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Rated 4.3 out of 5 by 76 reviewers.
Rated 3.0 out of 5.0 by No water pressure, mediocre communication between staff. This Holiday Inn is just lovely, and always clean and comfortable. My last stay did have one or two unfortunate incidents, which would not have been a big deal at all had it not been a very late night for us. We called late that evening for a reservation in a king Jacuzzi suite, and asked if we could have a later check-out time the following morning. The woman on the phone said that we could check out at 1 p.m. We got to the room, settled in, and had a shower. My husband went to the store, and I tried to run a bath while he was gone. The hot water came out only in a fine trickle. The gentleman at the front desk told me we could switch rooms, but that he wouldn't be able to help me do it because he was the only one at the desk. I had to re-pack and haul my and my husbands luggage to another floor by myself at almost 12 a.m. That's obviously not the front desk guy's fault, but one would think they would maintain their Jacuzzis a little better. The next day the maid showed up at our door at noon and told us we were supposed to be gone. We told her our check out time had been extended. Shortly thereafter we got a phone call from the front desk to inform us that the maid said we were extending our stay. We told them of the conversation we had regarding check-out time when we made the reservation the previous evening, and he said "oh, ok." The check-out time change had been put in our notes, but no one had bothered to check them or communicate them to the rest of the staff. They were very apologetic about these inconveniences. July 18, 2014
Rated 5.0 out of 5.0 by Lovely room Jacuzzi Master Suite was spacious and quite comfortable. July 17, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Attentive friendly staff, comfortable beds, great food. July 17, 2014
Rated 5.0 out of 5.0 by Great Hotel Check in was good clean lobby nice staff room was very nice my family and I super happy to stay in this hotel. July 14, 2014
Rated 5.0 out of 5.0 by FRONT DESK PERSONNNEL OUTSTANDING BEGINNING WITH FRONT DESK FOLKS -VERY PROFESSIONAL FRIENDLY HELPFUL STAY WAS UNEVENTFUL. EVERY NEED WAS MET . EXCELLENT STAFF. July 12, 2014
Rated 2.0 out of 5.0 by The wedding Your front desk employees need more training on customer service. July 6, 2014
Rated 5.0 out of 5.0 by Very Please with the service I was very pleased with the service of the staff. Ashley was very helpful July 3, 2014
Rated 4.0 out of 5.0 by Jacuzzi! Jacuzzi was very nice inside the room and the room was spacious and comfortable. June 25, 2014
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