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Rated 4.1 out of 5 by 529 reviewers.
Rated 5.0 out of 5.0 by Great stay I always enjoy staying at this property,The entire staff is awesome.When I check in late on Sunday Night I am greeted with kindness by a lady named Marrisa.She and the rest of the staff take care of my needs in a timely manner always being friendly ,yet professional January 23, 2015
Rated 5.0 out of 5.0 by Totally relaxed and enjoyable stay - thank you! Adam and Kyle made our stay wonderful - thank you! January 23, 2015
Rated 1.0 out of 5.0 by worst hotel in years We had a miserable experience at Holiday Inn Frisco. I booked our room from the website; Standard with roll away. Well, Standard is the same as the double bed option but for some reason both are an option. The 'Standard' room can not accommodate roll aways because of fire laws. Well then don't give me the option on the website please. We arrived tired after a few hour drive and had to push the luggage cart all over- up and down ramps, not a well thought layout for such a large hotel chain. The reservationist advised me to book a suite for our second day upon hearing that I needed more space to accommodate our family at check in- she wouldn't do it then but she said to ask in the morning. Well they were all booked in the morning. Frustrating. We also had the sad experience of eating in the restaurant on Saturday night of Martin Luther King weekend. The empty restaurant spoke volumes but we had already tried multiple places on Main St and we needed to feed the kids. The food came out at random intervals and the quality was poor. It was telling of the entire establishment. ---Oh and don't get me started on the Green Pool. January 22, 2015
Rated 5.0 out of 5.0 by Out of towner Excellent hospitallty and great staff. Management took care of any questions or needs we had. Would not stay anywhere else. January 22, 2015
Rated 5.0 out of 5.0 by One Night Ski Getaway Needed a place to crash during ski lessons. Great friendly staff, decent size rooms, great location. January 21, 2015
Rated 2.0 out of 5.0 by Inconsistent service, rooms okay, but great location On the first night the check-in was very slow and later we called down to ask for more blankets and pillows. Front desk said they would be right up, 2 hours later and our request wasn't satisfied until another phone call. The second day after a whole day of skiing, we came back to find our door not completely closed by room service. Luckily nothing was a miss. A different front desk worker was working and they were more top of it quickly providing new towels and toiletries when we requested. The room itself was fine but the fridge was broken causing everything to freeze. The beds were comfy but just be aware that they are doubles and not queens. Pool, hot tub, and sauna were great and even stayed open later than posted. Overall could be a great hotel with the location just needs to work on service and fixing a couple issues in the rooms. One other tip there is a cheap ski rental shop across the street that offers 15% off when staying at the hotel. My friend did have equipment trouble from the place tho, so beware. January 21, 2015
Rated 5.0 out of 5.0 by Great Ski Destination Me and my wife spent great time on our anniversary at this Holiday Inn, front desk clerk was very friendly, knowledgeable, give us ski area recommendations. Room was clean and fresh, they must of done remodel lately. Food in restaurant was delicious. Great job. Highly recommended. January 20, 2015
Rated 5.0 out of 5.0 by snow holiday Thoroughly enjoyed my stay at the Frisco Holiday Inn. The only thing I would have liked was a more robust fitness center. Other than that my overall stay was wonderful. January 20, 2015
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