and never have i had any major issues. my only issues are the internet has cut out a few times but nothing to stress about because it always happens in places where there,s wireless. I will stay here again in the future January 14, 2015
Rated 4.0 out of 5.0 by Soft Bedding and Great all around Service We were only there for one night and checked in late. It was 9:30pm when we checked in. Everything was ready, asked for more shampoo and was givin what I needed! Alarm was set and woke us up at 5:30am to start our day. Shower was very nice great water pressure, and soap, shampoo and lotion were top of the line. Breakfast was very nice, and service was really good! January 14, 2015
Rated 5.0 out of 5.0 by Great Hotel Great staff, Great location, Clean rooms. Great restaurant in hotel and several other restaurants within walking distance. Best in Fort Smith! January 5, 2015
Rated 5.0 out of 5.0 by A good nights stay. A good nights stay. All went well. Nice clean pool and pool area. Sauna and Hot tube is good. Food is good. Nice and clean . January 2, 2015
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