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Rated 4.0 out of 5 by 317 reviewers.
Rated 1.0 out of 5.0 by Worst Holiday Inn Ever! The worst HI we have ever stayed at. Staff great. We were put in a HC room with no closet to put our clothes ( no place to hang your clothes) while traveling around the US. So we asked for another room. Moved us to another room. Another HC room. What is with that. We were going to stay there 3 nights, only stayed one. The area smelled and the carpets in the hallways dirty and worn. Been a gold card member long time I don' t get this. The attached restaurant, not yours but, there food was all prepackaged, not good. Your HI staff was great. July 16, 2014
Rated 5.0 out of 5.0 by Be back soon My favorite place to stay in Frisco. I make multiple trips here every year and always enjoy my stay. The staff is great and goes above and beyond to make the stay great. July 16, 2014
Rated 1.0 out of 5.0 by Used room, awful temperature control When we first arrived to the Holiday Inn, we were assigned a room that appeared to have been cleaned, but then it looked as though someone had gotten in and messed around on the beds. The door to the room was held open by the lock, so we did not have to use our room key to get in. There were a couple used towels in the bathroom. We were then given and "upgrade" to a room that had terrible temperature control. The entire night facilitated between freezing, blowing air, to hot stale, stagnant air. My husband, son and I did not get a good night sleep. I would not recommend this hotel. July 16, 2014
Rated 2.0 out of 5.0 by Disappointing "reservation" Made a last minute reservation on a sold out weekend and were told they had the two king size rooms we were looking for available. Received a confirmation email listing the exact details of the types of rooms we had just reserved. Arrived an hour later to find out they had given one of our king size rooms away and would be giving us a standard room at the same (very high) rate. No manager was ever available to offer any concessions or explanation for the poor service. July 16, 2014
Rated 1.0 out of 5.0 by Poor service and value Would I stay here again? No for the following reasons: 1) Poor Wifi and then non-existent WiFi 2) Poor value for breakfast 3) Barking Dogs July 15, 2014
Rated 5.0 out of 5.0 by Best staff and customer service! I recommend the Holiday Inn Frisco Co. to anyone looking to stay in Frisco. Clean, great location, beautiful views and the staff at the hotel during our stay were amazing! Very accommodating and super nice. The layout of the hotel can be a little confusing but that would be the only "con" I could give for the time we stayed here. July 14, 2014
Rated 2.0 out of 5.0 by Will look for a different hotel the next time I am in the area Stayed at this Holiday in a few days for business. During my stay there was basically no Internet Service available at the hotel. Addressed this with the front desk staff at least twice a day, just to be given a phone number (not local, not toll free) for some help line to address the Internet topic. After 3 days there was still not Internet access. Room cleanliness was average at best, empty coffee cups, etc. were not picked up by cleaning staff. My room was facing the back of the hotel. Very noisy starting at approx. 5am due to trash pick-up and other delivery traffic. Sleep quality was poor due to the noise issue and the fact that trying to maintain a reasonable temperature in the room was impossible, AC shut off randomly during the night and did not come back on. Also, AC unit was rather noisy when it actually did come on. Only ate breakfast once at the adjacent restaurant. Breakfast was supposed to start at 6:30am, but this is when they opened the place and the staff starts showing up. Actual breakfast could not be ordered until approx. 6:40, it took another 10 minutes for some coffee, and another 5 minutes for some eggs with bacon to show up. Eggs were average, the bacon rancid and inedible. Simply a joke for almost $11. Long story short, I have stayed in much nicer places for half the cost, I will certainly not be coming back to the Holiday Inn in Frisco, CO. Even the offer posted at the front desk, to receive an extra 1,000 points if you post a perfect review for this hotel online, will not change my decision to NOT return! July 14, 2014
Rated 5.0 out of 5.0 by Great People This Holiday Inn has a great staff,always willing to help when ever needed.Kevin who works the front desk is always friendly and helpful. July 14, 2014
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