Rated 2.0 out of 5.0 by Mkg65 Service
Our water was cold and the only thing they did was take $20 off the bill. I think we should have received a 50% discount at the minimum. We won't be staying there again.
May 17, 2013
Rated 5.0 out of 5.0 by 2Cincysisters Great room, great service!
Nice clean room, comfortable beds. Free WiFi. Great price. Perfect location! Excellent customer service, met all of our special requests! Convenient shuttle service. Will definitely stay here again!
Five stars plus rating!!!
May 11, 2013
Rated 3.0 out of 5.0 by Stairwalker Avoid a weekend if there are sports teams
The property is six stories high. The elevator became a play ground for unsupervised kids. The parents sat in the lobby drinking coktails out of coolers. When I spoke with the front desk they really did not seem to care. They were aware that the elevator was stalled out due to the kids. Suggested taking the stairs. This can't be the first time teams have stayed and created this kind of havoc. I guess my one night was not as important as the block booking by the teams.
May 7, 2013
Rated 4.0 out of 5.0 by Becky295 Restaurant Service
My husband and I stayed at the Ft. Wayne Hotel on 4 18 2013. We attempted to eat dinner in the restaurant prior to the Barry Manilow concert. We waited approx 1 1/2 hours for our food and had to leave without eating in order to get to the concert on time. Service was poor and not enought staff help. If you are going to have a restaurant please have enough staff in order to serve the patrons.
April 25, 2013
Rated 5.0 out of 5.0 by oldies1977 Very nice place to stay.
Quiet, comfortable rooms. The free breakfast coupons for AAA members was a nice touch! Thank you! Great location. We were hoping to walk to the arena for a concert, but the road is very busy and there is no crosswalk; however, the parking is only $4 for the arena and it was easy to get back to the hotel from the parking lot. We will stay here again when we are in town.
April 25, 2013
Rated 5.0 out of 5.0 by Fanilow Barry Manilow and a Great Stay at Holiday Inn!
I was in town for the Barry Manilow concert across the street at the AC War Memorial Coliseum. I chose this hotel because of the proximity of it to the concert location. I was SO PLEASED to find out the hotel offered shuttle service to the event and back. Our driver was very nice and had to put up with a rainy night.
My room overlooked the woods in the back and it was just lovely and serene. Coming in that afternoon before the storm, I wanted a nice hot cup of coffee. Someone saw me looking around and actually asked me if they could be of some assistance. I told her I was looking to see if I could buy a cup of coffee. She went back to an area and brought me a fresh cup. I took it back to my room and enjoyed the rest of my time before the concert, watching the rain come down and watching tv.
I will definitely recommend this hotel to anyone that travels to Ft. Wayne. Hopefully, Barry Manilow comes back before too long!
April 24, 2013
Rated 4.0 out of 5.0 by SAWITZKI EXCELLENT FACILITY, HOWEVER...........
A BEAUTIFUL FACILITY, BUT, ONE WOULD THINK THAT A FRIDG AND A MICROWAVE WOULD HAVE BEEN FURNISHED.
MANY PLACES WE STAY THAT ARE NOT AS NICE OR COSTLY INCLUDE A FRIDG AND MICRO.
April 19, 2013
Rated 2.0 out of 5.0 by grover vera bradley show
this was our 3rd year here we have stayed here due to the convience of being by the the vera bradley outlet sale they offer a shuttle to it this is the first year i was not happy with the shuttle service . housekepping was slow it was after 2 they did not leave rplacement glass for water not sure that we will book here next year
April 18, 2013