Rated 4.1 out of 5 by 476
Rated 5.0 out of 5.0 by napper1 Convenient location and great service
Room is clean. Staff are friendly and helpful. The location is great, just cross street from safeway and whole foods.
December 23, 2014
Rated 2.0 out of 5.0 by PumpServiceEngineer Great Staff
This was a business trip to the Frisco, CO area, my stay was 7 days.
The hotel staff was wonderful, everyone treated myself and my business colleague with respect and friendly service.
The plumbing in the bathroom worked well, great water pressure.
I am a Platinium member and have stayed in Holiday Inn properties over 70 nights this year. I have never written a negative review but this property has some issues. Here is a list of my complaints:
Breakfast was a disappointment, the cook was always late, and the coffee was terrible. We stopped having breakfast at the hotel and ate in a local restaurant. The server was not at fault, I was very pleased with his service.
The hotel room was worn, and the bed uncomfortable.
The power outlets were worn and my computer power cord kept falling out.
The housekeeping service was minimal, there were no hangers for my clothing and the housekeeper did not replace the laundry service bag and form for laundry service.
The ice machines on the second and fourth floors were not working.
Trash was left in the hallways for days at a time.
The hotel primarliy serves skiers but they were noisy.
A good note was that the hotel bar and evening restaurant staff were fantastic. Jacob and John knew us by our first names and took good care of us.
I would return to this hotel, because it is the nearest IHG property to where we had to be for our business trip. I hope the francise owners continue invest in this property to improve it.
December 19, 2014
Rated 5.0 out of 5.0 by bumpmeister vacation
centrally located. ease of travel to my final destination daily
December 19, 2014