Rated 4.2 out of 5 by 178
Rated 5.0 out of 5.0 Best Holiday Inn Stay Ever!!!!
This hotel was a free stay for my family and myself using my IHG points. Not knowing anything about this property before check-in I was beyond happy with my choice. I was welcomed as a points member and thanked for choosing this hotel. The room was quiet and clean with air conditioner working well and quietly. The pool area was the best I have seen at a Holiday Inn, clean and the water a perfect temperature. There was an indoor pool as well but we never used it. The highlight of our stay was the free breakfast in the existing restaurant. Buffet style with the best choices, fresh fruit (I commented how wonderful the juice and fruit were and were told they only used local produce.) A waiter brought drinks which was a plus and coffee carafe was placed on the table. I don't know if I will ever travel this way again but this would definitely be my choice of hotels. Thank you for a wonderful stay.
July 21, 2014
Rated 2.0 out of 5.0 Have to stay here
I stay at this hotel because it is part of the IHG family and the location is great. However, every time there is an issue. This trip although there were few guests booked, they put me in a room in an unconnected building. It was hot, dated, and when I tried to call the front desk to get a change, the phone didn't work. I walked back to the front and got another room where the two lights I tried to use didn't work. The air conditioning is marginal.
July 20, 2014
Rated 5.0 out of 5.0 by DRILLING TOM finger nail in bed
after working all day .I check in and went to my room .Took a shower and went down to eat .came back to my room and was getting ready to go to bed. Was getting ready to pull top sheet back and found a finger nail on it . SO SOME ONE WAS CUTTING THEIR NAILS IN THE ROOM AFTER THE BED WAS MADE OR IT WAS STUCK IN THE SHEET .
July 20, 2014
Rated 4.0 out of 5.0 by jim@t nice hotel for area
amenities better than expected, good breakfast. Friendly staff.
July 20, 2014
Rated 5.0 out of 5.0 by butterfly04 Great bed and pillows.
The beds were very comfortable. Staff was friendly and extremely friendly.
July 19, 2014
Rated 5.0 out of 5.0 by Marilyn69 Comfortable bed and good breakfast
The hotel is a great place for staying in Visalia. It was a great value because it was a comfortable room and a nice breakfast buffet. The view from the window (block wall) was awful but we didn't spend a lot of time in the room.
July 16, 2014
Rated 5.0 out of 5.0 by daddy77 Excellent Deal
Even though the hotel is a little dated, it is still a great facility with an inhouse restaurant, bar/lounge, indoor pool
July 12, 2014
Rated 5.0 out of 5.0 by Rancher1 Welcoming and relaxing
We stayed overnight to get out of the heat. The room and amenities were perfect. Ejnoyed the two pools Very relaxing. Too much for our budget to regularly stay.
July 10, 2014
Rated 3.0 out of 5.0 by BigMcKib Breakfast Servers were Excellent!
By far the best part of this hotel were the gentlemen who were working in the breakfast. They were kind and attentive. The rest of the hotel was rather drab but the breakfast was excellent.
July 6, 2014
Rated 2.0 out of 5.0 by NanEd Poor Customer Service
We have spent 6-8 times in 12 months at this hotel. Unfortunately this stay was a reversal of previous times.
We received the breakfast vouchers but the staff and service were poor. The service was not timely, the food cold, the area around the buffet was dirty, the floor sticky. When asked of the staff why our food was not ready, we had ordered from the menu for our grandson, she said it was because the hotel was full and they were very busy. Not a good excuse, is it.
The front desk staff were rude when we asked why our room key stopped working for the 6th time. The staff member gave my wife a new one then tossed it to her across the counter.
Our house keeping staff provided excellent service. The night we had dinner in the restaurant was excellent thanks to Jose and his excellent customer service.
We don't believe we'll be staying here again soon. There are to many other hotels in the area.
July 5, 2014
Rated 5.0 out of 5.0 by ljoh Very nice Holiday Inn in Visalia.
Impressive lobby and clean, comfortable hotel for the price. I would stay here again.
July 4, 2014
Rated 5.0 out of 5.0 by agchemrsrchrookie Excellent hotel
This one is excellent among holiday inns.
Price is good too and if you are familiar with complimentary breakfasts, don't think that is what you are in for- you are waited upon and the buffet has real bacon/sausage/eggs etc!
Rooms have older style a/c units that have more straightforward analog controls that I prefer anyway, but if you are into digital A/C then just know it is not digital. It is roof mounted though which is a plus, because the wall mounted units don't cool the whole room as efficiently as these ones do.
July 3, 2014
Rated 5.0 out of 5.0 by viajero216 A los pies del parque Sequoia
Ubicado a solo 45 minutos del parque sequoia, este hotel ofrece una alta comodidiad para aquellos que quieran disfrutar del parque.
La pisina techada y su restaurante hicieron espectacular mi estadia junto a mi familia.
July 2, 2014
Rated 2.0 out of 5.0 by Hudson06212014 beds are comfortable, staff needs training
Was excited to stay here based on the photos shown, but they are truly over rated.
Outdoor pool closes at 10, indoor at 9???
Restaurant provided great service in the morning, but horrible in the evening.
Had issues with my room and after calling three times, NEVER got a resolution or follow up from front desk.
Lost room key, wasn't asked for ID to get a new one. So I suppose anyone can get into your room
July 1, 2014
Rated 5.0 out of 5.0 by Kurtnextec thank you
I wanted to take a moment to bring to your attention Aaron at the front desk. I broke my foot and I'm on a mobility scooter. Aaron was understanding and upgraded me to a room with more space so I could park and charge the scooter. The staff here is great. The restaurant staff is also very attentive. Please applaud your employees for me.
June 30, 2014
Rated 4.0 out of 5.0 by BamBam41 Good but could use some improvement.
It's probably the best place to stay up there. The service makes up for some of the dated aspects of the building.
June 30, 2014
Rated 4.0 out of 5.0 by CrystalP Holiday Inn Visalia
the entry and lobby areas are in very nice condition, however we arrived on a Friday evening to see security ejecting som every drunk patrons from the bar. The room was dated but comfortable. The Air conditioning was great and housekeeping very good. The morning breakfast buffet was good, but floors were dirty and sticky every time we visited. Overall we slept well and felt a good value for the money.
June 25, 2014
Rated 4.0 out of 5.0 by LuckyMishka Pet friendly hotel
For me main reason for staying in this hotel was - pet friendly policy.
June 23, 2014
Rated 4.0 out of 5.0 by Linqueintl very good value. easy access. have and will stay again
Nice accommodations. Nice beds. Breakfast is awesome. Stay in main bldg if you can. Other buildings are older looking and need updating. Overall, very good. I will definitely stay here again whenever I am in the area.
June 22, 2014
Rated 4.0 out of 5.0 by plitz123 Nettes Hotel mit freundlichen Personal
Nettes kleines Hotel mit freundlichen Personal.
Dazu kommen noch faire Preise, das leider nicht immer der Fall ist.
June 22, 2014
Rated 5.0 out of 5.0 by Fillmoregal Outstanding value!
This was an outstanding value! The breakfast buffet was excellent. The room was clean
June 21, 2014
Rated 3.0 out of 5.0 by MJB-SantaCruz OK, nothing fancy.
Room was comfortable enough, but furnishings, fixtures and carpet are showing age and heavy use. The hotel needs a face lift. Staff were unremarkable and several didn't even make eye contact when passing. Overall, kinda blah as hotels go.
June 16, 2014
Rated 3.0 out of 5.0 by photog1 Old Run Down Hotel
The hotel is old and worn out. It needs to be remodeled and updated. The staff needs to be better trained to follow through on guest requests.
June 14, 2014
Rated 2.0 out of 5.0 by roushstage3 Find another hotel
Save yourself a headache and make a different choice. This hotel is poor.
June 9, 2014
Rated 5.0 out of 5.0 by Rigo AA Servicio Excelente
Fue una estadia muy placentera. El servicio fue excelente, la comida muy sabrosa, el servicio al cliente es muy bueno,
June 8, 2014
Rated 5.0 out of 5.0 by JasH Best Holiday Inn I have been to
---- Title says it all. Great bar. Great everything!
June 2, 2014
Rated 5.0 out of 5.0 by MsAttorney Felt welcomed
All the staff made us feel welcome, by everyone saying good evening or good morning with a smile. It was a pleasure not to be ignored or given obligatory salutations.
May 30, 2014
Rated 3.0 out of 5.0 by Daveabe12 Comfortable convenient stay, no pool hours.
Pool closes at 9:00 pm. Doesn't open till 10a. Not very good. I got in late, and left for work by 8. Couldn't swim in my workout.
May 26, 2014
Rated 5.0 out of 5.0 by Kurtnextec Staff at Visalia Holiday Inn
Wow! What a great group of people. The staff at the front desk - Terry, Carrie, and Sara are the best. Always ready with a friendly smile or a kind word. They provided great restaurant and scenic drive advice. The only thing better at the hotel was the staff in the restaurant - Raul, Monty, and Jose were fantastic. The service is excellent, the restaurant is very clean, and the breakfast food looks and tastes great.
The location next to the park is ideal for relaxing strolls after work and for quick get-aways to the mountains. I stay in hotels over 150 nights per year - and this is one of the best values I have encountered.
May 12, 2014
Rated 5.0 out of 5.0 by Hikeforlife An excellent hotel,good beds,very good food.
This is our third time we have stayed at this hotel.We have never been disappointed.The staff and facilities are very good.We plan on staying there again,and would recommend this hotel to anyone.
May 8, 2014