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Rated 4.4 out of 5 by 348 reviewers.
Rated 5.0 out of 5.0 by Our favorite Fort Wayne hotel My husband and I choose this hotel every time we go to Fort Wayne. The staff is excellent, we love the restaurant, and the hotel is clean and comfortable. It truly is a home away from home, with great room service! September 3, 2015
Rated 5.0 out of 5.0 by Relaxing Atmosphere Great place if you are attending a wedding or business convention at IPFW. So close yet very comfortable. Rooms are clean, quite and very accommodating. September 1, 2015
Rated 4.0 out of 5.0 by Great Place to stay I stay here for a week at a time every month and enjoy my stay. Just make sure that they credit you your IHG points if you are a member, and reiterate your stay dates with the front desk when you check in as they seem to mess those up quite frequently. August 31, 2015
Rated 5.0 out of 5.0 by Very comfortable hotel. Great location. Staff is always very pleasant to work with. Hotel property is clean and rooms are in excellent condition. As a frequent visitor to this property, it is always consistent when it comes to cleanliness, availability and comfort. I highly recommend this hotel when you are in Fort Wayne, whether for business or pleasure, you will not be disappointed by this location and property. August 31, 2015
Rated 5.0 out of 5.0 by Nice and New Very nice place, clean and comfortable. No issues or concerns. Everything looks brand new. The bar and the restaurant had good food at a good price. There was a little confusion with the billing on the room in which they were billing the wrong card, but we were able to get it straightened out. August 28, 2015
Rated 3.0 out of 5.0 by Before you book: Check to see if there's any kids sports activities scheduled during your stay! The BAD: Checked in on Wednesday for 5 nights. Had requested a Large Superior King. Discovered NONE of those rooms had bathtubs. Had to take a smaller room with no refrigerator or micro-wave (Hotel has restaurant & bar on premises, can only assume they want you to eat and drink there and not in the room). Friday & Saturday the hotel filled up with parents and kids for a Soccer Tournament. Parents allowed kids to run around the hotel & up and down the halls, until all hours. Late Saturday afternoon I tried to have my local grandchildren (ages 2 and 5) swim in the pool. The 60 plus kids rough-housing and screaming in the pool & Jacuzzi, while their parents sat around drinking and ignoring them, made it impossible for anyone else to enjoy the pool. I did complain to the front desk. Someone came in to check on the situation. The parents and kids ignored her and nothing changed. The hotel compensated me 10,000 points (not even a night’s stay) for the noise, lack of sleep and non use of pool. I would have preferred they controlled the situation. It would have been nice if the staff, anticipating what the week-end would be like, had put serious travelers like me on a floor well above the potential mayhem. Also, parents should have to sign a waiver that they will keep their teenagers under control at all times for these events, as it not fair to other guests! The GOOD: Cathy the bartender on Wednesday night was marvelous. As a grandmother traveling alone with my cat…..she was great company while I unwound with chips, salsa, and beer at the bar. Shawntell & Tina were great on the front desk. Barbara was a very friendly and helpful housekeeper. Room service and it's staff in the morning was marvelous! August 28, 2015
Rated 4.0 out of 5.0 by Good service Front desk staff was very helpful in resolving problems with bill. Staff was friendly in restaurant, dinner was good but breakfast buffet was disappointing. August 28, 2015
Rated 4.0 out of 5.0 by 8/25/2015 Hotel is great. I wish the pool opened earlier than 6:30 in the morning (I like to swim laps - working on my form). Breakfast was great, but I ordered off of the menu and it took 15 minutes to arrive. I should have simply had the buffet. When my food did arrive it was perfect. I stayed in a large room on the 2nd floor. Everything was clean. However it smelled as if it had been smoked in recently. Yes - I would stay here again. August 27, 2015
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