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Rated 4.0 out of 5 by 332 reviewers.
Rated 4.0 out of 5.0 by Nice stay but needs upgrades to room. Overall, a nice stay but would have preferred queen beds instead of full. Bathroom shower curtain would sag to the center of the rod (from both ends). Room temperature was perfect and noise level was quiet. September 30, 2015
Rated 5.0 out of 5.0 by Front desk Nikita, Kateline, and Christine were absolutely wonderful. Great attitude, wonderful sense of humor, and great customer orientation. I can't wait until the additions to the property are made. We had a major wedding party and the dance was outstanding in the banquet room. September 23, 2015
Rated 3.0 out of 5.0 by Pet friendly Would be a very nice hotel with some updates. This hotel does not have an elevator. September 23, 2015
Rated 5.0 out of 5.0 by Nice Location Comfortable, Clean, Courtyard and facility very nice. Recommend staying. September 20, 2015
Rated 5.0 out of 5.0 by Helpful and Friendly Staff, Great Tractor Trailer Parking First of all, I must recognize Lora in Dining. She was the first person in the hotel that showed us kindness and served us our dinner and breakfast. Her friendliness and courtesy makes you feel so at home and relaxed. The second person, which I didn't get her name worked in the kitchen during breakfast as the cook. She was so cheerful and makes a really great and delicious breakfast! The third person is Christine at the front desk. She went out of her way to meet our needs. We had a room preference and needed to extend our stay. She was effecient and quick in solving our issues and she really help put us at ease. The rest of the staff were all friendly and courteous. The parking is great for tractor trailer parking. We had to stay for 9 days and what a relief knowing our truck was not blocking other guests vehicles. Thank you for a wonderful stay! You all out did yourselves! Bravo!!! September 19, 2015
Rated 5.0 out of 5.0 by Great Stay in Frederick This past weekend was our second trip to Frederick and second time at the Holiday Inn Frederick. Our stay was every bit as pleasant this time as the last. I was concerned at first because there was a motorcycle group as well as two wedding parties there but we didn't even know they were there. We were all the way down the hall away from any noise and we were able to sit right down to breakfast without waiting both mornings. The pool on Saturday night was empty except for two children who came in a little after us but they were no problem. The pool area is beautiful and the water is very clean. The staff is very attentive and friendly. The room was clean and the bed was very comfortable. The breakfast buffet has everything on it you could want for a nice, hearty breakfast. We will definitely be back...hopefully near Christmas time. Frederick is a gorgeous town with plenty of shopping, restaurants, etc. This hotel is within walking distance to FSK mall, many restaurants, and a five minute drive to the downtown area. You won't be disappointed staying here. September 16, 2015
Rated 2.0 out of 5.0 by poor quality I travel frequently and feel this hotel at the price we paid delivered a poor quality room. The beds were not great, pillows very soft, and a stuffy room. Decor was old and bathroom amenities not good. The hotel looks worn. September 15, 2015
Rated 5.0 out of 5.0 by Staff made us feel like family! My sister and I had the most enjoyable stay at the Frederick, MD Holiday Inn & Conference Center @ FSK Mall last month. Both of us are of a certain age and have accrued decades of allergies, so we were both pleasantly pleased to have all our concerns met: No mold, animals, smoke/smoking; no chlorine; no dust, perfumes, scents, and no feather bedding! Needless to say this was a long list of "NO's" but the staff complied with each one! In addition, everyone from the Front Desk, the Breakfast Buffet and Housekeeping were outstanding in professionalism and personalitiy. We were not only treated with respect and appreciation, we were made to feel like family! Such a rarity in today's world. A very special thank you to Nikita at the Front Desk, Rene, Mary, and Archana at the Breakfast Buffet for a delightful stay. Sincerely, Florida/Colorado. September 12, 2015
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