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Rated 3.8 out of 5 by 179 reviewers.
Rated 4.0 out of 5.0 by Nice hotel, comfortable room, good location Overall, this is is a nice hotel. I've stayed here on previous occasions and plan to stay here again when business brings me to the Frederick area. The location just off 270 and close but not directly next to the mall is very convenient. September 19, 2014
Rated 4.0 out of 5.0 by Staff Went out of their way As mentioned, the bartender working that evening went way out of her way to get strawberries for my girlfriend. September 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great views of the mountains Steam room is nice, pool is okay and well the hot tub is fine if you're only with one other person. (small) Still, a great place to stay for a bit. September 4, 2014
Rated 5.0 out of 5.0 by Super friendly staff and great accomodations I would stay here again, the staff was very friendly and the ammenities were great. September 3, 2014
Rated 4.0 out of 5.0 by Great stay overall! I stayed here for three days on a business trip. A great stay overall. Fast and friendly service! September 2, 2014
Rated 5.0 out of 5.0 by Conference When I showed up early for check-in my room wasn't ready but the same type room next to it was and I was given that room. September 1, 2014
Rated 5.0 out of 5.0 by Courteous Service Staff was very attentive and ccouteous. We only stayed for one evening. Staff was very helpful in giving us directions. Room was clean. August 28, 2014
Rated 5.0 out of 5.0 by Excellent Stay Comfortable, affordable, good location. I'd recommend this hotel to anyone who visits this area. Nice pool, and workout area, and I hear their building a new salt water pool in the future. August 28, 2014
Rated 4.0 out of 5.0 by Average experience Hotel is an older Holiday Inn, but the beds and pillows are more than acceptable. It is reasonably well maintained. The internet service has also been recently upgraded to above average quality and speed. August 25, 2014
Rated 5.0 out of 5.0 by Awesome The bedding and towels were my favorite; very soft and comfortable! However, I must say that the staff and cleanliness of the hotel was equally as impressive. August 24, 2014
Rated 5.0 out of 5.0 Graet service I would definetely recommend this hotel to my friends and co-workers August 19, 2014
Rated 5.0 out of 5.0 by fun for the kids and great service The stay here was very enjoyable for the kids, swimming in the pool and playing in the game area. The staff was very polite and friendly. August 18, 2014
Rated 4.0 out of 5.0 by Nice overnight The best part of the stay here was the helpfulness of the staff. I had accidentally left my iPad in the hotel room. I realized it after we were 3 hours away. They quickly located it and sent it to me via Fed Ex. The pool was much smaller than pictured on the website, but it was still a decent size. I didn't use the whirlpool, but that is WAY to small for a hotel - I've seen much bigger ones at people's homes. It was a great price for a quick overnight rest from our travels. I would stay there again, but probably not for more than 2 days. It looks like it needs updating. August 14, 2014
Rated 5.0 out of 5.0 by Great place Everything about the hotel was Wonderful from check in to check out. Looking forward to staying there again very soon. August 14, 2014
Rated 3.0 out of 5.0 by Out dated rooms The rooms need to be updated. Also the fitness area needs to be updated as well. I know Holiday Inn does not provide breaksfast. But the cost of the breaksfast is a little high. August 14, 2014
Rated 1.0 out of 5.0 by Will not return to this hotel During my weekend stay with a large group. The hotel hired Armed Sheriff Officers to patrol the hotel the entire weekend. This has never been done before. The event was a social gathering that was for a weekend of fun, but turned out to be very uncomfortable environment with the armed officer’s presence. August 13, 2014
Rated 4.0 out of 5.0 by highly recommended just be careful not to get s room by the banquet hall or pool area August 8, 2014
Rated 5.0 out of 5.0 by Couldn't have asked for more We had an excellent stay. The bed and room were clean and roomy. The halls were clean and smelled good. The pool's temperature was perfect. We had a very relaxing time August 8, 2014
Rated 5.0 out of 5.0 by Staff was great Very cozy and comfortable. Great location and the staff is very nice. August 7, 2014
Rated 2.0 out of 5.0 by Old As Dirt Very old facility, needs major renovation. Staff is very good, otherwise it's like stepping into 1980 again. Great decade, not so great hotel. August 6, 2014
Rated 1.0 out of 5.0 by bad service We were told there was dinner, went to the restaurant and not one person was present. The wifi wouldn't work front desk couldn't help, we were told to come back later. I spent 3 hours trying to get my phone and tablet to work. August 3, 2014
Rated 5.0 out of 5.0 by Great Service and staff Customer service was excellent, really identified my needs and provided great personal, vip-type service. Will be back. August 1, 2014
Rated 4.0 out of 5.0 by A Great Stay! This hotel is a little older and it shows its age in a few ways. BUT, other than that, it's a great place to stay. We were there for 4 nights and had no complaints. The front desk staff are superb, very friendly with a positive, joyful attitude. They instantly made us feel welcome and at home. All of the other workers were also quite friendly; it was a good atmosphere. We had a complimentary breakfast but I personally wasn't crazy about the breakfast food...it was okay, but blah tasting. My wife felt it was passable. I should point out that we did not eat lunch or dinner at the hotel, so we cannot assess the fare available for those meals. During our stay, we did eat three times at the nearby BJ's Restaurant. The food there was incredible. I'd say that the close proximity of that restaurant is also a big plus for this hotel. The mall and many other stores and restaurants are also located all around this hotel. We had a great stay, and I highly recommend this hotel! July 31, 2014
Rated 5.0 out of 5.0 by Super convenient We stayed at the Holiday Inn because our granddaughter had her wedding reception at the Conference Center. Our decision to spend the night rather than drive back to Baltimore afterward was a good one. The facilities for both the reception and for the night's stay were excellent. Spending some time touring Frederick the following day was also convenient because of the proximity of downtown Frerderick to the Conference center. July 30, 2014
Rated 5.0 out of 5.0 by love it One of our Favorite places to stay , they have everything.in and around it . July 30, 2014
Rated 5.0 out of 5.0 by Excellent Hotel There is nothing bad to say about this stay in Frederick, all was excellent. Room, staff, cleanliness, food, just all fantastic. I will make this my hotel of choice on all my trips to Frederick. July 29, 2014
Rated 1.0 out of 5.0 by horible beds and run down The bed was horrible. The hotel is very run down. I know it's being rehabbed but they shouldn't use some of the rooms. Very dissapointed. Cancelled our second night there and went somewhere else. July 18, 2014
Rated 1.0 out of 5.0 by Disappointed Looked forward to visiting Frederick and have stayed at several Holiday Inn but this one was a great disappointment! July 17, 2014
Rated 3.0 out of 5.0 by Hotel not ready for lots of guests? We stayed here for a baseball tournament. The kids loved the pool, mini golf and activities. The rooms were on the small side. We had 4 people in each room and we were not given enough supplies such as towels, soap- when we asked for more, the cleaning crew said they were out. The common areas are beautiful while the guest rooms seem run down. Our AC did not work well. We kept the blinds closed to help get the room cooler but didn't help much. We ate breakfast there on a Sunday morning. By 10 they were out of a lot of food items on the buffet- they were eventually replenished half way through our meal. Any hotel staff we encountered were very nice and helpful. Just seemed like they were overwhelmed with the amount of people there for the weekend. July 17, 2014
Rated 1.0 out of 5.0 by Not as expected My access to the building sadly happened to be a smoking post. There were 5 to 6 unkempt young men hanging out there and smoking while I was coming in and out with my belongings. I felt very uncomfortable and did not feel compelled to go back out to do the other things I had planned to do that evening. Room was overpriced for that experience. July 16, 2014
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