Rated 4.2 out of 5 by 68
Rated 5.0 out of 5.0 by MichaelL10 Clean and refreshing
Room was very comfortable and I recommend this Hotel to anyone!
February 12, 2014
Rated 4.0 out of 5.0 by LoisLouLou Upgrade Refused
We are an IHG member of the Platinum Elite status. One of our membership benefits is to be automatically upgraded on our rooms at check in if available. When we checked in Carlos refused to upgrade us and kept saying that we booked a regular room so that is what we were getting. Then he refused to give us a rollaway. The room was very nice and comfortable. Not real big, but clean and nice. We did not eat at the restaurant.
February 6, 2014
Rated 5.0 out of 5.0 by UD4711 Excellent Hotel
Lovely room , staff, very good experience. will stay again
February 3, 2014
Rated 3.0 out of 5.0 by Cougarpines Good Location
Hotel is in a good location for what I am usually staying for. However, it used to be a lot nicer just a few years back when I first stayed. It seems some of the rooms are beat up a little bit and the bathrooms have cheap patch work for repairs. The carpets in the rooms could use a deep cleaning as well. The hotel staff is freindly and professional. A simple beer in the lobby is over $5 though; are we at the Cowboys game? Overall not too bad, but this property has declined a bit.
February 3, 2014
Rated 3.0 out of 5.0 by SBella Great Hotel but the TV reception
I like this hotel and its location. I have stayed here a few times. A year ago I had told the manager that they need to fix their TV's as the TV in my room was unwatchable. Two other individuals at the bar said the same thing. One year later I return and the TV issue has not been fixed. It is not a good thing when you want to relax in your room and not one channel is watchable. This would be a good hotel to stay at ...if the TV situaiton gets handled.
January 15, 2014
Rated 4.0 out of 5.0 by Squad 7 Business Stay
Sound for ABC HD channel has not worked for over 6 months or more with my visits since mid 2013. Picture but no sound. Unfortunately, it's one of my favorite channels.
January 12, 2014
Rated 1.0 out of 5.0 by Rellmusic Hair, Hair, Hair!
After checking in...when we entered our room to check out our sleeping accommodations we found several long strands of hair in the tub, sink and behind the toilet. After notifying Carlos at the front desk he immediately moved us to another room and upgraded us to a suite...upon moving to the suite we also found long strands of hair on the comforters and again in the bathroom sink. We didn't feel like moving again so we just removed them ourselves. Before we checked out the following day the housekeeper walked in on me while I was in the restroom (her excuse was that she was told we had checked out). After learning of our issues at checkout...Christina took a percentage off of our stay. Overall, staff was great...beds were comfortable...and hotel was peaceful...however furniture was a bit scuffed and beat up.
January 9, 2014
Rated 5.0 out of 5.0 by arfrc breakfast
I am an Platinum Elite IHG Rewards Club member and asked for a breakfast coupon and was denied ? which went to breakfast anyway
and noticed outher people were given a coupon. I have stayed at other Holiday Inns and were given a coupon.
January 7, 2014