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Rated 3.3 out of 5 by 106 reviewers.
Rated 4.0 out of 5.0 by Summer in Frankfurt There is so much to do in this area and this is an easy hotel in which to stay and have a home base. Close to the airport, which is great. Easy to get into the city and out on the autobahn for seeing the sites. The staff, especially Jeremy, were very helpful and friendly to all patrons. The air conditioning isn't all that great, but is it anyplace in Europe? At least there was some and we could sleep with the windows closed. The bed was very comfortable, bathroom and other areas clean, tidy and well stocked. A nice stay while waiting for out flight out. August 1, 2014
Rated 3.0 out of 5.0 by Good hotel The location of this hotel is around 1.5 miles from the nearest train station, it's in the outside of the city. Although we walked to the station, we didn't feel safe walking the road at night. If it's night and dark, better take a taxi from the station to the hotel, or the hotel shuttle can pick you up at the station if you let them know a time (I think they charge 6-8 euros). Very clean hotel. Be aware, hotel's A/C doesn't cool the room, it's just fresh air. I called the front desk and they said that is standard in Germany, I assumed this is because of the short summer (anyway, it didn't get very hot). I would recommend this hotel, but next time I would stay closer to the city center. July 30, 2014
Rated 3.0 out of 5.0 by Retro Airport Hotel This opulent 1980s hotel made me feel like time had stood still. My children described the appearance as, "just like the inside of the Titanic". Everything was clean and the staff were friendly. I would caution guests with disabilities to avoid this hotel because of the narrow, heavy doors to hotel rooms and the very small and narrow, but fancy, elevators. Summer months may not be the best time to visit this hotel due to a very weak air-conditioning system. Our rooms were stuffy and warm. We went to the hotel restaurant for dinner and the food was not very good. The shuttle service to the airport is very helpful and we had no problems using this. July 26, 2014
Rated 1.0 out of 5.0 by Verschlimmerung des Hotels Sehr geehrte Damen und Herren, wir sind bis jetzt jedes Jahr in Ihrem Hotel gewesen und es war immer alles bestens. Leider kann ich dies nicht für dieses Jahr bestätigen. Ich musste jeden Abend anrufen und bitten das man mir Handtücher aufs Zimmer bringt. Eigentlich gehört dies zum reibungslosen Service: Handtücher auf dem Boden - neue Handtücher ins Regal. Zum leid war meine Minibar unbenutzbar, sie war zugeschraubt, obwohl ja die Zimmerausstattungsbeschreibung mit Minibar ist. Das allerschlimmste war jedoch das Essen im Restaurant. Das Frühstück war gut. Aber das Abendessen sehr schlecht. Wir haben am ersten Abend nur halb rohe Schweinesteaks bekommen, haben 4 x diese zurückgegeben. Das geht nicht Schwein muss durchgebraten sein. Die Nudeln sowas von verkocht, die reinste Pampe und geschmacklich nicht gut. Wir dachten das wäre viell. nur am 1.Tag, wollten am 2. Tag dem Restaurant noch eine Chance geben. Es kam noch schlimmer, es gab für € 17,50 !!! Rote oder weiße Bratwurst und diese waren alle verbrannt!!! Die Nudel wieder zu einer Pampe zusammengeklebt. Darauf hin haben wir das Restaurant verlassen und mussten mit hungrigen Kinder uns schnell ein anderes Restaurant suchen. Was ist geschehen? Als das Hotel noch zur Holiday Inn Kette gehörte war es ein sehr gutes Hotel mit ausgezeichnetem Service und einer sehr guten Küche. Schade das Sie dies nicht so weiterführen. July 24, 2014
Rated 5.0 out of 5.0 by Business stay I thought this Holiday for an over night stay worked to be able to catch a flight in the morning. The only thing that did not work well is how long it took to check in and the morning breakfast. The hotel had a JW conference in the area which meant it hit capacity for staff support. I was disappointed by the air condition in ability to cool the room. But I think this must be standard fare in Germany. The other hotel i stayed at he ac performed the same way. But even with all this I would probably use this hotel for my over night stay. July 21, 2014
Rated 5.0 out of 5.0 service not many people in hotel so dinning room was closed and meals served in bar. restaurant hostess, however did a great job! July 10, 2014
Rated 5.0 out of 5.0 by Recent Short Stay The staff were friendly and helpful - always a plus. This place was a sharp contrast to the Holiday Inn CDG that we used for an overnight stay 8 days later - service was not friendly or helpful. Highly recommend the Frankfurt property. We did not eat or drink, so I cannot comment on that. July 9, 2014
Rated 5.0 out of 5.0 by outstanding service ,relaxing stay. Really liked this property and the bucolic setting.. The hotel ,while and older property, guessing built in early 70's, was very clean and the beds very comfy,good sleep.. The AC is a little iffy but you can open the large windows and in Germany most of the year this is fine.. The airtraffic is a little noisy but it did not really bother me.at night. The food and drink offerings are good and reasonably priced for an airport property.The front desk staff do an excellent of checking -in and out and solving problems or concerns. .They are very friendly, and very helpful. July 7, 2014
Rated 4.0 out of 5.0 by Flughafennahes Hotel mit Park, Sleep Immer wieder gerne im Vorfeld eines Abflugs vom Frankfurter Flughafen July 7, 2014
Rated 3.0 out of 5.0 by Everything good negated by poor air conditioning The air conditioning in the room was really quite poor. The AC mechanic did come and fiddle with the AC but to very little effect. July 4, 2014
Rated 4.0 out of 5.0 by Great hotel! Before choosing this hotel, I read some reviews that weren't too positives. This hotel was still pretty close to the venue I was supposed to go to so I still decided to choose it. To my surprise, this hotel was actually very good. The staffs are all very welcoming and kind. The room was clean and the bed was really comfortable. I did not sleep too well because of the airport being quite near which is quite logical when the name of the airport is "Frankfurt AIRPORT - North". If I have another chance to go to Frankfurt, I will definitely use this hotel again. July 3, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great value The general level of comfort in this hotel is consistent with what one would expect from a Holiday Inn Hotel, it is excellent value for money. However bearing in mind the remote location and that thee are few local options for eating outside of the hotel; the selection of food in the restaurant is appalling. There was no a la carte service and the buffet selection was poor. The alternative which is to eat in the bar, is OK for a very few number of nights but the selection of food in the bar is very limited, so if you are staying multiple nights you will be disappointed. June 30, 2014
Rated 3.0 out of 5.0 by Mediocre dinner service Spent two nights, first night restaurant was fully booked, second night, I arrived around 21:15, but restuarant was already closed! So both nights, only meal service from the bar was available, and that was really not very good. June 30, 2014
Rated 4.0 out of 5.0 by Stay - June 2014 As a Platinum Ambassador of IHG I stay often in the chain of hotels. I found the hotel to have a great value at a really good price. It is a bit out of the city, so traveling there by car made this hotel a great option. Rooms are a bit dated, but overall a good experience. Already booked my next business stay there. June 27, 2014
Rated 5.0 out of 5.0 by 入住感受 法兰克福机场假日酒店,环境非常好,就是过往飞机的噪音有点吵,我是皇家大使卡会员,酒店给我升级到了行政房,给了免费的wifi,还给了额外的免费停车待遇,服务员都很热情,房间整洁舒适。 June 24, 2014
Rated 5.0 out of 5.0 by Acceptable busines hotel It met my expectations for a Holiday Inn airport property. June 21, 2014
Rated 5.0 out of 5.0 by very pleasant stay very comfort stay, it made my 12 hour lay over in Frankfort doable! June 14, 2014
Rated 2.0 out of 5.0 by NO A/C ON A HOT NIGHT A/C not able to cool the room......It was very uncomfortable all night.... Management should have checked these comfort issues before renting out the room. If a/c is not working do not rent that room. June 13, 2014
Rated 1.0 out of 5.0 by muss man nicht haben Mein Hotelaufenthalt ist geschäftlich geprägt gewesen. Ich war enttäuscht über diese Hotelanlage und konnte nicht fassen, dass so ein schlechter Service geboten wird. nicht zu empfehlen - ohne Worte. June 9, 2014
Rated 3.0 out of 5.0 by Für Flugzeugfans ein Muss, für alle anderen..... Für Personen die mit 6 Stunden Schlaf (zwischen 23:00 Uhr und 5:00 Uhr) auskommen, und nicht gern gut essen ist dieses Hotel empfehlenswert. Das Personal ist in allen Kategorien unterwegs. Super war der Barmann. Da hat alles gestimmt. June 9, 2014
Rated 5.0 out of 5.0 by Wunderbar! Jederzeit wieder und nur zu empfehlen! Zimmer war sauber, alles funktionierte. Freundliches und zuvorkommendes Personal! Freundliche Grüße June 8, 2014
Rated 1.0 out of 5.0 by Terribly Stay Rooms without air conditioning, poor support with staff and dinner was not prepared properly. June 6, 2014
Rated 4.0 out of 5.0 by Praktisches Hotel Habe eigentlich in Ihrem Fragebogen alles beant-wortet und kann nur wiederholen, dass das Hotel gut gelegen ist, praktische Anfahrt hat und man schnell am Flughafen sowie in der Stadt Frankfurt ist. Alles ist soweit in Ordnung. June 4, 2014
Rated 5.0 out of 5.0 by Great Service Check in was very efficient and fast. The only thing I would change is the shuttle telephone to contact hotel for pickup. June 2, 2014
Rated 2.0 out of 5.0 by slow service long waitings Waiting in line for felt like 40 min. for checked in, with two people in line front of oneself. First thing noticed when getting into the room, was an open bottle of water on the table!,... Question pops up: How was the cleaning of the room? In the morning one staff person knocks on the door, in the next second he is already opening the room door, ...!! Paying for the parking, let’s say it’s acceptable, since you know already when you book the room. Nice space room, lots of programs on TV, the internet works fine, when speaking with the people on the counter; meticulous and kind. May 28, 2014
Rated 4.0 out of 5.0 by Business trip An excellent welcome and recognition of club status. It was good to see that new equipment had been put in the mini gym but the steam room was shut off. Not sure why. I did find the 20 Euro outside car parking very expensive. May 1, 2014
Rated 1.0 out of 5.0 by Comfortable Rooms but Poor Service, No value for Money Poor reception at the Front Desk , very poor quality of Restaurant and staff especially in Bar was unprofessional ... though being business hotel , almost every service was charged like Internet and Airport shuttle ..... far better options are available compare to this facility April 15, 2014
Rated 2.0 out of 5.0 by Too expensive! The structure and the rooms are not so new and big and without insonorization, you can hear your neighrough snort! Breakfast is normal, but the rate was too high for the quality! April 8, 2014
Rated 1.0 out of 5.0 by Room dirty, dusty and unfriendly service The rooms need serious cleaning. Dust everywhere. Maybe its time to renovate. Message to frontdesk: you are not at the Banyan Tree. Keep your arrogance at home please. March 31, 2014
Rated 3.0 out of 5.0 by Airport hotel in Frankfurt Although this is advertised as an "airport hotel" it is 10-15 minutes away from the hotel. There is a shuttle bus but it took nearly 30 mins to arrive from calling letting the hotel know I needed picking up. My room was on the side of the hotel close to a railway line so the noise of trains passing was an inconenience. The service in the bar/restaurant was slow although the food quality was acceptable. March 27, 2014
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