Rated 4.0 out of 5 by 241
Rated 2.0 out of 5.0 by Masterphish Nachos??
Eating at the restaurant in the hotel was the most odd and dissapointing expeirence ever. We ordered nachos with mozzarella cheese instead of cheddar, the waiter brought out a plate of chips with canned tomatoes and olives with a side plate of shredded mozzarella cheese. At our request he took them back to "melt" the cheese on the chips. 5 minutes later the same plate was brought back with that shredded cheese on top that had been nuked for maybe 2 minutes, the cheese was barely metled at all.
Second dissapointement was when we walked into our room it smelled like smoke (which can happen to anyone) the manager then gave attitude and disgust at the fact that he had to change our room. Our original room was supposed to be a mountain view as per my reservation and we faced a parking lot on the second floor. The room change was actually a better view but we didn't deserve the attitude from the manager when the complaint was out of our control.
My recommendation would be to stay somewhere else...
February 26, 2014
Rated 5.0 out of 5.0 by kjwd Amazing spa and staff
All of the staff were very friendly and helpful, and the hot tub and sauna were terrific. Convienient to ski areas and shops in town.
February 25, 2014
Rated 2.0 out of 5.0 by D1404 vacation week 2014
I have stayed at this hotel allmost every year for more then 15 years. I will most likely not come back.
During the week the Olympics were on, the local NBC channel carrying the games never worked in our room. None of the local channels worked. I called every day to ask the problem, it was never resolved. We had hoped to view the games in the evenings, and I was told it worked in the Bar. The second item, after skiing all day every day was the ability to use the pool and hot tub. Neither were working most of the week either. Both were as cold as the snow outside. Third the driveway on the side of the building had ice build up that nearly got our car stuck in ruts. Even the warm afternoons, it seemed no one took advantage to remove the ice buildup. There was even a small front end tractor buried in the snow!
February 24, 2014
Rated 4.0 out of 5.0 by Rltgodfrey Comfortable bed, good location
Walls are paper thin, never got replenished towels. Pool and sauna were nice as well as the hot tub. Location is good as you can catch a ski shuttle across the street behind the Safeway. Staff were friendly and helpful. The restaurant had okay food but the Service was very slow. There didn't seem to be enough people working in the restaurant. At dinner I had to wait over 30 minutes for a sandwich and salad. It might've been because the weather was really bad but I would think that most people in the Frisco area are used to a lot of snow.
February 15, 2014
Rated 5.0 out of 5.0 by ssisnowpower way to much money...
Way over priced for a hotel I do alot of business with. You would think you could do better than that for a regular. I pretty much live in hotels and this was the most expensive room I have ever gotten.
February 12, 2014
Rated 4.0 out of 5.0 by bozman served its purpose
I will start by saying that the reservation process and check-in were very straightforward. The room was expensive for what you get but that is par for the course for a Saturday night in Summit County during snow season. That said, the room had some issues. It was so warm we had the AC on even though it was February and there was a blizzard raging outside. The mini fridge door would not stay closed and the freezer tray decided to self defrost in the middle of the night. Lastly, not all channels are available in every room. The desk staff did offer a free drink in the hotel bar for the TV issue.
February 12, 2014
Rated 5.0 out of 5.0 by Jon R. Staff is amazing!
Thank you for a wonderful stay.
The staff was very very helpful and would recommend anytime I have the opportunity.
February 12, 2014
Rated 5.0 out of 5.0 by guikubivan Very comfy and quiet stay
My girlfriend and I had a great relaxing time at this location, staff was very accommodating such as giving us more coffee. The jacuzzi and pool were quite refreshing.
February 9, 2014