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Rated 4.1 out of 5 by 532 reviewers.
Rated 5.0 out of 5.0 Perfect Andy especially was exceptional. We enjoyed the spacious hot tub and swimming pool. Seems like everything is very new. Hospitality couldn't have been better. January 26, 2015
Rated 5.0 out of 5.0 David yashar A good hotel to stay in & recently re modeled. I loved the free coffee in the restaurant of the hotel. Free breakfast would have been even better! January 26, 2015
Rated 5.0 out of 5.0 by Great stay I always enjoy staying at this property,The entire staff is awesome.When I check in late on Sunday Night I am greeted with kindness by a lady named Marrisa.She and the rest of the staff take care of my needs in a timely manner always being friendly ,yet professional January 23, 2015
Rated 5.0 out of 5.0 by Totally relaxed and enjoyable stay - thank you! Adam and Kyle made our stay wonderful - thank you! January 23, 2015
Rated 1.0 out of 5.0 by worst hotel in years We had a miserable experience at Holiday Inn Frisco. I booked our room from the website; Standard with roll away. Well, Standard is the same as the double bed option but for some reason both are an option. The 'Standard' room can not accommodate roll aways because of fire laws. Well then don't give me the option on the website please. We arrived tired after a few hour drive and had to push the luggage cart all over- up and down ramps, not a well thought layout for such a large hotel chain. The reservationist advised me to book a suite for our second day upon hearing that I needed more space to accommodate our family at check in- she wouldn't do it then but she said to ask in the morning. Well they were all booked in the morning. Frustrating. We also had the sad experience of eating in the restaurant on Saturday night of Martin Luther King weekend. The empty restaurant spoke volumes but we had already tried multiple places on Main St and we needed to feed the kids. The food came out at random intervals and the quality was poor. It was telling of the entire establishment. ---Oh and don't get me started on the Green Pool. January 22, 2015
Rated 5.0 out of 5.0 by Out of towner Excellent hospitallty and great staff. Management took care of any questions or needs we had. Would not stay anywhere else. January 22, 2015
Rated 5.0 out of 5.0 by One Night Ski Getaway Needed a place to crash during ski lessons. Great friendly staff, decent size rooms, great location. January 21, 2015
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