Rated 4.3 out of 5 by 48
Rated 4.0 out of 5.0 by SassyDee Great Breakfast
Hotel was very clean and easy to find. Great staff. Would not recommend due to location. Next to major interstate and very busy highway. Very noisy! Could not get air to run on continous to block noises. Bed was firmer than what I like. Great breakfast but it is not complimentary! I would not stay here again!H
October 8, 2013
Rated 5.0 out of 5.0 by mick65 Excellent hotel
Great front desk staff. Room very comfortable. Stayed one night and would recommend. Only negative was room service. We ordered dinner and after a very long wait we called back. They said they were sorry that it had taken so long and they gave us the meal for free. I appreciate the courteous way they handled the problem.
October 6, 2013
Rated 4.0 out of 5.0 by Riaa Clean room/comfortable bed
Staff friendly and helpful. Facility clean and new looking Rooms on the small side, but nice. Missed the complimentary coffee that is offered in the lobby of many other similar hotels......
October 4, 2013
Rated 5.0 out of 5.0 by NickyB Here for a conference
Extremely helpfull staff, very clean, decent food! Would highly suggest this as a place to stay!
September 24, 2013
Rated 4.0 out of 5.0 by Microphone13 Will stay again
I liked this hotel. Room was very nice and bed was very comfortable. Nice staff at check in.
September 24, 2013
Rated 4.0 out of 5.0 by DBNF Friendly Employees but Uncomfortable Pillows
The employees at this hotel were friendly and accommodating, even going out of their way to assist our family when some of us were sick. We interacted with employees from the front desk, housekeeping, engineering, and food & beverage servers...all provided excellent service. The pillows on the beds are extremely thick and very uncomfortable.
September 13, 2013
Rated 5.0 out of 5.0 by wearytraveler1972 Excellent staff
This is my second time staying at this property.
The staff both times were very friendly and easy to deal with.
Food and Beverage is average and in line with most hotels.
Rooms are very clean and I got a good night sleep
September 9, 2013
Rated 5.0 out of 5.0 by LGT1 Wonderful Staff
From the maintenance technician to the front desk staff to the breakfast and dinner personnel and even the Assistant General Manager the attitude is the same. It is always a smile, a welcome, a how is your day and is there anything we can do for you. I have stayed at this location several times over the last few months and the staff is consistently excellent. During those stays I have encountered others that work at the company I do that range from ones that work in the field to those in upper management. I never hear any of them with a bad word for this hotel. No matter how nice a facility is this can’t happen without a staff that is committed to the guests of the hotel.
August 30, 2013
Rated 5.0 out of 5.0 by camayer1 Best Staff Ever
I have been a Platinum member for over 8 years now and I have to say that in all the IHG properties I have stayed at the staff at HI Fort Worth North - Fossil Creek are truly the best.
The rooms and overall condition of the property would bring me back again and again but it is the staff that sets this property apart from all others.
I would never stay anywhere else when visiting the Fort Worth area.
August 30, 2013
Rated 2.0 out of 5.0 by Hotroom Fair hotel
Water pressure was really low. A/C would kick on and off all night. It would only turn off for less then ten minutes. A/C was working really hard to keep room cool. Temp outside was under 97deg.
August 28, 2013
Rated 5.0 out of 5.0 by Texasusa Convenient yet quiet.
Rooms are clean updated and wonderful beds. Front desk staff were all just lovely friendly efficient people. Convenient to 35 west and Alliance yet very quiet.
August 16, 2013
Rated 4.0 out of 5.0 by Justsayin2 Nice clean place
Liked the indoor pool and the clean rooms. Could use work on the elevators and workout room.
August 13, 2013
Rated 5.0 out of 5.0 by fabe27 Very Pleased
I travel for work quite a bit and try to stay at Holiday Inns if possible. This one was fantastic. Everything was incredibly clean, the staff was very friendly and the rooms were very nice. I would definitely recommend it if you are in the Fort Worth area.
August 6, 2013
Rated 4.0 out of 5.0 by Jay45 Good Value If You Need Central Location
The hotel is new and not so close to the construction that is plaguing much of the adjacent area to the north and east.
However, it is near the middle of town so traffic might be a hassle. Try going in and out during the middle of the morning or the middle of the afternoon if you must.
The rooms were average size but clean, with comfortable firm beds.
Seating at the hotel restaurant is a bit limited. But the food was good. We had breakfast and dinner. And the staff was very friendly and efficient.
I left my iPad at the table after breakfast, and the waitress quickly and quietly put away until I returned to get it. I could see they had a stash of gadgets waiting to be claimed. So obviously they've got good people and good management who try not to allow any hassles.
July 28, 2013
Rated 5.0 out of 5.0 by TTHOMSON54 WONDERFUL
VERY EASY TO FIND...GREAT PLACE..GREAT STAFF..I COULDN'T FIND A BETTER PLACE..
July 26, 2013
Rated 5.0 out of 5.0 GREAT PLACE TO STAY
the rooms were more than we expected, we were there for the Willie Nelson 4th at Billy Bob's, the only drawback was the suttle van only ran until 6:30 and it was a $20.00 each way cab ride.
the location is a little north of everything but for the price and the good times.........we will stay there again
July 11, 2013
Rated 5.0 out of 5.0 by micki59 Great place to stay!
This is a very nice an affordable place to stay. The staff was very nice and friendly, and the room was clean and luxurious. I will definately stay here when in Ft. Worth.
July 10, 2013
Rated 5.0 out of 5.0 by GoHuskers Six Stars if allowed!
Everything about this hotel was great; couldn't have asked for anything more! Front desk was very helpful and the room was excellent. My wife and daughter are very thorough with their check-in inspection and could not find anything wrong/questionable with the room. Will definitely stay here again.
July 7, 2013
Rated 1.0 out of 5.0 by oklahomaresident Ridiculous Stay
We were first given a room on the second floor where there was a stench as soon as we got off the elevator . We got to the room and it was not ready. So the desk clerk apologized and she put us back on the second floor (we told her about the stench) We got to the new room and the refrigerator wouldn't work and the door to the room looked like it had been kicked in, it was bad enough that you could see through the crack of the door and see the carpet and the wall across the hall. So we went back down stairs and told the clerk we did not feel safe there. So, she put us on the 4th floor in a room. The room was dirty but thats where we stayed...you could stand in the room and look at the bathroom door and see marks, dirt, etc. The headboards were dirty, the lampshades had cob webs on them, the carpet didn't look like it had been cleaned. If we could have found somewhere else to stay the night we would have left.
July 1, 2013
Rated 5.0 out of 5.0 by David401 Outstanding and Helpful Staff, Comfortable Rooms
I've stayed at this Holiday Inn quite often over the last 4 years. It's a very new property, about 5 years old I believe, and I highly recommend it. The staff is outstanding and so very helpful and friendly, especially Kristina, Jessica, Chelsea, Gulmira, and others whose names I may not recall. I have tried other hotels closer to where I'm working and would rather drive 40 miles each way to stay at this hotel. Saving 10 or 20 miles driving isn't worth sacrificing the quality and service provided at this Holiday Inn. Great job !!
June 19, 2013
Rated 5.0 out of 5.0 by AustinGal My favorite place to stay in Ft. Worth
I've stayed at almost all the surrounding hotels and this one by far is the best. It's clean, has a restaurant, room service and all the amenities. Location is 5-10 minutes from everything. Since staying here, I choose it every time -- I travel to Ft. Worth about 4x a year.
June 10, 2013
Rated 5.0 out of 5.0 by Petef33 Great experience
This is now our fourth visit to this hotel while in DFW, and as in the past we cannot speak highly enough of the service and the staff, who have been extraordinarily friendly , courteous and helpful, they have truly made our visit to the US and Dallas a real pleasure.
Pete and Connie
June 5, 2013
Rated 5.0 out of 5.0 by stack Excellent!
Outstanding staff service, made me feel welcome at all times!
May 29, 2013
Rated 5.0 out of 5.0 by Borne Home away from home
Every staff member has contributed to my feeling at-home for each part of my day. I stay at this establishment each work week, the staff knows me by name, the GM goes out of his way to see that I'm happy, and the rooms are impeccably maintained. Walking through the doors each Monday relieves the weekly trauma of working away from home.
To the staff of this hotel,
May 24, 2013
Rated 5.0 out of 5.0 by Petef33 The room and bed were very good
I would recommend this hotel to any one good location , great ammenties, and the staff were fantastic and very helpful
May 14, 2013
Rated 2.0 out of 5.0 by Rich123 Comfortable rooms but breakfast service bad.
The rooms are very accomodating and comfortable. The front desk staff are very good. I had a problem with the breakfast staff. The breakfast buffet was not ready so had to order from the menu, does not help when in a hurry. I had a waitress that was new and did not know what was going on. She took my order but she walked around with my plate trying to find who it went to, by the time I received it the eggs were cold. I have stayed at this hotel before and did not have this problem, hopefully this was just one bad day. The small fitmess area is not very good either. They have a treadmill and the rest of the equipment is not much better.
May 1, 2013
Rated 5.0 out of 5.0 by PlusOne Extremely friendly and the room was great.
I had a two week extended stay in Ft. Worth and when I return for any business I will stay at the Fossil creek Holiday inn. My room was perfect for travelers. A kitchenette, living/common area and desk for work and a very comfortable bed.
April 23, 2013
Rated 5.0 out of 5.0 by Ruby562 Comfortable room with plenty of space.
Had a great stay and would recommend this place to family and friends.
March 22, 2013
Rated 3.0 out of 5.0 by pkgoo Restaurant
I had dinner for my first night stay, where I had the chicken strips and a glass of wine. The service was painfully slow! I just looked at the bill and they show $8 for gratuity, for a $15 meal??? I would have left only $2, if that, after the slow service.
Unfortunately, I did not take a receipt from the dinner that night, after I signed it to my room. It appears from other reviews that you really need to pay attention to the billing at this place. I called and asked for a receipt from the meal and still waiting for the email.
March 18, 2013
Rated 1.0 out of 5.0 by 0101 Beware if you pay CASH!!
I reserved two rooms with my credit card and ask when my card would be charged. The front desk said it would be charged when we checked out. I decided to pay mostly cash for the two rooms except for like 30 something dollars, which I put that on my card. I even made the comment to the front desk " my card will not be charged... correct?" He said correct and gave me the receipts and showed me what he did. When I got home and checked my account..... $270 dollars was taken out. I called them and they said it was a hold! I said that I already stayed in the room and already paid cash for it. She told me it would go off in a couple of days. It has been 3 DAYS and it has not been taken off. So more or less I have I am out $540.00 instead of $270. I just wish that they would have told me that after I stayed and after I paid cash that my card would still be charged...then I would have just put it on my card to begin with. I know things happen....but I would rather of had bad service then to be BROKE ! Still havent received my $$$$$!!
March 6, 2013