Rated 3.8 out of 5 by 182
Rated 5.0 out of 5.0 Great Service, breakfast was very good, place is clean
Jessie was great at the front desk. he was very attentitive. Food vary very good. Pool area rooms were noisy buy understandable with kids in it.
December 17, 2014
Rated 5.0 out of 5.0 by DawnEF They will make things right
I had stayed at this property in the past and there was an issue with the stay. Management went above and beyond to make things right. They value your business. It is a nice property and has everything you could need. The service of the management team is refreshing in a time when customer service means very little to some. Bravo and thank you.
December 16, 2014
Rated 2.0 out of 5.0 by natureboyrk Average
Great breakfast, quite rooms, pleasant and friendly staff, however door card / door lock malfunctioned multiple times making it very invconvenient to visit the front desk each time i attempted to re-enter my room. Even after the 2nd visit, i was simply reissued a door card without even further investigation of the issue. It wasn't until after my 4th trip to the counter that I was helped further but by that time I needed to get ready to start my day. Nonetheless I was rushed to get ready due to a problem that was brought to the attention of the staff multiple times before
December 15, 2014
Rated 5.0 out of 5.0 by Arlene C Great stay!
Nice work out room, the breakfast was and dinner in the bar was great. Staff very responsive.
December 12, 2014
Rated 4.0 out of 5.0 Good valule for the price I paid
The hotel is an older facility that does not appear to be a built for Holiday Inn facility. The breakfast was good and the beds were comfortable.
December 10, 2014
Rated 2.0 out of 5.0 Odd
Great staff in the evening but the woman at the front desk in the morning barely looked up and said nothing as we left. The room was certainly nice and clean. The oddities - no elevator and despite a seemingly empty hotel, we were booked into a room that was the fuuuuuurrrrrrthest away from the stairs as you could get., down a very, very long corridor. Not that I ever mind walking but seriously, it was ridiculous, almost amusing.
December 8, 2014
Rated 5.0 out of 5.0 by Perfectionist Ease of access
My overall stay was excellant; the only issue is there are no elevators. I am 66 years old; an elevator would have been helpful,
December 5, 2014
Rated 5.0 out of 5.0 by Sped81 Great atmosphere and soft pillows
I recently stayed at the Holiday Inn in Frederick MD and was very impressed. We were just passing through and needed a place to stay for the night. There was a bar for night caps and then a wonderful breakfast area in the morning. Check in and check out were very easy.
December 4, 2014