Rated 4.2 out of 5 by 68
Rated 5.0 out of 5.0 by Lorne123 Awesome Staff
Ashley and Carlos always take excellent care of our entire Boeing team and we appreciate all that they do.
January 4, 2014
Rated 4.0 out of 5.0 by dobbinschp Ft. Worth
TV had very poor reception
Could not regulate thermostat
Staff extremely friendly
January 3, 2014
Rated 4.0 out of 5.0 by TravelProWorldWide Excellent Service
The hotel was quite full when we got there but the front desk manager, Kristina, took excellent care of us. She found us connecting rooms and helped me use my points to get the room. It was a long process due to having to call Holiday Inn offices, but she kept working on it so I could use my points for the rooms.
During breakfast the staff kept checking on us to make sure that we were doing well. We used the buffet, but the still brought our drinks and made sure we had everything we needed and wanted.
The rooms were clean. They are slightly outdated, but quite serviceable and roomy.
January 1, 2014
Rated 5.0 out of 5.0 by Renzo great sevice
the staff here is very nice I would recommend this holiday inn to my family and friends.
December 30, 2013
Rated 5.0 out of 5.0 by AKABH Exceeding Expectations
Traveling unexpectedly during the holidays, we choose this Holiday Inn for the indoor pool and proximity to our route. The staff was amazing, voluntarily put together stockings for our children to receive on Christmas Morning. The room was very clean, the facilities were all in excellent condition, every detail seemed to be kept with delicate care. Highly recommended!!
December 28, 2013
Rated 3.0 out of 5.0 by CCbrownie Disappointment for a very good chain hotel.....
Room was not cleaned very well upon arrival to room. No hot water for the entire visit. Recommend that the hotel do a better walk thru of rooms and get things to working correctly. Not likely to return or even recommend.
December 26, 2013
Rated 4.0 out of 5.0 by Becky82 Christina
We stayed in your hotel Thursday-Saturday nights of last week coming from Ca to Ft. Worth for my mothers funeral. I wanted to let you know that Christina went above and beyond in excellent customer service for me several different times. Particularly helping me to have all the family together in one hotel as some of your hotel were fully booked out. I appreciate her calmness, cheerfulness, efficiency and competency. Her professionalism mixed with human compassion made our stay so much more pleasant and helped smooth any complications that arose in our schedule or plans. You should know she is an excellent employee and represents your company well.
December 17, 2013
Rated 3.0 out of 5.0 by jaygoflounder pillows and dining were both lacking
I think this was at one time an express but they wanted to add a bar so they switched to a holiday inn and had to sell food too. the breakfast buffet is 12.00 plus tax and gratuity (2.07) making it a 15.00 breakfast which would have been free if it were an express still. The first two nights the king bed pillows were small lumpy and flat. I spoke with the front desk and they said their new pillows had just come in and they were king size and queen size. She went on to say the order had only taken 6 months to receive. so with the pillow thing solved sleep wasnt an issue anymore. Breakfast is more affordable at the mcdonalds across the street
December 16, 2013
Rated 4.0 out of 5.0 by Sjcharti Good place to stay
It's a nice hotel with easy access off of i35. Easy to get to with a few eating establishments close by. A little distance from downtown. Hotel isn't bad over all. Very nice conference rooms and staff.
Bar is so so, depends on the bartender and is a little pricier. Breakfast is pretty good.
December 14, 2013
Rated 5.0 out of 5.0 by DIANNE2013 Frozen in at Holiday Inn Express
I made my trip to Fortworth during the snow & ice storm 11/6-11/9. I was very impressed with the way the staff pulled together even spending overnight because other staffing couldn't get to work. Desk clerks were cleaning rooms, bartenders were bussing tables. All with a great attitude. The food was better than most restaurants I've been to & I might add I'm a chef myself & tender to critique food everywhere I go. (Sorry , just can't help it.) The rooms were very clean, the décor was classic, the beds were so comfortable they make you forget your not in your own bed at home. The only things I can count off for was desk clerk "Carlos" who had a bad attitude & very unfriendly & short. The vending machines were empty and we couldn't get out to get food. Had to wait until 5pm when the restaurant opened. And I would have liked more sand or something on the ice at the front door & walk ways in the parking lot. I will use this hotel again if I don't have to deal with Carlos.
December 12, 2013
Rated 5.0 out of 5.0 by Traveler1957 Front Desk Staff
This has to be one of the best Holiday Inn hotels I have ever stayed at. Besides it being a beautiful property the staff is really what made my stay worth while. Carlos and Ashley made my stay pleasant by helping me out with everything I needed. Kristina the Manager was also very professional.
The rooms were very clean and I enjoyed the full service restaurant and bar. I would highly recommend this hotel.
December 11, 2013
Rated 5.0 out of 5.0 by Chancellor08 Great rooms and service
I had to stay for 3 nights due to weather relations. Great experience, very friendly and helpful staff !
December 10, 2013
Rated 5.0 out of 5.0 by Gilloza87 Great stay
Great stay never disappointed. Been using them for a long time with multiple coworkers. Never disappointed in their stay or mine.
December 3, 2013
Rated 5.0 out of 5.0 by GiGi03 Nice and clean!
Nice property, well maintained and convenient for our purpose in ft. Worth.
November 27, 2013
Rated 4.0 out of 5.0 by Bartholomeu Sunday morning breakfast
The subject was disappointing. At the bkfst buffet I did not discover that the eggs, bacon, and potatores were not warm at all.
They were cold.
The waiter had to be requested/reminded that we were in need of another cup of coffee.
The lights above the booth tables were not turned on until everyone had almost completed their breakfast.
The waiter and chef seemed indignant that I would complain.
So, Sunday morning breakfast buffet was rather unpleasant.
November 23, 2013
Rated 5.0 out of 5.0 by mcasey Customer Service is 5 Star
I drive way out of my way to stay here, the quality of service you receive as soon as you step threw the door makes the stay very desirable,
November 11, 2013
Rated 4.0 out of 5.0 by Monte402bb Dinner
Went to the dining room for dinner and no one present at 2000hrs. Waited almost 20 minutes to even see a waiter then when I ordered he disappeared, didn't bring my drink and showed up 20 minutes later with my food and still no drink. The drink was a coke so it had nothing to do with the bar. The dining room had several tables that were dirty and nothing cleaned off the tables for the duration of my meal. The remote control for the TV's sets at the side tables was covered with food. Will not be eating at another of your hotels.....
November 2, 2013
Rated 5.0 out of 5.0 by Carlah Excellent location and price!
My husband & I were both very pleased with the value & location of this Holiday Inn. The front desk and restaurant staff were all very pleasant & helpful. The rooms were comfortable enough although I would have liked a larger bathroom. Overall we would stay at this property again because of the location & friendliness of the staff.
October 30, 2013
Rated 5.0 out of 5.0 by RB37 Great Hotel
I've stayed at this location a few times now and am impressed with the overall quality. Each time I've had a different room, each very clean and comfortable. This hotel is also very quiet which allowed for quality rest. The staff from the front desk to the kitchen were polite and friendly as well. Thanks for a great stay. I'll be back.
October 24, 2013
Rated 5.0 out of 5.0 by JoeS65 Above Expectations
Hotel was above average for a Holiday Inn. Convenient location.
October 19, 2013
Rated 4.0 out of 5.0 by SassyDee Great Breakfast
Hotel was very clean and easy to find. Great staff. Would not recommend due to location. Next to major interstate and very busy highway. Very noisy! Could not get air to run on continous to block noises. Bed was firmer than what I like. Great breakfast but it is not complimentary! I would not stay here again!H
October 8, 2013
Rated 5.0 out of 5.0 by mick65 Excellent hotel
Great front desk staff. Room very comfortable. Stayed one night and would recommend. Only negative was room service. We ordered dinner and after a very long wait we called back. They said they were sorry that it had taken so long and they gave us the meal for free. I appreciate the courteous way they handled the problem.
October 6, 2013
Rated 4.0 out of 5.0 by Riaa Clean room/comfortable bed
Staff friendly and helpful. Facility clean and new looking Rooms on the small side, but nice. Missed the complimentary coffee that is offered in the lobby of many other similar hotels......
October 4, 2013
Rated 5.0 out of 5.0 by NickyB Here for a conference
Extremely helpfull staff, very clean, decent food! Would highly suggest this as a place to stay!
September 24, 2013
Rated 4.0 out of 5.0 by Microphone13 Will stay again
I liked this hotel. Room was very nice and bed was very comfortable. Nice staff at check in.
September 24, 2013
Rated 4.0 out of 5.0 by DBNF Friendly Employees but Uncomfortable Pillows
The employees at this hotel were friendly and accommodating, even going out of their way to assist our family when some of us were sick. We interacted with employees from the front desk, housekeeping, engineering, and food & beverage servers...all provided excellent service. The pillows on the beds are extremely thick and very uncomfortable.
September 13, 2013
Rated 5.0 out of 5.0 by wearytraveler1972 Excellent staff
This is my second time staying at this property.
The staff both times were very friendly and easy to deal with.
Food and Beverage is average and in line with most hotels.
Rooms are very clean and I got a good night sleep
September 9, 2013
Rated 5.0 out of 5.0 by LGT1 Wonderful Staff
From the maintenance technician to the front desk staff to the breakfast and dinner personnel and even the Assistant General Manager the attitude is the same. It is always a smile, a welcome, a how is your day and is there anything we can do for you. I have stayed at this location several times over the last few months and the staff is consistently excellent. During those stays I have encountered others that work at the company I do that range from ones that work in the field to those in upper management. I never hear any of them with a bad word for this hotel. No matter how nice a facility is this can’t happen without a staff that is committed to the guests of the hotel.
August 30, 2013
Rated 5.0 out of 5.0 by camayer1 Best Staff Ever
I have been a Platinum member for over 8 years now and I have to say that in all the IHG properties I have stayed at the staff at HI Fort Worth North - Fossil Creek are truly the best.
The rooms and overall condition of the property would bring me back again and again but it is the staff that sets this property apart from all others.
I would never stay anywhere else when visiting the Fort Worth area.
August 30, 2013
Rated 2.0 out of 5.0 by Hotroom Fair hotel
Water pressure was really low. A/C would kick on and off all night. It would only turn off for less then ten minutes. A/C was working really hard to keep room cool. Temp outside was under 97deg.
August 28, 2013