Rated 4.0 out of 5.0 by trucker4him great bed and good service
very happy with stay nice bed channels on tv nice customer service great shuttle to airport..
March 4, 2013
Rated 3.0 out of 5.0 by Alfred56 My experience
I have stay there several times and usually been a pleasant experience. However, the last time I stayed I believe it was a Saturday and there was a birthday party. I believe outside my room as well as other guest rooms. I believe that we as guests should have been forewarn ahead of time, as it was very noisy one could not hear the T. V. or take a nap. It made for unpleasant experience which I felt we should have been compensated
March 2, 2013
Rated 5.0 out of 5.0 by Hendog Service A one!!!
Violete jn morning breakfast area a doll.
Eveing bar server a wonderful person.
February 25, 2013
Rated 4.0 out of 5.0 by Toniamez Hotel Experience
It would be nice if the Breakfast were included or at least bring down the price from $10. I didn't have time for a sit down buffet and just wanted to get something light. Also the dining area was full and there was nowhere to sit.
February 19, 2013
Rated 3.0 out of 5.0 by Fertman64 Fitness center needs attention
I have stayed at this location numerous times over the past couple of years, and one of the treadmills has not been working properly the entire time. It's time that Holiday Inn updated these machines and expanded their fitness center.
February 19, 2013
Rated 5.0 out of 5.0 by racer44 Overnite stay
Always a pleasure to stay. Rooms are comfortable and front desk employees are great. Bartenders could use some customer service coaching from the front desk employees.
February 6, 2013
Rated 3.0 out of 5.0 by MS64 Rooms need updating
Bathrooms are very outdated. Rooms could use upgrade also but not as bad as bathrooms. TV system outdated and slow channel tuning. High speed internet very slow. Old Holidome hotel that is convenient but outdated.
January 29, 2013
Rated 2.0 out of 5.0 by elfritt Heating Issues and overcharged for meals
I usually write great reviews for Holiday INN, but this last experience at you're was only fair to poor. It took two days to finally fix my heater in my room. I was overcharged for food in your dining facility, because staff didn't how to reverse over charges to my food bill. Please train you're staff in the Dining facility how to reverse bad charges.
January 24, 2013
Rated 4.0 out of 5.0 by elkaybe Close to Fresno Airport
Great location for flying in and out of the Fresno Airport. Reasonable rates. Pleasant staff.
First time I've stayed here in the winter. Did not like the heating system. We were told the heater works with a sensor that detects movement in the room. We got cold during the night which I'm guessing is because we weren't "moving" around in the room. Heater fan makes a lot of noise, too. Bed sheets are poor quality and have "pills" which makes it feel like there's sand in the bed. Didn't have a restful night.
December 15, 2012
Rated 5.0 out of 5.0 by surebert8 New Friends in Fresno
From the very start, the staff made me feel welcome and part of the Holiday Inn family. My room was well decorated, clean and comfortable such that I have come to expect from Holiay Inn. The have come through each time I have stayed at the property. Thank you
December 11, 2012
Rated 5.0 out of 5.0 by MarineCWO Business Trip with Four Associates
We had a great four night stay. The breakfast bar was clean, hot and well stocked every morning. The Manager's reception on Tuesday night was friendly and a nice time to relax.
December 5, 2012
Rated 5.0 out of 5.0 by Zeedaye Great staff
Hotel staff was very helpful and friendly, above and beyond. Front desk , restaurant, and maids all great.
November 7, 2012
Rated 5.0 out of 5.0 by HBP7802 Information on my stay in Fresno for DPS Advanced Training
The Holiday Inn was very convenient for me since it was right at the airport and just 5 minutes away from DPS Inc where I needed to go every morning. The only thing that surprised me was that I had to pay for the breakfast buffet. At all the other Holiday Inn Express Hotels that I have stayed in the breakfast buffet is included when you book a room. The buffet was good but I'm not sure that it was worth $10.95 to be honest. Someone needs to consider including the breakfast buffet in with the room since they can do that at the Holiday Inn Express Hotels all the time. That was the only issue that I had with this hotel. Other than that everything was really good.
November 2, 2012
Rated 3.0 out of 5.0 by Jaguar Comfortable bed, Room was good
Had a problem when i checked in on 19 Oct 2012, I wanted an upgraded room since I am a Platinum member, according to the Staff that was checking me in told me i was showing in the system as a Gold member and i didn't qualify for an upgrade, I told her that there was a big mistake, after going round and round with her for awhile, I finally was able to get the upgraded room, I should not have to go through this since I stay at Holiday Inn over 50 times a year.
October 26, 2012