Rated 4.4 out of 5 by 118
Rated 5.0 out of 5.0 by 4 california Great Staff!
Had a great night's sleep, just passing through on a long trip. Definitely worth a little more to upgrade to a suite.
August 31, 2014
Rated 5.0 out of 5.0 by loubell55 comfortable bed and great service
This is our second stay at this hotel and it won't be our last. The staff and service is outstanding, friendly, helpful. The rooms are so clean and comfortable and the beds are so comfortable I was surprised we slept so good the first time we stayed so that is why we knew that's where we would stay again. Front desk staff are so friendly and knowledgeable with information and suggestions. I had occasion to see a clerk interact with a guest from another country and I felt good and a bit proud and hopefully this family was treated the same wherever they visited on their travels here.
August 29, 2014
Rated 5.0 out of 5.0 by nnaps Perfect
Checkin was perfect. The room was perfect. The wifi was perfect. The pool area was perfect. The breakfast was perfect...
We were staying as I needed to have several doctors appointments and a small procedure. The staff made sure that everything on their in assisted us in dealing with the stress and then the recovery and rest we needed.
August 27, 2014
Rated 5.0 out of 5.0 by DCME Staff
The staff has been outstanding. I had minor issue with plumbing the first day they corrected immediately. I am always greeted when I enter the property and wished a good day when I leave.
August 26, 2014
Rated 5.0 out of 5.0 by nnaps Perfect
Again we needed to be in Fresno for my doctor appointments. We are very glad we stayed again at this facility. It was where we needed to be, but more than that, it was the staff that made the staff perfect for us.
Very clean room. Awesome wifi connections. Pool and hot tub was so needed and worked perfectly. And when we discovered I needed to stay over an additional night, they were so helpful to make the extended stay perfect as well.
Thanks to the staff at River Park HI for all they do!
August 25, 2014
Rated 5.0 out of 5.0 by Delia14 Fresh guest room.
I suffer from allergies. It is always nice to stay in Holiday Inns as the rooms are cleaned with chemicals that do not aggrevate my sinus. Thank you.
August 25, 2014
Rated 5.0 out of 5.0 by mhokanson63 Comfortable bed and great service.
I would stay at this hotel again if I was in the area. very comfortable room and breakfast was good
August 24, 2014
Rated 4.0 out of 5.0 by tamara 0142 good location
When we come to fresno we always stay at the Holiday inn express. it's in a very good location right off hwy 41 so it's very easy to get around. the staff is all way's very friendly and helpful .the room's are large and very comfortable and it's very close to the mall's and great place's to eat it's also a place where me and my family feel very safe
August 23, 2014
Rated 5.0 out of 5.0 by KL-T So far, so good. :-)
First experience with HIE was in Minden, NV last Fall. Second experience was in Fresno, CA this August. So far, so good. Will try a third time, the next time I travel and have the choice of a HIE.
August 20, 2014
Rated 4.0 out of 5.0 by sandyweb33 Good Value, Excellent Service
We were immediately recognized as Ambassador Platinum and told we were given an upgraded room. Staff at the front desk were pleasant and professional and since we arrived early, a supervisor with maid service informed us that she would have someone attend to our room right away so we could check in very soon. Our stay was comfortable and pleasant and we will definitely return when we are in this area.
August 18, 2014
Rated 4.0 out of 5.0 by fishluvr Nice place for business travel
Nice rooms. Good service. Fast and easy check in and out. A business traveler doesn't need anything more than that. I wish there were more dining choices within walking distance, but that's not the hotels fault.
August 15, 2014
Rated 5.0 out of 5.0 by Johnboy71 Excellent Service!!!
This is probably one of the nicer hotels I have had to privilege to stay at. From the greeting and the counter to the professional staff more than eager to help with questions; not to mention the fantastic Breakfast. You can't beat the price for what you get here. Top notch in every category!
August 13, 2014
Rated 5.0 out of 5.0 by Kel56 Great hotel stay
Clean comfortable well appointed rooms, Friendly and helpful staff, good breakfast, love the direct TV access and best of all comfortable beds.
August 11, 2014
Rated 3.0 out of 5.0 by awearytraveler71 Worst Bed Ever
This was a rewards program room. My wife and I had reserved two queen beds as I sleep with a breathing machine. When we arrived we were informed that we had been upgraded to a larger suite with a single king sized bed. The room was nice enough but the mattress was shot. The mattress edges turned up and there was a valley in the center of the mattress of 4 to 5 inches below the edges. Just sitting on the edge of the bed was difficult. As we checked out we took the front desk about the deplorable condition of the mattress. We travel frequently as we are retired and have family in Ore and WA. and stay at HIE properties as they normally have better beds. In light of this last stay we may have to reconsider our choices for our next upcoming trip north at Thanksgiving.
August 8, 2014
Rated 5.0 out of 5.0 by AlexL48 First time Platinum Status Stay
I was treated extremely well, the girl at the front desk was very polite, courteous and professional. I loved my room, I loved the breakfast, I loved the cleanliness and I loved the location. Thank You for such a wonderful stay. Oh, and whoever makes the breakfast in the morning deserves a pat on the back, they were on it. Lots of food and great quality, it was clear whoever makes it cares about the people eating it. I stay at quite a bit of Holiday Inn Express Hotels, at this one the staff makes the stay great.
August 8, 2014
Rated 5.0 out of 5.0 by Wendy D. Great service and very friendly staff
I was passing through town and decided to stay since its right off the fwy. The hotel is very clean and the rooms are extremly comfortable. But what really impressed me was how great the service was. Upon checkin we were greeted and I asked the lady if she could recomend somewhere to eat for a family and she gave an amazing recomendation and printed out directions for me. The next morning I went looking for ice and right away someone went and brought me back a bucket ful of ice. Great service.
August 7, 2014
Rated 4.0 out of 5.0 by JWHone Room type
Upon check in we were given a handicap room when a standard King room was reserved weeks in advance. The way the shower was set up the water covered most of the floor and seemed somewhat dangerous. Was also told at check in that the room had a pull out sofa bed which was false. Other wise hotel was a good value and the breakfast selection and staff was excellent
August 6, 2014
Rated 5.0 out of 5.0 by bgonzalez Compfortable bed and great service
The bed was comfortable and the staff was very friendly and helpful. They meet every need I have.
August 5, 2014
Rated 4.0 out of 5.0 by Sharmer Spa
One of the reasons I chose HI over the other surrounding hotels was the past service/room/cleanliness of previous HI hotels I've stayed in. However, I was so looking forward to relaxing in the spa even in the high temperatures the Fresno area was experiencing. I've worked hard all summer and although I was there because of my grandson having surgery I was expecting the spa to be in good operating order. I called the front desk the 1st night July 28th to report the spa jets not working and was told by the woman that it wasn't working cuz it was after working hours which it was not. The 3 night stay was disappointing because of the spa not properly working.
I will continue to stay at HI in the future however I will be more demanding as to services not being up to par.
August 3, 2014
Rated 5.0 out of 5.0 by Alpad Great Experience
This is the second time staying at this location. The staff were very friendly and professional. It is close to a good restaurants as well.
July 27, 2014
Rated 5.0 out of 5.0 by BluePhone2014 Excellent service and clean facility.
Excellent service, courteous and friendly staff. The pool and facilities were always kept clean and neat. My family really enjoyed our stay.
July 23, 2014
Rated 5.0 out of 5.0 by Max Diego Great service
Great visit would recommend to others friendly staff and the River park area was Great.
July 21, 2014
Rated 5.0 out of 5.0 by 51David Exceedingly polite staff
Polite and efficient staff. Great food at breakfast ... staff here was superb as well. Wish we had stayed three days
July 17, 2014
Rated 5.0 out of 5.0 by 51David Wish we had stayed longer
We returned to this facility at the end of the day after having checked out. Wish we had booked three days.
July 17, 2014
Rated 5.0 out of 5.0 by WMItech Better than HIX Clovis
Great value, same or better HIX quality at a lower price.
July 14, 2014
Rated 5.0 out of 5.0 by Susan/pilot Great hotel/good breakfast
Clean room and friendly staff. Breakfast /eggs baccon breads cerals fruit and juices. The bed was very confortable.
Would stay there again,
July 11, 2014
Rated 5.0 out of 5.0 by Exi1011 Comfy bed and great service
Service was great, the room had just what we needed and the bed and pillows were awesome.
July 7, 2014
Rated 5.0 out of 5.0 by JG1960 Great place to stay
Stayed two nights and everything was great. The staff was courteous and check in was a breeze. Location was perfect for my stay.
July 2, 2014
Rated 5.0 out of 5.0 by thomny Clean, Great Staff
This hotel staff is very attentive, friendly and helpful. The room was spacious and clean and kept up to date. Will stay here again if I am in the area.
June 30, 2014
Rated 4.0 out of 5.0 by Marq Comfortable
The hotel was very comfortable with friendly staff, the amenities your would need such as a gym, pool, and those items available on a complimentary basis that we forget such as toothbrush etc. The room was comfortable with A/C, comfortable beds and HBO movies to watch. The furniture and decor were good my only issue was that the carpet seemed old and had stains. I like to walk barefoot so it was an issue for me. I slept well, the place was quiet and being on the first floor I felt safe as the doors do not automatically open after a certain time. I would recommend this place to friends and family.
June 24, 2014