Rated 4.3 out of 5 by 168
Rated 5.0 out of 5.0 by islandgirl60 Couldn't have friendlier staff
I would highly recommend this hotel to any group have a meeting or celebration. Every group of hotel staff were friendly, efficient, flexible, knowledgeable and willing to go the extra mile. Brian - sales manager and Jeremy - bar manager were superb - talk about going above and beyond - and being fun in the process. You won't go wrong with this hotel.
October 16, 2014
Rated 5.0 out of 5.0 by Gary29 Great service
From the time the hotel shuttle picked me up at the airport until I returned to the airport, the hotel staff treated me with respect, was very helpful and extremely friendly. My stay at the hotel was in conjunction with a reunion held there and it was a great choice of locations. I cannot name one thing that was disappointing. I'd recommend the Ft. Wayne - IPFW and Coliseum Holiday Inn to everyone.
October 16, 2014
Rated 3.0 out of 5.0 by Bj10420 Renie/Friend Wedding 10/11/14
We only came there for the wedding of our Niece. The front end ladies were actually more polite and helpful than anybody. Never ever saw a Hotel Mgr. If it were the young man that was out smoking and smelt of smoke when I was asking for a Bandaide for my daughter, then I think you need to look for a more impressive Person for the job. Our family I know brought quite a bit of money to your hotel for this weekend. The drinks were weak, in the Lobby, you have coffee but, you should offer Decaf. for your older cliental, the breakfast was terrible. If it had been set up in the room that we were suppose to get it may have been better. But, to have to go,from Reaturant to another roon through a long hall way then your food is cold!! The room that we were suppose to get was for 30 people. More food that you had available for us. You ran out of milk, eggs, fruit, bread was hard. We ate but not $30.00 worth of food. We had 2 adults and 1 child. My husband ate 1 plate, my daughter was going to eat cereal but you only had Fat Free Milk, so she ate 1 pancake, 3 sausages, and 1 piece of bacon. I ate the last of the fruit, 4 pieces of bacon, with a cup of coffee. I think! Too much confusion on where to go and what to do. Young boy did most of the last minute sitting up, and the waitress did nothing with helping to get food out for starving people. They just wanted to make sure everyone was charged the right amount. I went back and forth 7 times trying to get my child milk and two others milk. If I had been the Parents of the kids getting married and I paid for 14 + people for Breakfast and had to sit the room up for 30 people...somebody would be looking for a New Job! The room was the Best thing about the entire trip there...I could have sted in bed forever. Service and food was TERRIBLE!!
October 15, 2014