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Rated 3.9 out of 5 by 282 reviewers.
Rated 1.0 out of 5.0 by terrible stay i think i have written just about everything stating what a horrible experience this was. the grill staff was nice and very efficient but the desk staff rude. the room was a mess. the toilet overflow was not cleaned up at all. i found this to be disgusting. food was not available inside the hotel for lunches. during a storm this was unacceptable. no refidge to keep medicines cold. one set of sheets per room. internet service was very slow. outlets were hard to get to. the beds were fine but did not make up for the mess in our room or other problems. July 3, 2015
Rated 3.0 out of 5.0 by Less than adequate It is OK to stay there, but just never feel like you are welcomed or appreciated for your business. July 1, 2015
Rated 5.0 out of 5.0 by great staff This hotel is exceptional when it comes to service and staff attentiveness. It needs updating, badly. The rooms surrounding the pool are very noisy to where I had to turn my TV up just to drown out the sound. Elevators are a must at any hotel, and this one lacks them. Food is outstanding, with the exception of the sirloin steak, which could not be cooked to our satisfaction 2 times. I would order anything but that. Breakfast is overpriced and not worth it. The manager, Susie, gave my partner 10,000 for the frustration with the steak being prepared wrong both attempts. Awesome! The entry ways from outside to room wings, are not inviting. Overall, I would stay here again, but would request an outer room, away from the indoor pool. July 1, 2015
Rated 3.0 out of 5.0 by no more excuses Our room wasn't ready for four hours after check-in. The keys expired early. For every problem there was an excuse given not responsibility taken. The staff should be retrained to put the service back in customer service. July 1, 2015
Rated 5.0 out of 5.0 by Unique layout The pool balcony rooms were very convenient. All amenities were in room or close. Shops and restaurants near by. June 23, 2015
Rated 5.0 out of 5.0 by Amazing pillows!! I was surprised that, since my last visit several years ago that this Holiday Inn convention center has spiffed itself up. The room was impressive, clean, updated, and very comfortable. Especially loved the pillows and the mattress. The staff was genuinely nice, stable and mature. Everyone was friendly. I have to go to the VA Acquisitions Academy again next month and definitely will stay there again if I can get a reservation! June 23, 2015
Rated 5.0 out of 5.0 by Business Short notice conference to attend in the area and this hotel was able to accomodate me and keep me within my business expenses. Quiet rooms allow for excellent nights sleep and the food is very good, especially the breakfast. June 22, 2015
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