Rated 4.1 out of 5 by 144
Rated 4.0 out of 5.0 by BarbaraG Great value for the money!!!
This hotel had everything you could want except for two things - they do not have a bellman to haul your stuff from car to room and vice versa. We were lucky enough that the desk clerk helped us to our room, but we were on our own when we left. The other item missing was a refrigerator in the room even though it was advertised as having one. The food was excellent and very fresh!!! The hotel was great about accommodating our large convention with special lunches for purchase for $15. Our floor was very quiet, however, I heard complaints from people on the 2nd floor that the band in the lounge was so loud they couldn't sleep until it quit so if you are a person who likes to go to bed early, get a room on an upper floor. I found the staff to be a bit overwhelmed by the numbers in the café, however, the food was excellent!!! The value we received for the dollars spent on the room was also excellent!!!!!
August 2, 2013
Rated 2.0 out of 5.0 by SHHFM Room smelled HORRIBLE!!!!
The smell in the room was terrible. The carpet was stained and dirty. Stayed in 10 different hotels while on vacation and this was definitely the worst!
July 31, 2013
Rated 1.0 out of 5.0 by Pattyandjenny Staff totally uninformed
I am a priority club platinum member and have stayed at this particular Holiday Inn probably 25-30 times in the last 15 years. This evening when I went into this hotel to check in, I asked for my free room upgrade like I usually do. The girl behind the counter told me that it "wouldn't be fair to upgrade me because I had only paid the standard price". When I told her I was a platinum member she said it didn't matter and would not upgrade me "just to be fair to the people who had paid more". I then proceeded to cancel my other scheduled nites and checked out the next morning and then drove back and forth from my home near LA everyday to work.. I have stayed here many times and have never had this experience. I also never received a call from the manager to inquire why I canceled the rest of my nites. This is unacceptable and this Holiday Inn has lost my business.
July 24, 2013
Rated 5.0 out of 5.0 by sacmommy Best Sleep I've ever had in a hotel room
great room with fridge and microwave, very quite and comfy
July 24, 2013
Rated 4.0 out of 5.0 by HappyDoc56 Comfort All the Way
I always expect comfort when staying at a Holiday Inn and I am never disappointed. Holiday Inn in Visalia is a comfortable and many would say a huge upgrade over similar hotels/motels in the area. There is a golf course next to the hotel. The room was clean and comfortable. The hotel has both a bar and a restaurant obviating the need to go searching for a comfortable and great place to eat. That is a plus for the traveler who may be short on time or tired from driving. There is a workout gym as well on the premises. Can't go wrong here folks. Plus if you are a member they will give you a nice little treat for staying at Visalia Holiday Inn.
July 23, 2013
Rated 5.0 out of 5.0 by SouthBay Excellent
Stayed one night on a layover to Yosemite. Very nice and spacious hotel with lots of amenities on premises (food, drink, vending machines, fitness center, pools, golf course across street). Enjoyed our stay even though short.
July 17, 2013
Rated 4.0 out of 5.0 by Gregg777 Everything good except A/C
This is a pretty nice hotel and I stayed in room 504. Having both an indoor pool & spa and an outdoor pool was nice. I was able to relax after many hours of driving. My only complaint was that the air conditioner in the room wouldn't cool down the room, even set to high and after the sun went down. It made getting to sleep very difficult. Other than that, this is a nice place to stay and the free breakfast in the cafe was good.
July 12, 2013
Rated 4.0 out of 5.0 by emrys112 Small problems marred a nice stay.
We had a relaxing stay at this property. But, two incidents marred an otherwise excellent experience. We were not notified of the road work being done near your property and of the detours necessary to get in and get out. Not a big problem - we got there - but an annoying one. A simple e-mail would have fixed the problem.
There were three adults staying in a King suite. Now that means that one of the adults would be using the sofa bed in the sitting room. Why did WE have to make upo the bed? I have NEVER had to make my own bed in a hotel - EVER. Bad form!!!!!
July 4, 2013
Rated 3.0 out of 5.0 by TANMY CELL PHONE COVERAGE AND INADEQUATE A/C
NO CELL PHONE COVERAGE AT ALL ON 2ND FLOOR; MOVED TO 5TH FLOOR, ROOM A/C WAS NOT WORKING PROPERLY, RAN ALL OF THE TIME, MINIMAL COOLING
July 2, 2013
Rated 5.0 out of 5.0 by sdbob1949 Another stay and another easy relaxing stay.
I have been at this hotel several times over the years and I have never had a problem here. the hotel is great but I must admit the road work made getting there a little more challenging. But overall a good experience once again.
June 17, 2013
Rated 5.0 out of 5.0 by Bev53 From San Diegans
Excellent room and. facilities Polite and accommodating service by all employees. we encountered.
If only you could just regulate the outdoor heat!
We San Diegans are spoiled.
But we'll be back.
June 14, 2013
Rated 5.0 out of 5.0 by mommaheidi very nice stay
everything was great! no need for anything.. room was well furnished and situated
June 4, 2013
Rated 5.0 out of 5.0 by LOLPCguy Restaurant
This is the best breakfast bar in a motel chain anywhere!! Enjoy it when you stay.
May 30, 2013
Rated 5.0 out of 5.0 by Patel99 Pleasant and comfortable
Clean place, pleasant, friendly staff.
Can not find a fault!
May 30, 2013
Rated 5.0 out of 5.0 by Grannypanties The service was just great.
I couldn't ask for better service help as my husband mind is not working to good anymore you helped me keep an eye on him when he went wandering.
May 23, 2013
Rated 5.0 out of 5.0 by MikkiR Room and Comfort
Floor 2 looking over pool area was noisy well after 11:00pm. and early morning filled with noise from those sitting smoking.
May 18, 2013
Rated 5.0 out of 5.0 by snowbirdie Great restaurant and very pet friendly
We always stay here when traveling between Southern and Northern CA because dogs are welcome and it is across the street from a large dog park. The salad bar and staff in the restaurant are always excellent. The beds are comfortable, and we have always had a good experience with staying here!
May 15, 2013
Rated 4.0 out of 5.0 by Elch140 Good Hotel
This is a good choice for your Trip to Sequoia National Park.
May 15, 2013
Rated 1.0 out of 5.0 by Peach1 Never again
This was the thirt time I booked with this Hotel and definitely the last. I should not have to argue every time with the Staff about the Room.
When I booked my stay I specifically ask for a Room on the first Floor and a Fridge. Upon arriving after a hard day's work I found out that my room would not have a Fridge. I told the Clerk that I ask for it when I booked and he told me that they didnt know about it. He then gave me an upgrade since I am a Platinum Member and said " This is a win win situation". Not sure how that is.
My new Room was in the separate Building and on the 3rd Floor. So I had to walk all thru the Hotel and across the Parking Lot. To make matters worse, once I was inside I had to walk all the way to the end of the Building to find an Elavator and when I finally got to the 3rd Floor, I had to walk again all the way to the other end because my Room was the last one.
The next morning I could not get into the Hotel thru the back door because it was looked. So I had to walk around the Hotel to the front door. I ask again if they would have a Room with Fridge available on the first floor and I was told not with a Fridge. So I ask if she could put a Fridge in the Room and I got a firm NO. This is not the right way to treat a Guest. I found another Hotel that could accommodate my request and I checked out earlier that planed.
By the way, I have a reason to request a first floor room due my disability........
May 9, 2013
Rated 5.0 out of 5.0 by irinabj One of the best!
We have stayed at this property numerous times. I have only good things to say about it. Visalia is a beautiful city, and the hotel is relatively close to the recreation parks.
The Cafe staff is very nice, and breakfast buffet is awesome. If you can, choose the rate with breakfast - it is worth it (especially if you have kids).
We will be definitely back again!
May 9, 2013
Rated 4.0 out of 5.0 by Calif12 room was comfortable, services were okay
Room was comfortable, would have been better to have had a fridge and microwave, since they were some distance to other food areas (only one restaurant within walking distance). The one restaurant was very good, but would have liked some other choices or prepare my own. I was told there was no way to scan a one page report using their printer to my email, instead was told I needed to go to printing store, but I had no car to do this and it was not within walking distance. Staff did not come up with any suggestions except to find my way to a printing place myself.
The hotel was located by a park for walking availability and a golf course which was very nice.
April 24, 2013
Rated 4.0 out of 5.0 by WstSideSlim H-I Airport Visalia
I always stay here when I'm in the area. The staff is fantastic and makes me feel comfortable. Welcome gift for priority club is appreciated. This is an older hotel but the rooms are large and the beds are very comfortable. Heating and cooling fans can be a little noisy in some rooms as well as rooms on the freeway side. Other than that, I would recommend easily.
April 22, 2013
Rated 2.0 out of 5.0 by upset41413 Bad Experience
Upon check in the manager at the front desk on Sunday Night 4-14-13 @ 9:00pm was very confrontational. Would not accept my CLC lodging card and was annoyed when I asked for the ConAgra rate since she would not accept my card. Once in my room it was uncomfortably warm due to the air being off. I turned it on to cool the room only to find that all would come out was warm air. When I approached the morning manager he put in a work order however I received no update until I went to the desk the evening of 4-15-13. They said that the part would not be in until the following day. Unfortunately they could not give me a similar room I would have to go to a room with 2 queen beds. I chose to stay only to later find out that the room was adjacent to the employee break room. Which becomes extremely noisy around 4 am. I feel the overall value of this establishment is poor. It is extremely noisy, there is no mini fridge in the rooms and the management staff does not communicate well. I will not recommend this establishment to co workers or friends.
April 18, 2013
Rated 2.0 out of 5.0 by Rog26 Okay
This room was a little dated. I also got the smell of smoke that would come in my room randomly. Also the smell of manure and cows. I think it was coming through the window, which was closed. I have stayed here before and it wasn't this bad. I think it was the room location.
April 9, 2013
Rated 1.0 out of 5.0 by cerote Senhor
Not a happy camper with this hotel. AC are too noisy and hotel seems to be old and needs remodeling.
March 25, 2013
Rated 5.0 out of 5.0 by bishop5434 Great Stay
Our stay was comfortable, the room was great. The only bad thing I could say was that the pillows were not "just right", they were too firm. We would definately stay here again.
March 19, 2013
Rated 5.0 out of 5.0 by Bulldog16 last Stay
I have been staying at this location since 1984. I have watched this propoerty got thru a teremdous amout of change..it has really transformed into one of the best places to stay in Visalia...The people I have met that work there are great..MANY of the people I work with at JBT have now started to stay at this location..
March 13, 2013
Rated 4.0 out of 5.0 by ColdStorage Comfortable place to stay on a business trip
Overall good experience, nice room, comfortable bed, fast WIFI, and the staff was very helpful.
March 12, 2013
Rated 4.0 out of 5.0 by Txmohawk Great value
Stay at many HI & HIE across the country, this property is not the most up to date but the rooms were very clean, staff was helpful and pleasant. For the price can't go wrong, when the road out front it complete will help. Restaurant breakfast buffet left something to be desired but edible. Overall I would stay again.
February 26, 2013
Rated 2.0 out of 5.0 by Visalia1 Check In Needs a Tune Up
As I walked into the door of the hotel, the man asked the desk asked me my last name. Not wanting to yell it out, I watied until I got to the desk.
He checked me in, gave me my room keys with the wrong room number written on the key envelope. Went to the room and tried using the key only to find there was someone else in the room. They were not happy. Called the front desk and they told me the correct room number. Went to that room and of course the key did not work. Called down stairs and they brought up the correct key. I booked the room using my Priority Club Points but they charged my credit card for the room. After 3 phone calls it was taken off. Not a fan of this hotel right now!
February 21, 2013