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Rated 4.3 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by Great hotes Have to stay in Fort Wayne on business and always stay at this Holiday Inn. It has all the amenities I need. It is safe and clean. The staff is very friendly. November 21, 2014
Rated 5.0 out of 5.0 by THRILLED!!! WOW- everyone was truly very nice and happy. We did not encounter 1 single hotel representative that wasn't pleasant or helpful!!! we were actually taken back by how nice everyone was. Our shuttle driver WAS AMAZING!!!!!! Seriously- LOVED her and she needs a raise!!! You guys definitely were perfect!! Our blessing to have picked such a fabulous place!! We were there for a concert and were probably even a bit louder then we should have been while around the lobby and such- never a word to us or the other concert goers- they were enjoying us enjoying ourselves! Never tried to rain on our parade. THEY WERE EXCELLENT November 17, 2014
Rated 5.0 out of 5.0 by What A Suite I managed to score an upgrade to one of the suites. OK - this place was the coolest room ever, perfect for families. Too bad I was traveling alone. It is a massive room with plenty of furniture to fill it up (not just empty space that looks sad). Virtually a full kitchen (sink, microwave, and refrigerator). A great big sitting area. A great big king bed. And then there is this amazing fun room for kids - a 3/4 wall with an A arch over the entry. Inside there is a bunk bed and a desk and chair. A fort for kids. I loved this place. Staff is super nice. The hotel is spotless. Breakfast buffet was better than I expected and reasonably priced. They just need to add electric car charging to the hotel and it would be perfect. November 16, 2014
Rated 1.0 out of 5.0 by Room smelled like a dirty pair of socks, king bed, but only one chair to set in ,ice on every other floor but the one we were on,no tub in room only w Bad stay would not recamend room 421 very disappointed curtains could not be closed they swerve screwed into ceiling? November 13, 2014
Rated 5.0 out of 5.0 by amazing staff I recently stayed at your hotel while on a business trip. I had to meet with clients in the lobby. the staff was amazing - ensuring we had coffee/water…whatever we needed! thanks. November 11, 2014
Rated 4.0 out of 5.0 by location nice location central to a lot of things to do in Ft Wayne. November 10, 2014
Rated 5.0 out of 5.0 by Overall Rating The best Holiday Inn I have stayed at. The staff is well trained and attentive to the guests needs. November 9, 2014
Rated 5.0 out of 5.0 by Service There may have been a lack of staff to serve. Went to the bar one evening and there was a full room with only one bartender/server. It was impossible for her to serve everyone timely. We went to her at the bar to be served. The next morning there was no one at the entrance into the restaurant nor a sign that said seat your self. I was not sure if I should go in or wait. I went in. The waitress did not come for about 5 minutes. I ordered a simple oatmeal and fruit bowl. It took over 25 minutes. The quality of the food was fine. The service was not. I understand ordering off the menu is inconvenient for the staff when there is a full buffet available but I did not want a full buffet! The wait for the food was unacceptable. The servers in both cases were professional and in both cases the circumstances may have been completely out of their control. November 9, 2014
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